Banfield Pet Hospital

105 E N Pointe Dr, Salisbury, MD 21804, USA

Category:	Veterinarian
Address:	105 E N Pointe Dr, Salisbury, MD 21804, USA
Phone:	+1 410-341-6112
Site:	banfield.com
Rating:	3.6
Working:	9AM–4PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–5PM 10AM–4PM

Location

Photos 33

Reviews 14

A Private User

I would never, ever take my pet here. Not only is it extremely expensive, but Dr. Cassuto was a terrible veterinarian. When scheduling an appointment we informed the staff that we were bringing in a newly adopted shelter dog...as a prewarning for how she might behave. When we brought her in, the vet tech, Marissa, was wonderful with her. However, Dr. Cassuto was not. He would not get near out 11 pound jack russell terrier, I suppose in fear that she might hurt him [even though she was muzzled]. He seemed to be completely terrified of the animal, and blamed us and our lack of socializing her. Seeing as we had had her for three days, and that she was a shelter dog before we adopted her, I found this both rude and disrespectful. Dr. Cassuto seems very unprofessional. Any person getting into an occupation such as his should be prepared for any type of dog or cat that comes into his office. He should be professional, and not afraid to get near the animal. Our last appointment, Dr. Cassuto was supposed to examine our dog and give her her second distemper shot. The examination was to check and see how an antibiotic and steroid treatment had gone in an attempt to clear up an anal gland infection. Instead, he just gave her the distemper booster and left the room. She never even got her examination. If youre looking for a vet who is compassionate, and unafraid...this is NOT the place to go to.

april cosner

I will not be returning to this location. I have had my puppy plan for almost a year and for the last 8 months it has been nothing but problems. They cant keep staff members so that tells you something there. Ive had multiple appointments rescheduled and was even rescheduled 4 times for my dogs spay appointment. They advised me to switch my dog to adult food even though she is still a puppy and she has been having issues ever since. I called three weeks ago and explained of my dog throwing up and not being interested in food. They told me to switch the food up. Ive been on 4 different foods and now my dog has thrown up six times in 24 hours. I even went in tonight and had her anal glands cleaned and explained that she is throwing up and they said to call if it continues. Well after I left my dog threw up twice on the way home so I pulled over to call only to be told that they close in 45 minutes and to call the pet ER. That is total bs to me beings I was 5 minutes away and just in!! I will drive an hour and fourty minutes to another Banfield before i go there again!! I will be calling tomorrow to put a complaint in!

Trenton Jones

The entire staff is very friendly and helpful, but I was disappointed because I went there to have my kittens eye checked. Its been very glossy and hazy lately but I left with no answers on the eye and a follow up appointment 2 weeks later. His eye has gotten a lot worse since then so Im very disappointed that I paid all that money for nothing and will probably just try another vet UPDATE 11/17 After visiting another vet who ACTUALLY CHECKED OUT HIS EYE, he noticed my kitten as corneal scars on his eyes. He checked for ulcers and gave me eye drops. He also checked for ear mites, ringworms, and a few other things and the price including the eye drops was LESS THAN BANFIELD. He didnt try to give me any unnecessary tests like they did at Banfield and did more for the wellness of my kitten than ive received in my multiple visits to this particular Banfield. I already set up a follow up appointment and I definitely will not be returning to banfield ever again

Marvin Kahler

I purchased two wellness plans for my "babies", a Pom and a terrier a few months ago and I have been so very pleased! I live on a small soc sec check, so the amount is a bit of a sacrifice, but it means everything to me to have such loving people caring for my dogs health. Weve been in about half a dozen times now and the doctor is lovely. The assistants are caring. My dogs LOVE going (and the terrier is very sensitive, he would let me know if someone had been harsh to him). Both of my dogs were rescued and had been mistreated terribly, they are very sensitive, and they love their caregivers at Salisbury, MD Banfield. Yes, its a bit pricey, but for excellent medical care, Im willing to go the extra mile. (I pay 80 per month) I got the high-end plan for the dog who is older and had been most abused, and the "regular" plan for the other. Its an amount I dont mind giving for peace of mind and wonderful care!... MRS Marvin Kahler

Hope Hillenburg

my dog will never ever be returning. the staff are incredibly rude and the doctor is unprofessional. I have came twice and both times, I have had problems. every single time my dog returns from here, she whines and doesnt act like herself. shes very scared and tired and she doesnt get excited to go outside or even get a treat. she just lays in her bed crying and laying still with her mouth open. Also, the staff messed up our appointments and scheduling. They proceeded to leave my dog in a cage for almost 5 hour before calling to say she needs to be picked up. I highly DO NOT reccomend this place.

A Private User

Excellent, very friendly and helpful staff. They have convenient hours, open on the weekends, available appointments with little or no notice. Prices are reasonable and the wellness plan is a great value. I picked up a stray dog with some health concerns and I was able to have him seen that day. Everyone was so nice and understanding, I would recommend this pet hospital to anyone who loves their pet.

Tristin Ridderhoff

Dr. Reed and her staff were WONDERFUL!!!! I had to drop in from out of state, they not only made me feel welcome, they were so gentle and loving with my dog I wish I was closer! Ten stars for me!!!

Brielle Alter

I would never go there. The actions of one of their Vet Techs has tainted my view of this Vet office due to her actions regarding her former Great Dane.

Matt Ventura

Always a good experience. Wouldnt take my animals anywhere else. All of the doctors are super friendly and genuinely seem to enjoy their job.

jamie wiles

Absolutely love Dr.Reed and her assistants. The entire team are friendly and care about my pets.

Trudena Horsey

Ive never experienced any issues and the Staff and Doctors have always been kind and helpful!

Chris Dingus

Staff and Vets really seem to care for your pet. Very friendly team.

julie davis

My fur baby luvs her vet. I recommend the pet insurance.

Mary Bay

Wouldnt go anywhere else.