Category: | Hospital |
Address: | 11711 Livingston Rd, Fort Washington, MD 20744, USA |
Phone: | +1 301-292-7000 |
Site: | fortwashingtonmc.org |
Rating: | 2.7 |
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Tyeisha Kennedy
2016 July 30 1:40pm I have never experienced a worse visit to the emergency room before in my life. Fort Washington has always been a very reliable and fast medical center. My first visit of the week to the emergency room was fast and the front service was excellent. I felt welcomed and warmed as if I was at home. My boyfriend had a really bad ear infection that was causing serve pain and hearing loss. We were registered and sent to the back in less than an hour. We then set for another 30 minutes and we were seen by the doctor and out the door. The pain worsened after 2 days, his ear began to swell. He left work and went to the emergency room at Fort Washington medical center, Sunday July 30 2016. We signed in at the emergency room at 1:40pm, we waited patiently. I listened to a woman in the lobby moaning loudly “help, when are they gonna call my name”. Her daughter seemed really angry after waiting patiently watching her mother suffer. She walked up to the front desk (This was during a shift change) and she asked the lady how much longer she had to wait. The young lady told the nurse that her and her mom had been there sent 12pm, and it was now 3:15pm. They took another 10 – 15 minutes to even call her name to ask the same questions she had already been asked at 12pm. Meanwhile, The people who had entered the emergency room at the exact time as us, where now walking out of the door because there visit was now over. The nurse came from the back every hour calling names of people who we not there ,but she never returned to call another patient who was next. By 3:45 we had voiced how long we were there so they just put us in the same place we were the last time. The doctor Kathryn A Krieger (who was also our doctor before) entered the room looking angry when she first approached us. She also started to asked questions, responding with snappy remarks. She went back and forth with us for about 5 minutes. During the entire visit she was not smiling, nor was she pleasant. She didn’t even seem as if she wanted to be there. She checked his ears, throat and his breathing. He also wanted to know if he could get a prescription that could sooth the pain. She argued back with him and she was very rude and nasty. We did not feel welcomed and didn’t feel comfortable. Then later for her to leave our area and enter the patient beside us in a welcoming manner. The nurse Grace Harbour came in afterwards and made us feel a lot better. She even gave us another option to get the same medicine at a cheaper price. She was really helpful and she made us feel welcomed. We were able to get the medicine for free because of her. This visit really makes me upset and angry because this has been somewhere we have visited since I was a kid. The establishment has approved and it looks lovely, but to have employees who don’t make the patients and the guest feel welcome makes the establishment look bad. I am voicing my option and I hope this never happens again.
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Linda Minton
First and foremost if I had my way Ft. Washington Hospital would get negative stars and should be closed down and Dr. Philipe Rodriquez should be fired because he isnt a doctor......hes a quack! I went to the hospital on an emergency -didnt know the hospital or the doctors. I had terrible pain in my stomach and was told I had to have emergency surgery. Dr. Rodriquez did the surgery - screwed it up! I was in the hospital for over a week - the nurses were rude, wouldnt let me use the bathroom, insisted I use a bed pan even when the doctors told the m I could get up. A month after I was released, going to follow ups with Dr. Rodriquez 2 times a week for terrible pain and burning in my stomach, my stomach abscessed! Nearly killing me and then I had to have another surgery the exact same place as I had the first one. I was in the hospital another couple weeks, then Rodriquez released me with my stomach sitting wide open, which caused me to have to go back to the hospital, then a nursing home. I finally said the hell with it and a friend (she works for Georgetown Hospital) helped me get into the hospital and they saved my life - Dr. Jackson and Dr. Evans had to redo the surgeries and fix everything Rodriquez did wrong. PLEASE PEOPLE DONT GO TO THIS HOSPITAL OR LET DR. PHILIPE RODRIQUEZ TREAT YOU!!!! YOUR FAMILY MIGHT BE BURYING YOU IF YOU DO!
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Victoria Mountain
After checking into the hospital, Ill admit, I was seen quickly, but it was like 3am--- so it was kind of expected that early on a Friday morning..... but once I got to the back room, the doctors didnt do much of ANYTHING for me. I have endometriosis and PCOS. My endometriosis can be sooooooo painful sometimes that the condition can be considered to be a disability. They never gave me a sonogram, pelvic exam, or didnt even bother hooking me up to an "IV" after I told the nurses and doctors how the pain became so intense, I was throwing up any food or water intake I was trying to consume...... smh. The staff in the hospital kept giving me Percocets and sent me out the hospital. I didnt feel any real passion or true concern. I felt like just a person the staff wanted to get me in, and signed out fast.... I hate the treatment from this hospital.... I dont care if I was dying... They didnt have any pillows in the ER, NO ONE barley came to check on me ---- I had to tell another nurse to get someone for me because my pain was becoming too intense.... I will never return back to this evil non compassionate hospital ever again
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theelectrokitten
Not the brightest set of doctors. I went in complaining about severe vertigo and hearing loss in my left ear. They first thought it was just an infection as well as a reaction to my medicine as well as anxiety. After feeling worse for two days I went back again and they did a cat scan on my brain and ruled out no problems with it.they then suggested me to see an ent. since it was the weekend I couldnt see one till the Tuesday of that week. It so happened to be what I had was called viral labryinthitist which is an inner ear diease that can cause deafness , and vestibular motion damage if not treated properly within 72 hours. I was three days late and was considered to be at risk of losing my hearing . Thankfully though i regained 95% of my hearing back the remaining 5% loss maybe permanent. If I had been treated sooner the complications I went through probably could have been avoided. The staff and perimedics were nice though. If I had to rate the staff Id give em a 5. but the doctors as nice as they were, just didnt take this serious enough and makes me question how they even got there medical license.
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Titra Stringfield
This hospital is very judgemental of painful conditions. There is a doctor there by the name of Dr. Mesbahi who was rude to me while I came to this facility. I a lupus sufferer, this is an autoimmune disease that is close to sickle cell anemia, and just as painful. She thinks people are drug addicts because you need them to give you something to help the pain. I have alot of pain medicine allergies and I have to take dilauded a very strong pain killer. She was so mean and judgemental due to this. She gave me percocet. Thats like M&Ms to my pain. Geese, everyone is not an ADDICT. Do no harm, huh this doctor must not have understood her Hippocratic Oath. Smh.