IU Health Ball Memorial Hospital
| Category: | Hospital |
| Address: | 2401 W University Ave, Muncie, IN 47303, USA |
| Phone: | +1 765-747-3111 |
| Site: | iuhealth.org |
| Rating: | 2.4 |
| Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
Location
Photos 1
Reviews 5
ST
stelthykat and Company
A few weeks ago I went to an urgent care center. The doctor told me to get to the emergency room ASAP for a CT scan and a few other tests. He even called them ahead and said these were tests that needed to be done to ensure I was not getting sicker. I waited about an hour, for assigned a resident and a nurse and suddenly the resident comes in insisting that I drink glasses of water. They already had me scheduled for an IV. Nurses were baffled why he would give me water when it was unknown if I needed surgery and no doctor had been consulted. After theyd run labs I asked about the scheduled CT scan and they refused saying it wasnt necessary. I was discharged with a prescription, and NEVER spoke to a Doctor or had any of the recommended tests run. My family doctor was appalled because they didnt even get the prescription right so I am now having other issues that could have been prevented. My family doctor was so upset that he took my entire teams names and was making a phone call to them. He said those tests should have been run 1st as if it had not resolved on its own I could have very well needed immediate care and attention. Now Im one month after I got sick and Im still dealing with the issues that they overlooked. I understand in the medical field you must prioritize cases. I understand that if I go into the ER with a broken bone I may not be seen immediately because of someone needing cpr. I understand an ER is busy, however if you have had a medical professional insist you need a test on an incoming patient you should probably run the test. Besides all that this hospital has horrible hygiene practices, staph infections run rampant in here due to these practices. And doctors continuously make errors like I mentioned above. Went here for a broken none years back and had to wait for hours while they deliberated if it was actually broke, Im no expert but if I could read the x ray and see plain as day the bone was broke four doctors and a technician should be able to do it too. I would highly recommend Hospitals in Anderson, Indy and Lafayette because Ive never had issues like this happen at these hospitals.
CA
Carl Gilbert
This is my 3rd visit to this hospital so this rating is not based on 1 ER visit or a short stay but is based on all 3 visits as a whole.I have had a lot of experience with hospitals because alot of my family members have been in them,my mother passed away in the hospital in my hometown and I wouldnt step into another one after that because it brought up a lot of painful memories.First of all no one wants to be in the hospital but sometimes it happens and I will say that if I do pass away in the hospital I genuinely hope it is this one. The Doctors and Specialist are knowledgeable,professional and experienced and I witnessed some of the best bedside manner by any one Dr. I have ever witnessed in my life the Dr. asked his serious health questions first and then made the family feel more comfortable with a little humor and you could immediately see relief return to their faces and voices. I have had the pleasure of meeting the most caring,happy,loving,sweetest and hardworking person in the world a nurse named Gayle.I know people because my job consisted of dealing with the public on a daily basis for over 20 years and know that you need to put your best foot forward while serving the people,Gayle was different she was genuine.This nurse I think got all of her energy from the happiness and relief she received from others.I personally think she did her job more for the satisfaction she received than the paycheck. Ball is a teaching hospital and that is a good thing in my opinion because the students are fresh out of school with heads full of new knowledge and eager to use what they have learned. I could say good things about the hospital all day long but no one reads long reviews so I will close but in closing if you did have a bad experience at this hospital I am sorry but mine couldnt have been better!
EL
Elly DeVoss
As far as their ER and psych ward are concerned, youre better off going anywhere else. The only way they accept you as a patient into their psych ward is if you tell them you have a plan and intend to kill yourself, or have already done it and are in the ER for doing so. They apparently dont deal with psychiatric disorders, only with suicide. And even then they suck at it. If you admit that youre going to kill yourself, but havent done anything in front of them to act on it, then youre a voluntary inpatient and have to wait for a bed to be available. Meanwhile, no one checks on you during your stay in the ER (that could last days) to make sure youre not trying to kill yourself. Once youre in the psych ward, pray that Dr. Khadilkar isnt the one working, because youre better off saying youre all cured and going home before the bills get too high. Hes worthless. He doesnt care about how youre doing, only that your thoughts of suicide are under control. If youre schizophrenic, everyone knows it, but just havent been diagnosed. He doesnt care. Hell tell you youre just stressed and send you home as soon as youre not actively trying to kill yourself anymore. Seriously, if you have any other choices on where to go, avoid BMH like the plague.
MY
Mykel
So I went in with my daughter for my sisters delivery she was being induced and we wanted to stay with her and watch the delivery. So we were there a couple hours the night before then came up the next morning and she had him about 5:30 that afternoon. So I have had all 5 of my kids at ball always good experiences. But now I wouldnt go back. The nurses in labor and delivery were snotty and hateful and Ive just never seen anything like it in a hospital. They kicked us out of the room when they knowingly knew we were there for my sister to watch and she wanted us to record her having baby. I just had twins there not even 2 years ago and my room was full of my family theyve never had a policy on how many ppl could watch as long as Ive went there. The nurse said it wasnt about us. Hateful like said we should have read the bulletin hateful like. Not apologetic at all my mom was tearing up. I mean we obviously know it wasnt about us. It was the way they handled it knowing we were there for her and she wanted us in there and it videotaped. It was just an awful experience with the hateful nurses doctor seemed really kind though.
MA
Mark Nix
I am writing in behalf of my niece who was seen in the ER recently. When she arrived there was no one else in the waiting area. She was vomiting and in excruciating pain. She wasnt even taken back to triage. They brought her out a pill to dissolve under her tongue to help the nausea. It didnt accomplish a thing. This service is UNACCEPTABLE!!! She waited for over an hour and a half in terrible pain and non-stop vomiting. Everyone deserves the right to comfort and compassion. It should have been the priority of the staff to manage her pain and stop the vomiting. I have spent many a night in hospital emergency rooms and know that they are to address your comfort and pain level immediately. There is no excuse for her treatment. The weather was bad and my sister had to leave and drive another hour to get her in to some place that would treat her like a human being. Heads should roll there in Muncie if that is all the better your ER is. We will spread the word to our family and friends that you cant be counted on.