Category: | Medical School |
Address: | Skip Bertman Dr, Baton Rouge, LA 70803, USA |
Phone: | +1 225-578-9900 |
Site: | lsu.edu |
Rating: | 2.7 |
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Jeff Smith
You know that youre dealing with people who are interested solely in your money when the first thing they say to you when you walk through the door carrying your pet is, "You know theres an automatic $90 consulting fee?" These people stop just short of extorting money from you. They wouldnt do anything for my dog until I coughed up $400 (in addition to the "consulting fee") right there on the spot. Ive used several veterinary services in Baton Rouge, but the LSU Vet School was the absolute worst, hands down. One would think that a veterinary service affiliated with the flagship university would be top notch, but that is not my observation. Words arent sufficient to describe what a horrible experience I had with these people. They are grossly overpriced, to begin with. On top of that, their billing/accounting office cannot get billing correct. Whether deliberate or accidental due to very sloppy procedure, it is more than annoying to continue receiving a bill for service already paid for. The final indignity is that I wasted my money because the "doctor" there completely misdiagnosed my dogs problem. In that regard, it was like dealing with a second year veterinary student. I will not take an animal there ever again. I absolutely despise the LSU Vet School and can only hope that the veterinarians they churn out are better people and more understanding human beings than the ones who actually work there.
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Olivia Lacoste
DO NOT BRING RATS, MICE OR ANY OTHER SMALL ANIMALS!!!!!! I would give no stars if I could. My experience today was terrible. Yesterday I called to see if they could board my 2 week old rats. Their mother was hurting them so theyre being bottle fed. I explained this to the receptionist. She told me to drop my rats off the next day, no problem. I told her how old and that they were still being bottle fed. I drive over this morning which is an hour away, sit in the waiting room for an hour just to be told that they cant board them. I had a flight today. I told the vet this and then told him that a couple of the babies have inflamed stomaches and he told me "some make it, some dont". Obviously did not care about the wellbeing of these animals Ive been trying to keep alive for the last couple weeks. Then after all this they charged me for the visit, a visit to tell me that they cant take care of them. I tried talking to the receptionist and she ignored me as I stood infront of her for 5 minutes. One of my babies passed because of the inflammation. Thanks for helping LSU.
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Karen Dussel
I was devastated one of my beloved dogs became ill out of no where after driving in to town on a vacation. I quickly resorted to LSU thinking if anyone would know what was wrong they would.. Many test were run. Even repeated over an over that were just done. They didnt care it wasnt their money and knowing how desperate people are we do anything to save our angels. The tab was running up higher and higher and they had no clue what so ever was wrong.. I walked out of there with my baby who died in 3 days, and a $5,000 with absolutely no answer at all.. I am sickened by what took place and still believe to this day she could have been saved.. It is not the LSU I remembered from years ago.. Its all about money now and less about caring.. I didnt like the lackadaisical attitude at all.. These animals are more like children to most of us and we expect your all and if you cant give us that you shouldnt quit now. Makes me sick.
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Kacie Mennie
This is very specific to -Internal Medicine-, the other departments have been excellent. Unfortunately they have me over a barrel with my dog. They have poor bedside manner, clearly do not communicate with each other, and basic things a pet owner needs to know about their animal seem to get lost in the mix. Theyve been really unhelpful doing even basic things and will often cite theyre busy. I am too, and I shouldnt need to call 4 or 5 times to get some paperwork filled out so I can get the medication I need for my dog. Id love to contact whomever is in charge of internal medicine, but I have no idea how to go about that. I cant be the only person with this problem.
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Don Quixote
We brought our Labrador in after hours--and on a weekend--and we were very happy with how quick and friendly the staff was. Our vet who did the examination was helpful and spent time with us (my daughter was with us and was upset) and it all ended well. Had no idea LSU had a roundcthe clock clinic like this.
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Jason VanBuskirk
Left my dog at the LSU for surgery for an ulcer on his eye...The staff has been very helpful and my pup is doing well....The Doctors have been very helpful!!! Im very pleased...
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Christina Stein
I love the work you did with Molly the Pony. Please keep up the great work you do.
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Nan Pitre
Everyone was so caring and supportive in a very difficult time.
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Sarah Smith
Very satisfactory
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starbucks Queen
Great vet