Category: | Doctor |
Address: | 1600 Crain Hwy S #106, Glen Burnie, MD 21061, USA |
Phone: | +1 410-768-0262 |
Site: | womenshealthofmd.com |
Rating: | 3.5 |
Working: | 9AM–1PM 9AM–1PM 9AM–1PM 9AM–1PM 9AM–1PM 9–11:30AM Closed |
KE
Kesha Adams
I had received a called Dr. Dinc office from a lady named Rosa. Rosa told me that the staff has been calling me since April and that Ive been ignoring their calls and that I owe $30.00 in co pays.I have never ignored or had missed calls from this office.I explained to Rosa that I was at this office and August and ask did I owe any co pays. The front desk told me my balance was $15.00 which I paid. Rosa repeatedly told me that I never came in in August and we continue to go back/forth until I told her I wanted to speak to a manager/Dr. Dinc. I also told Rosa that I did not want her to call me anymore especially if you dont have the right info, as well calling me a liar. I called back to the office to make sure Rosa left my message for a manager staff to call me back. I got Rosa again for her to say "well I just look at your file and I do see you were here in August". But you still owe $30. No apology what so ever. Now Im livid because basically you sat and argue with me that I wasnt seen in August. Brittany (manager) calls me back and I explained to her of what I just went through and she look up my file and show that actually I owe $15 not $30. So now I more piss because Rosa try to get more money out of me then what it really was. Brittany was the only one to apologized about this situation and told me to just pay the co pay the next time I come in. Fast Forward: I get a call from Rosa again stating she needs to verified my address. I said my address never changed. She then goes on to say "So when are you going to pay this $15 balance". I told Rosa that I already talked to Brittany and was told to pay next time I come in. I also ask why was she calling me since I told her to not call my phone to her and I told Brittany I did not want Rosa to call because of the situation before. I do not feel comfortable of giving any personal info to Rosa from here on out and want my file to be sealed from Rosa. I was refer to Dr. Dinc office from a neighbor and love the fact he had evening & Sat appointments. Dr. Dinc has done successful surgeries on me and I really like him as a doctor. I even refer several other patients to his office. But, after dealing with "Rosa" I know eventually I"m am going to have to look for another doctor soon. I have an appt coming up soon and it will be my last.
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jillian walters
I went to this doctor back in January 2016 to confirm my pregnancy. My gut feeling told me I should have talked to one of the receptionists right then and there to cancel my appointment at that moment. Dr. Dinc was not very personable during my appointment and having told him I moved from out of state, did not bother to delve deeper into my medical history regarding my miscarriage in January 2015 or the fact that I was diagnosed with PCOS. He also did not wash his hands before performing my ultrasound exam or pap smear. I only realized this after because I already had a bad feeling when I got to the office. The second part of this 1 star review is because I received a lab bill in June for two tests that should have been covered by my insurance. I contacted my insurance and they told me to call the doctors office back and have them submit new codes and diagnoses for the lab work done back in January to the laboratory that conducted the tests so they would be covered. I called on July 22 and was told theyd ask LabCorp and Id receive a call back a week later. NEVER GOT A CALL BACK. I understand doctors offices are busy so I gave them the benefit of the doubt and called back a little after two week mark on August 3. I explained my situation again and was told theyll contact LabCorp and call me back a week later to follow up. NO CALL BACK AGAIN. So I called LabCorp on August 12 to see if they had been contacted by the doctors office to reprocess my claim. NOPE. I called Dr. Dincs office right after and asked to speak to Katie (who was supposed to call me back each time I had called), but she was out and I was told shell call me back the following day, August 13. NO CALL BACK. I dont think anyone I have spoken to regarding this matter has written down in my chart what has been going on or the issue that needs to be addressed. It is now August 17 and still NO CALL BACK from his office staff/person that handles billing. Needless to say I am frustrated and utterly disappointed with the lack of follow up after multiple calls.
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Trini Dutch
Dr. Mert is an amazing doctor! Ive been coming to him for years but, I must say every since hes changed staff and moved downstairs it has been nothing but hell with his staff. It doesnt matter how polite you are with them the continuously give you attitude. Theres only one girl left there from his original staff and shes the only person I try to deal with. Honestly if shes isnt there I wont even bother trying to get seen. I mean it doesnt matter what day it is early or late these woman act as if youre bothering them by simply asking questions. I literally just got of the phone simply inquiring about whether or not I was due for my depot next month or not. He reply was very nasty as she spat "well did you get it done in April because if so than that clearly means its due in July. " Excuse me but my chart is in front of you. You clearly seen and stated that I had it done in April on the 26 my only question was would it be too soon to get if done in the beginning of July....smh this is ridiculous. I adore Dr. Mert I truly do but his staff makes me want to go else where. Hes great and has always done an amazing job caring for me and my needs but, if this doesnt stop hell lose another patient. My mom has even inquired about setting up a appointment a d becoming a new patient with him and she told me the staff was to nasty so shed rather continue to drive to Columbia which is 45 mins away instead of Glen Burnie which is 10 mins from her home. Im T. Jackson btw Im pretty sure upon looking that up youll know exactly who I am.
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Lauren Boldt
When I say that Dr. Dinc saved my and my daughters life, I am not kidding. First, he did a highly dangerous and scary (but necessary) surgery while I was 14 weeks pregnant, and everything went perfectly. I was okay and so was my pregnancy. The second time was when my daughters umbilical cord was wrapped twice around her neck during my induced delivery, and he performed an emergency C-section. Both times I was terrified, and he made me feel like everything would be okay, and I felt safe in his experienced and highly talented hands. I literally cannot say enough positive things about this man. Whenever I was having an issue after hours, even a minor one, he would return my call within a few minutes, or send a prescription to my pharmacy. I recommend him to anyone who needs an OB/GYN. He even sent a floral arrangement to my house after I delivered! I have never encountered a better or more caring doctor, and I work in the medical field and am surrounding my physicians daily. I had to go to Maternal and Fetal Medicine and see a GYN oncologist as well, and he referred me to his colleagues that he trusted. If you need an obstetrician, this is your man. I drove from Parkville to Glen Burnie and Harbor Hospital weekly to see this man, having to pay the toll twice each trip, and Id do it again during my next pregnancy.