Category: | Family Counselor |
Address: | 608 S Main St, Franklin, KY 42134, USA |
Phone: | +1 270-586-4645 |
Site: | peacefulsolutionscounseling.com |
Rating: | 2 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed |
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josh creasey
I had to reschedule my appointment twice due to money issues.I found out that my employer was able to pay for 3 sessions. It just so happens that on the third appointment, my daughter got sick. My case worker told me that my appointment was at 8:15. Keep in mind that I have to set all of this up through someone hundreds of miles away due to my employment. I called at 8. Finally having it all worked out, I told them that I might be 5 to 10 min late. The lady that answered the phone was very rude. She told me that there was nothing she could do since I had rescheduled "several" times before. I reiterated that I could come now and only be 5 to 10 min late but she fell silent. I pleaded,"isnt there anything I could do?". Still, there was only silence. I wanted to say something about her attitude but calmly said goodbye. I still cant understand why she treated me in such a way being that she was the counselor I was to have my session with and that I had been 15 to 20 min early each appointment prior...
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CARISSA Phelps
They never billed my insurance until we had received services for over 6 months then she told me I owed over $1,000. I thought the insurance was taken care of it since I had no copay. BE VERY aware! NOT ETHICAL!
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Lorena Lopez
It was a bad experience. No professionals, They changed me all session "60 min "and I only was inside for 30 min .
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marty w
Great service and attentive to my family and myself!
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Donnell Johnson
Great service