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Jordan Creek Pediatric Dentistry

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1055 Jordan Creek Pkwy #110, West Des Moines, IA 50266, USA


Category: Pediatric Dentist
Address: 1055 Jordan Creek Pkwy #110, West Des Moines, IA 50266, USA
Phone: +1 515-222-1800
Site: jordancreekpediatricdentistry.com
Rating: 4.6
Working: 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed Closed Closed

Location




Photos 2

Reviews 26

IN

Indya Cooper

If I could I would give a negative star rating but it said I had to give a star to post my review. I am now 20 years old, I had work done in this office when I was around 13-16 years old. I had the absolute worst experiences here. This is a horrendous place in my opinion, I would highly recommend not taking your children here. Since I had the misfortune of going to this office, I now will suffer life long damage done to my teeth by the dentist. He gave me whole surface fillings.. in silver.. on permanent teeth. My insurance did pay for white fillings, My mother told him WHITE. When I came out, I had silver. With a majority of the teeth he filled, now gone (There was hardly any tooth left, all silver filling). My mother was very upset and asked him why he did silver when she specifically said white, He said "She will lose those teeth" Well, as I said I am now 20 and hm.. Still havent lost those teeth. They were my permanent molars. And now I have to live with the horrific way it looks (They appear gray since there is so much silver. He even drilled one of my molars in 3 different places, he took the side of that tooth up to the gum line!! It doesnt even look like a tooth anymore) and as well as the pain and sensitivity it causes, until the fillings one day fall out. Which they will. Another dentist told me you are never supposed to use that much silver in a filling and that when it does fall out, there will be hardly any tooth left to even be able to refill and fix so I will completely lose those teeth. Great! THANKS! Besides the horrendous dental work, I also never had a good experience at this office as I always felt pain. Yes, I know fillings are uncomfortable. But this was true pain I was feeling the whole time, to the point I felt as if I was going to pass out. EVERY TIME I went to get work done. When I told him it was really hurting, he supposedly would give me more novacane. Still NEVER helped and when I would again say this is still hurting, He would get very mad and tell me it shouldnt. So I suffered in pain every visit I needed work done. If that wasnt already bad enough, the dental assistants were even rude. It came time to do x-rays for my teeth and I have a very bad gag reflex, I tried as hard as I could to try to keep it calm but after a minute or so I couldnt any longer and I started coughing and gagging, She started yelling at me telling me "Im old enough" and "Should be able to handle this" I can not help my gag reflex? No matter the age I was. As if I really need to say it, Clearly, IN MY OPINION, Due to my experiences; This office, the work and all that comes with it is awful and very unprofessional. Again, *I, myself, would highly recommend to not bring your children here. My teeth are completely ruined. And now I feel horrible and self conscious about the way they look, Not to mention the pain and suffering I feel from what was done. In my opinion, I would ask and recommend to please not put your children through the experiences I had to go through.


KA

Kasey Vogel

Weve been seeing Dr. Rob for 4 years since our daughter was 3. He is amazing with children, very patient and thorough. The staff has always treated us wonderful. Weve never had a single issue. I am very surprised by all of the terrible reviews because Ive never had a single complaint and Dr. Rob is a very, very sweet man(sings to the children, etc)


SA

Sara Miller

Great experience! My daughter has been going here for 9 years and she loves it! Friendly, patient, professional and knowledgeable staff! They make a dentist experience happy for little ones! I recommend them to everyone! Wish I could have them as my dentist!!


ME

Melissa Kyler

The staff, hygienists, and doctors are all so welcoming and knowledgeable! They know how to make it a good experience, and if your child is struggling they also know how to get it done quickly! Our kids have fun and are in great hands here.


AM

Amy Kepes

Great pediatric dentist. My son has no fear of going to the dentist. Theyre always on time. Sr. Burns was available when I had questions. The hygienists are very nice and can answer many of the questions you may have.


JE

Jessica Romero

All the staff there are just amazing! Always on top of everything to make sure your needs and your childs are met. very clean and friendly environment. Dr. Rob is the best! Definitely give it 5+ stars!


SU

Susan Bruck

We"ve been going here for years. The staff is great and very helpful. Dr. Rob is amazing with kids. My children have never had an experience here that have made them fear going to the dentist.


DA

Danyell Steele

Dr. Burns is amazing! My kids love him! We have been seeing him since our kids had teeth and it really does help that they know everyone there and its so kid friendly which makes mom happy too!


BR

Brad Benton

5 stars for sure, Dr Burns and his staff provide a friendly and inviting atmosphere that puts our children at ease during their visit. I highly recommend Jordan Creek… Keep up the great work!


KE

Kennedy Faith

This place absolutely sucked! Never go here! The staff is extremely rude and the dentists... Ugh! I have nothing to say other than this place was the worst! Ill never be back here, EVER!


JO

Josh Shetterly

It doesnt take long to recognize the quality of care Dr. Rob and his staff give to each of their patients.They provide a upbeat environment the kids really enjoyed.Wonderful Experience!


EL

Elizabeth Maxwell

Best pediatric dentist around! My daughters are so comfortable there, appointments are easy and they are well cared for. Clean office and kind staff.


AL

Ali Lyons

This place is amazing. They are so patient and kind with my kids. My daughter actually gets exited to go to the dentist. I would highly recommend!


JE

Jessica Vogel

The staff at Jordan Creek Pediatric Dentistry are wonderful. They are always calm and patient with my children and make them feel comfortable.


PE

Peggy Minter

My daughter has seen Dr Rob Burns since she had been 2 yrs.old Dr Burns is the best,very caring and explains his treatments thoroughly.


ER

Erin Hannah

Dr. Beth and the hygienists at Jordan Creek Pediatric Dentistry are wonderful! They are patient, kind, and great at what they do!


LA

Lauren Ploog

It was a very good experience and I have gone there for a while now. I had a great time talking to all of the dentists there.


TI

Tickcha Jaimes

Staff are very compassionate with kids and parents. The Dentists are awesome! If you want a great experience this will be it!


HE

Heather Kindt

Great atmosphere for kids, really nice staff. My son has Autism and we managed a cleaning and filling no problem.


MA

Matt Monson

Go elsewhere. If you choose to go here keep an eye on things and if something doesnt seem right, question it!


AP

April King

Dr Rob and staff are amazing with the kiddos. Stephanie is great and so patient with my little (ornery) guy.


JE

Jennifer Johnson-Kernes

Great dentist office! Awesome doctors. My son doesnt mind going at all. Highly recommended.


DA

Dave Moench

Great dental experience for kids. Staff is very nice and are great at educating parents.


LA

Laura Christenson- Kunkel

The staff and Dr Rob were excellent! Love that he sings while working on the kids teeth


ER

Eric Petterson

They were great with our daughter. Very caring and great chair - side manner.


SU

Sue Linnet

Terrible experience - long wait - insensitive staff. We will never be back.



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