Related: | comfort dental kent |
Category: | Dentist |
Address: | 202 St Claire Pl # 200, Stevensville, MD 21666, USA |
Phone: | +1 410-604-6915 |
Rating: | 2.8 |
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Nicole Foster
Dr. Aufderheide and other dentist very good. However, the Office Manager is a complete rude, nasty person to deal with. Billing rep seemed incompetent. She referred me to the Office Manager who refused to go over invoice with me. When I requested to speak wirht Dr. Aufderheide she screamed at me and threatened to send me to a collection agency even though I have been a patient there for more then 10 years and have never paid a bill late. I have sent several faxes and asked to have Dr. Aufderheide call me and I have heard nothing back. Unfortunately, due to office staff not dental staff I would NOT recommend this practice. I will be looking for a new dentist on Kent Island.
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Jeanmarie Richardson
I was really surprised to see some of the negative reviews on this site. I have been a patient for almost 5 years and have always been treated with the utmost professionalism. The Dentists and technicians are thorough and always take time to answer questions. If a procedure is needed beyond the typical cleaning and checkup, a written treatment plan with costs is provided BEFORE you schedule that service. I have been very pleased with the level of service from both the professional staff and front desk staff. Thank you IDS!
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Joanne Fox
I work in the area and was looking for a dentist close by. This ended up being one of the absolute WORST professional experiences of my life. All the doctor is interested in in money and getting you to pay for extraneous things and cheating you out of insurance. The assistant, Deanna, has the worst manners I have ever come across. DO NOT GO HERE if you prefer to not be swindled, lied to and cheated.
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A Private User
Although my overall experience was a pleasant one for dental and the dentist and majority of the staff were pleasant the office manager showed poor customer service and was extremely rude and un prossional in response to a simple request so I have mixed feelings as to my recomendations
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Edward Miller
As a needle-phobic I can honestly say Dr.Sarah is one of the best. I dont worry about seeing her. She is very conscious of my needlephobia and does what she needs to do to comfort me. I trust her.
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Tammy Kidd
Island Dental Studio is wonderful. The staff is lovely and Dr. Aufderheide makes my whole family feel like we are the only patients. Everything is explained. Highly recommend.
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Glenn McGill
Most unfriendly and rude front office personel. Will never come back.