Category: | Veterinarian |
Address: | 3613 S 18th St, Lafayette, IN 47909, USA |
Phone: | +1 765-838-0954 |
Site: | weaanimalhospital.com |
Rating: | 4.8 |
Working: | 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM Closed Closed |
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Jamie Hicks
Jill seems like a good vet. The staff is nice and the location is great. The main (and big) problem is communication. We take our dog there so when we took over the care of my grandmas outdoor cat I called them for a tapeworm injection. The office manager told me it would cost between $15 and $25, which I thought was great, so I made the appointment for the next morning. We talked about doing a stool sample on the big cat and our kitten but he never mentioned any extra cost. I knew the were both clear of anything but I figured better safe than sorry. I asked him again about the cost and he said $15 to $25, never mentioning the stool check. I guess its my fault for not explicitly asking how much they charge per cat to check stool samples because when she was done, we were charged $75 instead of the original $25. The days of doing anything for the sake of courtesy and good business are long gone. I normally take a "suck it up and move on" attitude with this kind of thing but the office manager called about ten minutes after I submitted a feedback survey that they had emailed me. Instead of apologizing for not giving me the an accurate quote, he said it was my fault for bringing the samples in. He said he thought I would bring them in when I got the cats vaccinated. I have no idea where he got that from since we never once talked about vaccinating either cat. Basically, he used a conversation that never happened to justify not telling me how much the treatment would really cost until it had already been done. Ill even give him the benefit of the doubt and say that the vaccination talk may have slipped my mind. He still should have told me that if and when I brought the samples in, it would cost $25/cat to check. Thats his job and his failure to do it cost me $50 that I never agreed to. I know my opinion has absolutely no bearing on how they run their business, but it is really sad that ethical and moral business standards have dropped so low that its ok to blame the customer when you dont care enough to do your job right.
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P F
Ive taken a multitude of animals to Wea Animal Hospital. Dr. Bair is great to work with. She is extremely knowledgable, listens intently to concerns about the animal being examined, great at diagnosing, and open to discussion regarding treatment options. The staff is friendly, professional, and courteous. I always enjoy chatting with them when I have an appointment or waiting to pick up an animal after surgery. My bill for services rendered has never fallen outside the estimate the staff and/or the doc have provided... and Im in there almost every month with either my animals, foster animals, or newly abandoned animals. The medical care provided by Wea Animal Hospital is affordable!! This is greatly appreciated by me and my multi-cat household :). Finally, I enjoy the minimal 15 minute drive from my house when I have appointments. I think Wea Animal Hospitals location is perfect for Lafayettes south side, conveniently located on S. 18th just off Veterans Memorial Highway.
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Elizabeth Hintz
High quality facility with caring, attentive staff. My cat was feeling unwell and Dr. Childress fit us in right away. She follows up by phone to check on my cat, provides a balanced, unbiased perspective on treatment outlooks, and takes the time to get to know our fluff. Would highly recommend for Purdue students and area natives alike.
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Olivia Hitze
I brought my cat here for dental surgery (two canine extractions). Dr. Childress had her finished in under 2 hours after we dropped her off, sent her home with easy to use medications for recovery, and did a wonderful job. I can tell that staff here truly cares about the animals they care for, and your pets are in good hands here!
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Erin Braun
I love this place! The quality for the price is amazing and the vets here are excellent. We shopped around for a vet for a long time while we lived in Lafayette, we live an hour away now and still come back to see Dr Childress and Dr Bair and will for the foreseeable future. Thanks guys for taking such good care of our boxers!
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Matthew Tang
The staff and veterinarian were very friendly. The veterinarian (Dr. Jill Bair) was very knowledgeable and courteous. I would definitely return here again. My only complaint was the wait time. I had an appointment, but I had to wait 15 minutes in the examination room for the doctor to come. Perhaps this is a typical wait time.
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Sumer Horton
Dr. Jill is the a trusted ally in our families lives. She has cared for our animals for many years. When she made the move to open her own clinic we followed her from Danville to Lafayette, adding about 35 minutes to our commute. When you find someone you can trust as much as we trust Dr. Jill you will make the extra effort.
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Claudia Deambrogio
I have had nothing but good experiences and excellent care for my pets at WEA. Dr. Bair is an exceptional practitioner and her staff is both knowledgeable and accommodating. Ive had many pets and used excellent vets throughout the world. Dr. Bair compares to the best of them.
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Ryan Heninger
I took in my sick mixed lab pup and Dr. Blair and her team were fantastic. They were great with my dog, very knowledgeable, and made Pepper feel right at home. I am so glad I took her to WEA Animal Hospital. Thanks so much for helping our sick pup! You guys are awesome!
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Fidget Lps
I got in same day I called and the vet was super great with puppy! Would recommend this place to anyone! Staff and facilities were beyond fantastic! Very pleased and reasonable pricing for my dogs illness and care. Thank you so much for helping with puppy!
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Jessica Smith
Dr. Bair, Dr. Childress, and staff are very professional, reasonable, and treat pets as if they are their own. They are friendly, clean, fair priced, and we trust them with our rescues veterinary care, as well. Every experience has been excellent.
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A Private User
Encountered 3 staff members while I was there and all of them were awesome! They treat your pets like family and answer any questions you may have. Highly recommend going here!
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Sean M.
We love WEA Animal Hospital. Reasonable prices, flexible scheduling, and amazing staff. So happy to have found this place!
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Janet Hawkins
Thank you for the good care you gave Tippy. He is doing fine. Were hoping he continues. He miss his McD.
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Erin Walsh
They know their stuff and are all really friendly. Wouldnt take my animals anywhere else
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12 Sweet Paws
Great staff, fair pricing, exceptional care for the animals. I absolutely love Wea!
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Megan Shields
Excellent staff! Very knowledgeable and helpful. Highly recommend!
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Sundeep Rao
We really like this vet - very thoughtful, caring and relatable.
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Sandy Ryan
Great Vets, friendly staff, reasonable pruces, convenient hours