VCA Animal Hospital of Plainfield

Reviews 11

A

A Private User

Their business practices are abhorrent. They consistently up-market unnecessary services to the same $700.00 price point. We could deal with that. The last straw was their attempt to extort a higher price for our dogs itching medication. It was $60.00 every two weeks. Fine. Then they said they couldnt get the 25mg dosage anymore (huh?) so wed have to buy the 10mg dosage and just give him two. But the 25mg and 10mg dosages cost the same amount, meaning it would now cost $120.00 every two weeks. That sounded suspicious so I checked online and found the same medication in the 25mg dose for only $30.00 every two weeks. We ordered the medication but The Animal Clinic REFUSED to approve it when they were contacted...and instead said, "oh, hey, we can get the 25mg dosage now." No thanks. Well be taking our much loved pet to another vet, along with the substantial sums we gladly pay to treat his chronic conditions. These vets are knowledgeable and thorough but lack any principles. Edit: They ended up giving us a prescription, but only 30 pills not 60. They claim to give one months worth so they can monitor the dog. However, when we bought the medication directly from them, their only question was "how many boxes?" Theyre so transparent; they simply want to make it harder to avoid their shady, extortionist, tactics.

---

AN

Andrea Austin

When I first began hunting for a vet, I wanted to feel like I was at a place that cared about my dogs as much as I do. After visiting a couple area vets and leaving unsatisfied with the level of service, I finally found the Animal Clinic of Plainfield--I will never visit another vets office again. I couldnt be happier with the service I receive each and every time I visit (which is often due to my "high-maintenance" dogs that require regular vet care.) The receptionists are extremely friendly, the vet techs are always helpful, and the veterinarians are both knowledgeable and extremely caring. Everyone there takes the time to truly listen and answer any questions I have. I have absolutely no doubt that they care about my dogs as much as I do. I would highly recommend the Animal Clinic of Plainfield to anyone looking for a great vet in Hendricks County.

---

SA

Sara Moody

My dog had a visible tumor on his belly. They wanted to do a biopsy to make sure it wasnt cancerous. At first they said they could look at it there in the clinic. Then came back and said they needed to send it off, which cost $180 extra. They also said he HAD to have his teeth cleaned, which cost $350. The results came back and the surgery to remove the tumor was quoted at $900+. I got a second opinion. The new vet couldnt believe they did a biopsy of the tumor before it was removed-since cutting the tumor open could have spread the "cancer". I ended up getting the surgery done with the new vet. It cost me $108-total. Absolutely ridiculous Plainfield Animal Clinic can operate this way. Ive been going there for over 6 years. NEVER AGAIN.

---

MI

Mickey Kinder

OUTSTANDING -- have have been taking our pets to the Animal Clinic of Plainfield for some time. Our first experience was an emergency situation where our "previous" provider shared that we could come in and wait for several hours, but they would not likely be able to see our dog that was in critical condition. Dr. Deckard and his team (Animal Clinic of Plainfield) not only saw our beloved pet, but determined our previous provider had misdiagnosed a critical issue. The entire team is top-notch - they have provided great education, insight and advice regarding our pets that we consider a part of family. We consider the team a blessing and would not consider taking our pets to any other provider.

---

JA

Jamie Tavernier

I cant recommend this practice enough. Both Dr. Deckard, Dr. Koehlinger, and their staff are so friendly and I can tell that they care about my pets. I feel very comfortable raising any concerns or asking questions. Theyve done a great job explaining what is going on with my pet anytime one has been sick, and my pet gets better quickly with their treatment. I love that I can communicate with the office so easily online for refills, appointments, or questions. I feel that the quality of care here is top notch and I would not go anywhere else.

---

MA

Mandy Seber

Today was my first visit to this location with my cat Cuzette. The staff was very nice. Dr. Deckard was very knowledgeable and personable. The price quote was very high and that did take me aback a bit. My cat required several tests all at once so this is understandable but I wasnt expecting the amount I was looking at... I was provided 2 quotes, one was higher- (but they did fix the invoice to reflect the difference). I might have to look into pet insurance going forward. I do understand you get what you pay for though :)

---

KA

Karen Keilly

This clinic is terribly overpriced. My family and I had to relocate out of state, so when we tried to refill scripts for our dogs, they refused to work with us. They mandated that the scripts be picked up in person. We paid them nearly $700 for annual shots and six months worth of ComboGuard, and they wouldnt fax, email, or mail us a script so we could keep our dogs healthy. Nonsense. I do not recommend them on any level, and if I could give them a negative rating I most certainly would. Disgraceful.

---

DA

Dawn Roberts

We had a GS with an uncurable condition. And after trying out several vets in the area and beyond we finally found Dr. Hopper. She was very responsive to our requests and respected our wishes with regard to treatment. Because of the experiences we had during that time we bring all our pets to The Animal Clinic of Plainfield. Weve never encountered any problems with ordering perscription medications online. And find their prices to be much more reasonable than many of the previous offices we visited.

---

BR

Brad Glazier

The staff of the Animal Clinic of Plainfield are very knowledgeable and skilled in veterinary medicine and current with the latest trends, research and techniques in use today. I have been a client for nearly 15 years and it is because they treat my dogs like their own. When my animals are in for boarding or under the care of Dr. Deckard and his staff, I am confident they are well cared for and looked after. I wouldnt consider taking my dogs to any other facility.

---

PH

Phyllis Roy

This is the best veterinary clinic ever! All of the vets are wonderful. They are willing to spend as much time as it takes to answer all of my questions and discuss possible solutions to any problems my dogs maybe having. I have had several dog emergencies, and they have always been able to get me in ASAP. They also offer boarding which gives me peace of mind knowing my pets are being well taken care of while I am away.

---

EI

Eileen Stone

I recently moved and needed a new vet after being with the same one for over 20 years. The Animal Clinic of Plainfield has made me feel at home. Staff is friendly and caring. They listen and answer my questions fully. I get detailed information on any necessary procedures and dont feel pressured when making a decision about my pets health. ACP has been the best experience I could want after moving to a new city.

---

---