Banfield Pet Hospital

Reviews 6

SA

Sandra Crasko

Made an appointment for a check up to find that they "ran out" of the immunization my pup needed. Had to come back the following week. Made another appointment. Arrived to be told the doctor was still in surgery and Id have to come back two hours later. When I asked if someone couldve called in advance I was told I just found out when I called back there. When I asked about the ordering of immunizations for appointments made in advance (like a Seinfeld episode for taking reservations and holding reservations), the tech said, "well yours isnt the only dog we see, you know". I dont need to waste my time going three times to a place to get what I need, nor do I need a snarky tech treating me like that. Makes me wonder even more about what they do and dont know about dogs if they cant even treat humans with a touch of decency

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Forest Barbieri

We will never go back. They are disorganized and incompetent. Drop at 8:15 for an hour. Nobody to open door! Wait while they answer telephones, 3 hours later nothing done. Jason is a jerk, heard him say to a customer, "you did not pay the full amount, this will go to collections tonight in sacastic way. He asked me the weight, I said, dont you do that? He said no, put him on the scale. Slimy place! They are jerks that seem to just up-sell you on everything, The wellness program, just say no! They had a brochure about pet insurance the first time, I asked and they said, we took those away as they were not Banfield but a private company. Use petbucket and tractor supply company (Google) and save big $$$$

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A Private User

9 months ago I changed Vets to Banfield, because we were going to be transferred to a rabies free country. I assumed that a big National Vet like this would know all about a transnational pet transfer. Well NO. Because of Banfield my cat could not travel with us, had to stay two additional months in the US. I had to fly in to pick her up...$$$$$ Many dollars later and all the heartache, they cancel my last appointment...(a required 24 hours before departure check up) which was reserved 2 months ago... because they changed schedules....!!! Stay at your local vet! These guys end up charging you more, and there is no personal care!!! They KNOW less than your local vet.

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Johnna Purcell

Will never go here again. Had to at the last minute because our vet was booked. They take the pet in the back room for part of the exam and administering shots. Then they told me my dogs tooth had to be extracted and then all the teeth needed cleaning. My real vet indicated that is not the case. It was all marketing and plus ups, buy this, get that. I told them one of my dogs has reactions to shots. But hey gave the three years rabies to the wrong dog. Total hot mess.

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CH

Chuck Marcus

Yeah, its a big national chain. But the wellness plan has been a pretty good value for me with the dental cleanings. Also, Ive always had a good experience with the staff at this location. If you arent going to buy a wellness plan, its probably not worth it.

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AL

Alison LaPidus

Ive always had a wonderful experience with the vets/techs here. Despite being part of a large chain they always recongize and play with my pets when I bring them in.

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