Eye Care Of Iowa - South
| Category: | Eye Care Center |
| Address: | 200 Army Post Rd, Des Moines, IA 50315, USA |
| Phone: | +1 515-287-5565 |
| Site: | eyecareofiowa.com |
| Rating: | 4.8 |
| Working: | 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–7PM 8:30AM–5:30PM 8:30AM–5:30PM 8AM–12PM Closed |
Location
Photos 5
Reviews 21
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A Private User
The staff was friendly and Dr. Lee was fantastic to work with, but unfortunately I had a terrible experience ordering glasses. I bought two pairs in January of 2008; one pair of glasses and one pair of sunglasses and I spent a very large amount of money. I was told both would arrive in 7 days. The glasses took 26 days to arrive and no one in the office ever bothered to follow-up with me to let me know there was be a delay. When I would call in to ask, the staff, particularly Lisa at the front desk, wouldnt tell me anything helpful except to say the glasses are not ready and they dont have an estimate of when they will be ready - very unfriendly. The sunglasses arrived after 14 days with the wrong color of lenses. They were sent back to the lab and returned with the right lenses a week later, but missing a coating I had ordered. They refunded the money for the missing coating to my account, but still to this day (over 1 year later) have not approved giving me a check for the money. I have been calling for the past three weeks asking for a refund check and it still has not been approved by their office.
KI
Kimberly Brammer
Dr. Lee at Eye Care of Iowa is great! He once saw something that was a little suspect when looking at my dilated eyes and referred me to a retina specialist who indeed saw something that needed attention right away. Because Dr. Lee cared enough to look at my eyes thoroughly, the small tears in my retinas were fixed via laser surgery before my retinas became completely detached. I have since moved away from the south side but I continue to go back for my eye appointments. And the rest of the staff at this location is great too!! In and out with very little wait time. I appreciate a place that knows my time is valuable.
CH
Charlesetta Ward
Eyecare of iowa south did a excellent job with me answered all questions and concerns i had with my eyes since i do work in a call center and on the computer 40 hrs a week the doctor i had dr ward was excellent addressed my issues i got what i needed now my eyes are so much better the wait wasnt long soon as i walked in they got you in and out of there definitely will come back if i have anymore questions or get another set of glasses the price and copay was affordable thank you eyecare of iowa dr ward and doug!! :)
SA
sarah kline
I have used the Pleasant Hill location for around 8 years with great service from all area, including the receptionist, insurance verification, thorough exams, and assistance with picking out my glasses. Last year my insurance changed and that location did not accept my insurance. However, the Army Post Rd branch did accept my insurance and I was able to see the same Dr and they had access to all my history. Last year I took my 3 kids and they were very good with meeting the needs of their various ages.
CH
Cherie B
Ive been going for about 3 years now and never had a complaint. I do commend Dr Blasco (the son) for seeing something that a few eye docs havent seen which I know I had to of had the problem before because its associated with my weight. He was very concerned at what he saw and recommended me to a Retina specialist. I am so grateful that he looked deeper into the problem I had been having with my eyes.
ST
Stephen Saxton
Super helpful and courteous staff. The did a great job helping me get the most benefit out of my insurance, and explaining the exam process every step of the way. The only criticism I could offer is that they dont grind lenses in house, so they have to be sent away for. A week isnt actually all that long of a time, and you could always take your prescription somewhere local if youre so inclined.
SA
Sandy Sacco
I love the place. They were very friendly to me except for one person they had in the front selling glasses . She lied to me and tired to get me to buy expensive glasses. Told me my frames could not be fixed and one of the other said they could. She was gone the last time I was there. Yea. Other then that I love the place even my cute DR.
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Deanna Anaya
The doctor did a fantastic job. I had to bring my children with me and he did not get frustrated once that they were in the room with me. Very professional. The cost of my contacts were explained thoroughly and was affordable. Only thing I would say was a bit off setting is that the only people to smile was the doctor and receptionist
KE
Ken
I have been seeing Dr Nesheim at the Army Post Road location for over ten years. I have always been completely satisfied. All of the staff is friendly and courteous. Dr Nesheim always has time for any questions I might have. I would recommend this office to anyone in need of quality eye care.
LY
Lynn Montgomery
I have been a client of Eye Care of Iowa for several years. My insurance changed and Diane worked very hard to find a way for me to continue seeing Dr Lee. It took a lot on her part, but she was able to get it done. I would highly recoomend this group!
SA
Sam C S
Best eye place I have ever been to! The staff were very friendly and patient. They answered all my questions. They took the time to explain what was going on with my eyes in a way that I could understand. I highly recommend them :)
MA
Mary Ann Be
Dr. Jansma is great. Very down to earth yet extremely knowledgeable. Trust her with my eyes as well as my 3-year old son. Front office staff is top-notch! Great glasses selection. Highly recommend their southside clinic!
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Shelly Schear
I brought my boys to this location for their routine eye exams. The staff was very friendly and a real joy to be around. They treated us very well and I highly recommend Dr. Nick Blasco for all your eye care needs.
ST
Stacee McCrea
I love this office. The staff is all friendly and very Knowledgeable. They have a great selection of frames in the office. My provider is the best, seeing me on a Sunday when I had an eye injury.
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Sarah Arthur
Quick and courteous, the eye doctor was awesome and listened to my concerns. Ive been going here for a few years and will continue to do so. They have a nice selection of glasses to choose from.
PA
Patty Pryor
Ive always had prompt & polite service with everyone there. Always took time to listen & answered my questions. They would work with me with my payments. Highly recommended.
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Liz Davis
Awesome experience! Doctors are very nice and quick! Never had to wait long and the service is fantastic! I would highly recommend Eye Care of Iowa to anyone!
CR
Craig Parsons
have had several eye exams over the years here. Overall great service. The staff was great and a lot of fun to be around. Thanks Eye Care of Iowa
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A Private User
Everyone was very friendly and I hardly had to wait at all. They moved the process along very quickly. Very pleased with the service, Thank you!
DO
Dorothy Lange
Eye Care of Iowa was my first eye doctor upon moving to Des Moines. Had excellent service and they helped me out when I needed it most!
CO
Cory Hoffman
The staff here are great! Always so nice to me and my family when we go in. Doug and the team are extraordinarily professional. Thanks!
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