Jensen Eyecare Center

Reviews 12

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Sandy McLaughlin

I LOVE Jill! She is an artist when looking at a face and instantly gets which glasses would be the most flattering, plus she LISTENS! She learns what bling or no-bling, colors and avant-garde or no....and gives perfect advice, always. ALL of the staff is quick to correct the most minor detail, whether a lens could be improved or a nose-piece changed or the entire frame replaced, factory error or UNDER WARRANTY-No Charge! I looked for frames online and in New York City and came back to Jensens, because I can get exactly the same "new-on-the-market" eyewear as in NY. The lenses are digitally cut and also state of the art-dont let another place talk you into higher-priced glasses with the sales pitch, we are the only ones that have ---, bcz I checked, and then went back to Jensens and had it all explained and put in writing! Yes, thats me. Frugal, but I desire perfection. Know I am getting quality and fashion that turn heads in Manhattan or Boca Raton. They provide. :) These doctors have state-of-the-art equipment and are more knowledgeable about eyes than most optometrists. They can help with eye tracking for children or adults with reading issues and dyslexia. They watch for autoimmune issues that affect eyes, amongst other diseases. They are also ALL kind and compassionate, on my grumpy and cranky days as well as on my happy days. After a car wreck with smashed glasses and a concussion, with my eyes affected, they took care of me like angels. No, I do not hang out with these wonderful folks, although I have known them professionally a long time, just so you know there is no vested interest here. :) Quality above and beyond deserves a review!

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M Brockett

My opinion has gone down from recent interactions. Dr. Jensen is still an awesome Doctor who really knows his stuff and the front desk ladies who check you in are wonderful, but their frames are over priced and some are faulty. They have told us you have to buy warranty coverage to cover faulty frames. This doesnt seem right... it seems like if youve sold a faulty product you should replace it at zero cost. My daughters glass frames have broken three times. The first time we had to pay to replace them. When the replacements came, the tech broke the second pair in the same exact spot trying to get the frames in. It took them about a month to get a replacement pair after the tech broke them. We were not compensated for waiting. I was told by the store manager that 20 of their patients have these glasses frames with zero problems so they would not pull them from their shelves. Seems to me if one of your own techs busts the frames in the same place that might be your first and only reason to feel a need to pull that frame. They went on to blame my daughter for careless handling of her glasses. I did not appreciate that much. I give three stars because Dr. Jensen is great as I say, and they did replace them the second time the tech broke the frames (with an excessive wait time) and the third time my daughter broke them again. But I feel like I should have never had to pay to replace them that first time, knowing now that they are faulty in that same place on the frame. We will go to Costco for our glasses from now on. We may or may not stay with Dr. Jensen for actual eye care. Not sure.

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Barb Jenn

Love Dr. Jensen and his staff. When I was on vacation recently, I had a torn retina. I called the office and they told me exactly what to do. The retina was fixed and we went on with our trip. When I got back, Dr. Jensen saw me to make sure all was still well. He takes as much time as you need. When I have gotten glasses, he makes sure they are exactly right and has even re-ordered a lens that just wasnt perfect. I highly recommend Jensen Eyecare Center. You wont regret it.

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Connie Weber

I started my eye care, as a child, with Dr Jensens, father, in Fairfield, Iowa. As an adut, living in Iowa City, I was happy to know his son started his own eye care service in Iowa City. Our family entrusted his expertise and staff though the years. We moved to Arizona in 2005 for our retirement years but scheduled my yearly check with Dr Jensen during our summer visits to Iowa. Thanks especially to Jill and Dr Jensen.

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Ronald Schleder

We have been patients of Dr Jensen for more than 20 years. We wouldnt think of going anywhere else for our eye care. We always receive very personalized care from everyone in the office when we visit or call. Dr Jensen takes our eye care very personally and always answers our questions directly and clearly. We highly recommend Dr Jensen and his staff for all your eye care needs, you will not be sorry with your choice!

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Kaylee Boo

I have been seeing Dr. Jensen since was a kid. I refuse to see anyone else when it comes to my eyes. The staff knows me and my quirks. They treat me and my family incredibly well. Any issues I have ever had have been dealt with quickly and to my satisfaction! I will never go anywhere else. I pay out of pocket to see them because they dont take my insurance and it is totally worth it to me.

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Norma Grove

Weve been completely happy with our eye care at Jensens Eyecare Center. Our entire family has gone to Dr. Jensen for over 20 years. We have had complete eye exams and a thorough explanation of our progress and exam results. The Center has been nothing but professional in their care of our familys vision needs. We would highly recommend Jensen Eyecare for your eye care needs.

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James Surratt

Dr. Jensen and his staff are top notch professionals that keep excellent service at the top of their priorities. Dr. Jensen is a laid back person that doesnt mind walking his dogs during his work day. So he is very human with a gentle sense of humor. He also keeps his skills, knowledge, and tools up to date. I wouldnt hesitate to recommend him for anyone seeking eye care.

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Marge Strachota

Dr. Becky is absolutely the best! She takes the time to answer any questions and explains exactly what she is doing and why. She listens to your concerns and is very professional. All the staff is very helpful and friendly. Ive been three times, along with my husband, and we would recommend Dr. Aspholm over any eyecare provider weve visited in the past!

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Liz Fay

I have been going to Dr Jensen for many years. Dr Jensen and his staff are always friendly and explain things in terms that you can understand. The only negative is the glasses are pricey but they help you find something to fit your budget. I love the free baby eye testing that they do. It put me at ease knowing that my baby had healthy eyes.

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Colleen Stutzman

Professional environment. Great with patients of ALL ages. My children love going to see Dr. Jensen. The staff is very personable while also being very knowledgeable about product and services as well as insurance coverage and getting you a great deal. I would (and do) recommend Jensen Eyecare to anyone!!!

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Nila Haug

Have been visiting Jensen Eyecare for over 30 years and still keep Dr. Jensen as my eye doctor even though I have moved to the upper peninsula of Michigan. He is so knowledgeable and his staff so friendly and helpful. I wouldnt go to any other and arrange my visits to Iowa City around my yearly appointment.

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