Category: | Dentist |
Address: | 30090 23 Mile Rd, Chesterfield, MI 48047, USA |
Phone: | +1 586-949-2240 |
Site: | baywestfamilydental.com |
Rating: | 4.3 |
Working: | 9AM–6PM 8AM–5PM 9AM–6PM 8AM–5PM Closed 9AM–2PM Closed |
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A Private User
I rate this office a 5, and its because of many factors. My family & I have been patients at Baywest for 13 yrs. The office is very nice, a nice large flatscreen, and comfortable seats, in the waiting room....even though we never sit long enough to really watch the tv, our wait is always no more than 10 mins. The staff is very nice, and have been there for as long as Ive been going there, the hygienists are great, and always do a great job, not rushing through, the dental asst is very nice, and very knowledgeable, and Dr Grewal is fantastic, hes caring, asks questions, and gives his patients his time, and while drilling, stops when I need him to, and even gave me the suction to use as needed. The person that gave this office a 2 star is very questionable, I have been sending my children there, since they were like 3 yrs old, and this office is very family oriented, and extra caring when it comes to children. I even now have my mother going there, because her dentist, that she was going to for over 25 yrs, would not cut her a break when GM retirees lost their dental insurance, my mother is deaf and very happy with Baywest, she trusts Dr Grewal as much as we always have. I highly recommend this office for families, and especially anyone that has had a bad experiences elsewhere. Sharon N. Chesterfield
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A Private User
I moved into the area just over a year ago. I had been with my last dental office for around 5 years, which I thought was quite good. For convenience, my family and I started going to Bay West, as it is within a few miles from home. The front desk staff did their job, despite their flat expressions on their faces. The hygienist I had was mildly personable. Then, the doctor seemed fine until he started drilling on my teeth. I told him I was in pain and felt everything. He merely told me "Well, you shouldnt be feeling this" coldly and told me to "hang on" as he continued working. He didnt give me another shot of anesthesia and when he was done, he said "Okay, were finished" and walked out of the room. No "goodbye" or "have a nice day", not even "take a hike". I guarantee you, I was never combatant, unruly or unpleasant. I never raised my voice. Still, the whole experience left me very disappointed. I went back to my old dental office, even though I have to travel 45 miles, round trip.
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fzkxx6
I have been happy with Bay West for many, many years. I went in every six months regularly until I lost my dental insurance when I retired. Bay West has a very nice plan of their own that I just signed up for. I went in last week for my first cleaning in 8 years!! It was wonderful and Steven who was the dental tech who did my cleaning was very professional, courteous and kind. I asked him not to hurt me since it had been so long since my last cleaning. He promised he wouldnt and he didnt! Dr. Weisberg was also very nice and thorough in checking my teeth. Im so happy to be back on my six month cleaning schedule! Thanks Bay West!
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Randi Blankenship
Made an appt because I was in pain and needed a tooth pulled, the woman I spoke to on the phone was so condescending and rude. It was as if I was bothering her to make my appt. I was so disappointed that I quickly called another office and they took me in with no problem. Bay West needs to have a talk with their office staff about customer service. Ill never go back there.
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Brennan Grego
Very rude. I have a horrible gag reflex and they yelled at me for shuddering after I felt a pain while they were drilling. Its not my job to make their job easy, its their job to make me comfortable. Update: Just one day after I have a sharp pain in one of my teeth that prevents me from eating comfortably.
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Brian Valentine
Dont take a child to this place.staff may be ok but the dentist needs a lot more child experience.stabbed my 3 year old daughter in her lip with a needle made her cry and proceeded to get an attitude with her because she was scared.bad experience
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DAWN JARVIS
I had to get a dreaded root canal but had a great experience. From the front staff reassuring me I was at the right place when I arrived nervous to Dr.Jackson and his hygienist completing my root canal pain free I cannot rave enough!!
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Bob Brady
My first visit with Bay West Family Dental was a positive experience. The hygienist that performed the x-rays and cleaning was great as well as the doctor that provided the care. I would recommend Bay West Family Dental.
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Pamela Ruffin
My experience at Baywest dental was amazing the people that work here are kind there friendly and also the do not slack off they do what they have to do and every dentist office does not have that but they do.
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Jennifer Kohling
Always very helpful and nice. My kids dont put up a fight to come in either. I recommend bringing your family here.
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Dannielle Kennedy
We have gone here for years! Very friendly staff and so professional! We will never go anywhere else.
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james grabowski
Friendly smiling staff and they always do a great job when it comes to my dental care!!!
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David Jarvis
I am a long time patient of BayWest. I truly have had great experiences.
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Deb Warn
Best dental office. Great service. Friendly. Hygienist mindy great.
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David Sumara
A+ Love this place!