Medical and health
  • Healthy lifestyle
  • Home
  • Iowa
  • West Des Moines
  • LensCrafters

LensCrafters

Information Photos Reviews
1551 Valley W Dr #242, West Des Moines, IA 50266, USA


Category: Eye Care Center
Address: 1551 Valley W Dr #242, West Des Moines, IA 50266, USA
Phone: +1 515-224-7661
Site: local.lenscrafters.com
Rating: 2.2
Working: 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 11AM–6PM

Location




Photos 8

Reviews 7

AD

Adam fitzpatrick

This place is awful, the dr. is older than dirt and with that is very shaky. I was poked in the eye several times while he was lifting my eye lids, never an apology. i asked him if i could just do it to avoid further problem/irritation, and was told i couldnt since i didnt know what he was looking for. Once done there i figured id try ordering colored contacts. I tried on about 9 pairs before deciding on a pair i liked. Ordered them and paid for expenses, I get a cal TWO DAYS LATER asking me what color it was that id ordered again. i didnt know the one it was cause i was never given a name to the color, so we narrowed it down to two different ones. the lady said wed just order both and that way i could test them both and go home with the right contacts. I get a call today that theyre ready, oh but to my astonishment they only ordered one pair... best of all, it was the wrong pair. Throughout this whole process never did i get an apology or a confirmation that they will fix the issue theyve created. once i get my contacts im done with this place. i would advise anyone reading this to stear clear of that place. theres a pearl vision in the mall as well, that seems very professional and better yet, organized.


DS

dsindm

Ive been a long-time customer of this store and have bought several pairs of glasses there. Recently one of the frames separated from the lens and I took it in to the store to see if they could repair it. A sales associate looked at it and said there was no way it could be repaired. He didnt take it back to a technician to check, just said there was no way and that was that. It looked to me like a fairly simple repair so two days later I stopped in at a non-chain store close to my home. They repaired it in 15 minutes and didnt charge me for it. I called the general manager of the Lens Crafters store the next day, explained what had happened and told her this is how stores lose long-time customers.


A

A Private User

I have had the same contacts for 2 months now because the DR told me to call after my set of trials to get them ordered. When I called I was told I had to come in to pay for them before they ordered them. They would not let me pay for them when I was there the first time. I went back to Vogue, saved some money and got good service. They do not seem to understand that people need to see.


KI

Kirk Ojendyk

VSP member.... I was told they are not a member but could provide similar pricing. Spent time picking out frames. Then started the pricing. Figured out that I could save about $170 at a VSP member location. Waste of time. Last time I ever go to Lens Crafters.


JO

Jon B

They would get all the stars if there prices were not so high. I love the people and there products. I understand that with the convenience of one hour glasses comes higher prices.


SH

Sheetal Kaul

I would say get your glasses some place else.


MA

Matt Lichtenwalner

Nice place with fast and friendly service.



35 most recent searches


aspen dental elyria michigan denture and implant center dr nichole vandeputte quest diagnostics tom thumb dental dreams minnesota ave genesee dental reviews weiss chiropractic clinic dr marina matatova dermatologist sunridge cancer center numale eros treatment lake ray hubbard emergency vet clinic summit oaks detox nj newark family dentistry thrive vet oltorf saratoga physical therapy dr vagnozzi bucci visionworks franklin little star pediatric urgent care dr farber dentist frisco dermatology legacy obgyn bergen county thriveworks reviews brent binder chiropractic eye doctor buffalo grove bayonne animal hospital urgent care arboretum charlotte dornin dental wolfe eye clinic west des moines seffner vet whiting clinic citymd union new jersey chad perry dentist dr tencza easton pa hoosier eye doctor dilworth family dentistry

Other organizations

TA Target Optical
ST Stacey Ulrick, OD @ ...
VA Valley Eye Clinic & ...
HU Huseman Eyecare
VI Vision Park Family E...
DE Delano Eye Clinic
JO Joseph F. Mcadams, O...
ST StylEyes
AR Art of Optiks
EY Eye Care Of Iowa - W...
UR Urban Eyecare & Eyew...
KE Kennedy Vision Healt...

Photos

Photos of reviews

  • Back to top
  • Home
  • Healthy lifestyle

© Medical and health 2015-2025