Especially Pets PSC
| Category: | Veterinarian |
| Address: | 4204 Charlestown Rd, New Albany, IN 47150, USA |
| Phone: | +1 812-948-8297 |
| Site: | especiallypetsnewalbany.com |
| Rating: | 4.1 |
| Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM Closed Closed |
Location
Photos 1
Reviews 7
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Sandra Asseff
FOR THE LOVE OF GOD, DO NOT, DO NOT TAKE YOUR PETS TO THIS VET OFFICE!!! New to the area, we turned to google reviews to find a vet for our dogs. My dog had a growth on her belly that needed to be removed. She had her surgery on a Friday. After the surgery, everything was fine. We went back on Tuesday to have her checked out. At this visit, her drain tubes were removed and bandaged. On Thursday, I changed the bandage to see there is now just a huge hole where the tube was. I called the office about the hole being so big, I was told that they left it open to drain some more. Ok, so the next day, Friday evening, the smell coming from more poor dog was unbearable!! It was the most horrific smell I have ever experienced. So first thing Saturday morning I called with the concerns of the smell and the "hole" was all white, including her nipple. I was basically blown off by being told Saturdays are always overbooked and that if she is drinking and eating, she is fine and that the smell is from the "cancer" cells. She said to just keep the appointment for that Monday morning. Monday came and the smell was so horrible that all my windows in my car had to be down to even breath, even when I got to the office, they opened the windows there!! They took my dog to the other room and said pick her up after 2, because they had "brine" the dead skin that formed. Not even explaining what that meant... My husband had to pick her up after work. When I got home the hole was STILL open and three time larger! And charged him again for these services! Two days past and the smell was back! I called another local vet and explained everything, guess what?? They wanted to see her RIGHT NOW. Just as they thought, my dog has a very bad infection in the hole now! Hopefully this can get resolved with the new vet! I have had dogs since I was a child, NEVER, NEVER has anything like this has happened to me or any one I know!
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Gs Cowley
I am an animal science major myself and ex-teacher. I highly recommend Dr. Jensen and her staff. Everyone at the clinic has a sincere love for what they are doing and it is evident by the quality care they provide. I was with a large animal hospital closer to my home, but when they refused to see my dog (who I had just brought in the night before and wrote a check for lab work and being seen) after being with them for 11 years because I could not date my check for two days ahead when my SS Disability check arrives. So with my dog crying in the back seat I went to my apartment manager who recommended Dr. Jensen. There was no question with Dr. Jensen about taking the check and first sedating and giving pain shots to my dog. After a full examination with the sedated dog she found what the problem was and had me palpate the area (which the other Vet Clinic did not find) to find he had cancerous tumors and as I suspected was dying. WE agreed that euthanization was best at that time and she compassionately left me with my dog for my goodbys and she administered another painkiller while stroking him and then gave him the shot. Such a peaceful end to a good friend thanks to Dr. Jensen! THEY REALLY DO CARE!
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Linda Bell
Weve taken four dogs to Especially Pets since moving to my current home in New Albany and we couldnt ask for a better veterinary office. Both Dr. Jensen and Dr. Spencer are warm, caring, informative, knowledgeable and know exactly when to refer us to specialists. They help us keep our pets comfortable as they age, allowing for a prolonged life with quality of life. Theyve had to deliver good and bad news and they do both with sensitivity. We once burst into tears when getting news that our dogs condition wasnt dire, as we thought it would be. Im sure they dont get that experience as often as having to deliver bad news. My only complaint is sometimes the wait time, but I can live with that since they give us the time to get all our questions answered. Sherri and Cheryl are very friendly, get our prescriptions ready within minutes of calling and have a real love of animals. We ran into Cheryl at the grocery months ago and she asked about our dog Lilly, who had recently been diagnosed with cancer. Not every vets office will recognize you by either sight or voice on the phone but they do! We love this whole office of wonderful people!
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Ginger Perez
I feel extremely sorry to the person who wrote the review that lost his dog. Ive lost pets too and I know how painful that is.I cant say Ive ever had an experience like that one that was mentioned. I do have to wonder tho why the dog was just taken home and not to an emergency service place such as Jefferson Animal Hospital in Louisville if you couldnt be seen at the reg vet... you know like what people do when in an emergency situation? Who knows. It might have made a difference. Ive had one pet that I had to have put down due to cancer. Dr. Jansen and Cheryl both were very compassionate with me after they saw how much it hurt to have lost my fuzzy friend. I have since then gotten another schnauzer and they are great with him when I take him in. I am about to show up with yet another dog. Ive had nothing but good experiences with the care they give to the animals and how they treat me as a concerned pet owner. I would recommend E.P. to everyone!
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richard cozart
Will everyone please help me share this post,these people are wrong,they took an oath to save animals not kill them......."They were all about the "MONEY",FOUND A KITTEN,having a seizure and was Jenkins and twitching so bad,and took the kitten out there and offered to give the kitten a home if they would help her and save her life,as soon as I said I dont have no money,they told me to take the kitten to the pound,to be put to sleep,vetanarions are suppose to be like Drs and take a oath to help and save the lives of the animals that come into their office,but not especially pets,if your broke and no money they would rather see your animal DIE than to help you......Im a do everything in my power to make this go viral so please share this post".....
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Teressa Jackson
I cannot say enough GREAT things about the people who work in this office - from Sheryl who answers the phone to Dr. Jensen & Dr. Spencer. Their whole team is great and they truly care about the animals they treat. They have been incredible through the many health problems my dog Goose has had over the past several months, and I really appreciate all they have done. I have been taking all three of my dogs here for several years, and never had a bad experience. Thank you all!
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Leslie Cranmer
I am very pleased with Especially Pets Veterinarian Dr. Jennings; she is so patient, thorough, kind, and gentle with my Lilly, dog. Every visit is a pleasing experience with the staff , the cleanliness and the overall comprehensive medical advice that is given. I would never take my dog to anyone else; Thank you Especially Pets for being Lillys number one fan!