Category: | Pediatrician |
Address: | 777 Beachway Dr #210, Indianapolis, IN 46224, USA |
Phone: | +1 317-293-7177 |
Site: | indypeds.com |
Rating: | 3.7 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
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Kristen Brown
My daughter has been a patient here for 13 1/2 years, literally since birth. Dr. Hobbs/Dr. Smith partners at the time came to the hospital when I delivered to do the check up on my daughter. Never in 13 1/2 years have we had any billing or appointment issues. I had a billing issue earlier this year, questioned the bill, ended up paying it anyway. I called today to be told they sent it to collections and dropped my daughter as a patient. My daughter has life threatening medical issues in which she sees specialists and Dr. Zwick for and was told "should have paid your bills!" Excuse me???? I paid my bill to you!!!! Not a collection company and never in 13 1/2 years have we ever had an issue and our bills are always paid. Then we are told a couple of phone calls later that we were mailed several notices and a notice stating she was dropped as a patient. I promise you on everything, that never happened and nothing was ever mailed to us or I would have called right then questioning why after 13 1/2 years later my daughter is being dropped as a patient!!!! I received ONE bill in which I called and questioned then paid. Then be told they sent to collections. So I provided proof of date and time from my bank account of it being paid (keep in mind this is a $30 bill!!) and still be told "oh well, should have paid your bills, we are a business." You have my money, I did my part. But you want to be rude and condescending to me. After reading other reviews, looks like billing is an issue with them as well!!!
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kara hefley
Weve been going here for almost 6 years, & they are great. Dr. Hayford is a terrific doctor. He is always very thorough & makes sure to address your concerns. My daughter has been sick so much lately since starting school & he has been so great & understanding! Most definitely recommend!
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Erika Wisner
We have seen both Hayford and Zwick, they are wonderful! I am glad to have chosen them as my sons primary providers. Highly recommended!