Category: | Obstetrician-Gynecologist |
Address: | 210 Clover Reach, Peachtree City, GA 30269, USA |
Phone: | +1 770-487-9604 |
Site: | ptcobgyn.com |
Rating: | 2.5 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed Closed |
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Mrs. Hunt
Ive been a patient at the Peachtree City location for approximately five years, under the care of Dr. Karen Greene; when I started the office staff was extremely professional and provided services in a prompt matter. Within the last two years, several changes have occurred; when scheduled for an appointment I have to wait 45 minutes to an hour before Im seen, in order to schedule an appointment or get a prescription filled I have to play phone tag with the answering machine; once I leave a message my call is not being returned, my prescription has been sent to the wrong location or the doctor at the actual pharmacy was not called back. When I called PTC OBGYN, I was encountered by a administrative assistant which was rude, and started to tell me what I needed to do to solve their mistake..then gave me the "EXCUSE ME!", put me on hold for several minutes, and transferred me to Terry. Thanks Terry for the help! Ive never had this problem before, especially when your company made the mistake. On my last visit, I wasnt aware that the accountant was also making new appoints now, but I followed the regular routine of going to the appointment window and she asked me why was I there and told me I should have made it over there. I to work in a professional environment and Im aware of how customers should be treated, and how new procedures should be explained, not spat out to you; especially in this environment of ladies caring for ladies! I tried to contact the office manager, only to get her voice mail again, but leaving a voicemail doesnt seem to be a useful technique. Hopefully there will be some form of improvement to avoid the lost of future customers.
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Blythe Nichols
Dr Williams delivered my daughter, on a Friday night, emergency C-Section. She didnt even tell me that she was about to do the surgery. I found out after a nurse came in to prep me. She wouldnt wait 10 minutes so I could have my mother with me as my husband was out of town. I was in a lot of pain but the baby wasnt in distress. I was later told by another doctor in the practice that I couldve had the baby vaginally. News to me. I hear that the practice no longer delivers babies. Good thing but it doesnt help Williams bedside manner. Shes no womans advocate. I was alone and scared and she was upset that her Friday night was disturbed. I have a healthy child so Ive put this behind me but Ill never set foot in her office again and its my responsibility to warn others. Horrible experience.
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Natalie Smith
I just moved to Peachtree City and this is probably the most unorganized and frustrating doctors office I have ever contacted. I first called them at 10am to set an appointment and I was sent to voicemail, I left a message and waited... and waited. At 2pm I received a missed call from them and promptly returned it, I was sent to voicemail again. An hour later they called back and hung up on me immediately. I finally called for a third time and was sent to voicemail again. Obviously, they will not be receiving my business.
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tee935
Doctor are good but the scheduler return calls when its close to closing for them. They rude and unprofessional in the front. I think the need to replace them. when you ask questions over the phone and they say they will call you back thats a lie. They will not return your calls I know for a fact because I was waiting on them to call me back and never did. So I decided to take my business somewhere else. If it was not for the doctor I have deal with I would have not give them no stars.
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Jericho Williams
My son almost died because the ob on call didnt want to get off her lazy butt and come to the hospital to deliver him. I was in labor for 36 hours, he had passed meconium into the amniotic fluid, the nurses wanted to keep me, but she wouldnt show up. I went to Piedmont Newnan (PTCOB didnt have the Newnan office yet) and Dr. McCord and Dr. Whipple delivered him and saved my sons life. He had to be intubated and tube fed.
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Jacqueline Robinson
Love these Ladies! All of the Dr.s here are very thorough when you go to visit, been here for years and they are very professional. The staff is amazing and will always try and help you. They delivered all 3 of my babies, have been to both the PTC office and Newnan office. They ROCK!!
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Miss Moto
The doctors in the office are new however no one ever returns calls for appointments. Iv been calling and leaving voicemails for two days almost. Most of the time it doesnt even ring its just set to go to voicemail which is extremely annoying.
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PTC OBGYN
Engaging, knowledgeable, concerned. We have greatly improved our scheduling process and often have a provider who can see you on the same day Monday through Thursday! Thank you for your patience and understanding.
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T mc
I highly recommend PTC ob gyn. I have seen all the doctors for 5 years now, they have delivered my two children. I am pleased with the care I have received. Thank you for all my prenatal and postnatal care!
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Jeff Peebles
No problems with staff or service. My wife has MS so Im her primary caregiver. She is having the "robotic version" hysterectomy on December 12th @ piedmont in Fayetteville
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Jacquelin Gilliam
Wonderful Ladies!