Category: | Optician |
Address: | 76 W Nepessing St, Lapeer, MI 48446, USA |
Phone: | +1 810-664-5929 |
Rating: | 4.1 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed Closed |
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Fred D
I had a very bad experience with this company. I found the receptionist to be very rude on the phone when I was making an appointment. She put me on hold for 10 minutes then was very short with me the rest of the call. I decided to let it go as a misunderstanding and kept my appointment. That was a mistake as she was also rude in person and didnt even greet me or say hello when I arrived, She just asked if I had the forms I needed the Dr. to fill out then told me to sit down. I felt as if I was intruding. Then I found the Dr. to be lacking in professional judgement and made a call on my vision with out knowing my medical history. He was also very short with me and showed no interest in being helpful. I am sure this is a great place to go if you need bifocals or have just a slight vision issue, but if you have a real vision problem and need a real prescription then this is not the place to go. These people are more interested in selling frames than meeting individual needs. They wont get my business again.
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Skylar Mosley
The receptionist was very nice. The building was fine, even the heck up seemed thorough. However, the optometrist was the rudest person I think I have ever come across. He was Making sarcastic and very rude comments about almost every question I had, as well as how I tested. I tried to blow it off but I feel like people should be made aware in case you are a sensitive person. The guy was a jerk.
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Rachael Goulais
I have been going to Diamond optical for a couple years now sense the new owner Mark has taken over. Doctor Stone is very through with his eye exams and i had great satisfaction with customer care from the reception. They have a wide selection of frame and they are reasonable priced! My kids and i love this place and wont go anywhere else :)
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Mark Clark
pt Darnel called through a third party interpreter that put us on hold for ten minutes. Then i cant explain why because of hippa regulations, but we were not able, nor do I believe anyone will be able to help this particular situation. I wish we could. Best of wishes to you.
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Brad Eaton
I love this place. The owner is actually engaged in the business and interacts with the patrons. Always looking for solutions to my vison needs. They definatley go the extra mile.
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A Private User
excellent choice for all of your eyecare needs. owner operated w/ vast experience and integrity.
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Thomas Krause
We got our daughters glasses from here. The selection and service was great!!