Related: | levan road vet |
Category: | Veterinarian |
Address: | 41782 W 10 Mile Rd, Novi, MI 48375, USA |
Phone: | +1 248-349-7447 |
Site: | mvcbvc.com |
Rating: | 3.5 |
Working: | 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–3PM Closed |
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Alisa Hammond
Very very very dissatisfied with my service I received at this place. My dog needed a simple 3 stitches in her ear after it had been slit from playing with a sharp-tooth puppy. I dropped her off on the morning and they said they would be done within 3 hours. I heard nothing after about 5 hours so I called and they told me that they tried to sew her ear without any sort of medication and "were shocked when she freaked out" and that they were going to give her medication to calm her down and try again. I called 2 hours later when I hadnt heard anything and they nonchalantly told me "oh yeah, she had a bad reaction to the medication and is having severe and repeated panic and crying attacks and while we had her on the table, she jumped off and now has major bruising on the insides of her legs." At that point, I became LIVID!! What good vet would let a dog jump off a table?? She could have broken a leg!! And they didnt even call me about it?!! Then, an hour later, they tell me shes finally ready and I pick her up and shes absolutely shaking in fear. I know the difference between fear and pain in a dog and she was in absolute fear. I pick her up and shes got blood all down her neck, absolutely saturated. They didnt send her with any pain medication or antibiotics. When I looked at her legs, it was clear that the bruises were NOT from "jumping off a counter", but from the rough grip of fingers and hands, as they were on the inside of her legs and were the shape and size of finger prints. When I confronted them about the bruising, they claimed "it happens when we have large breeds like her." She only weighs 40 pounds!! I honestly believe that, because she is a pit mix, theyre completely discriminatory. My dog is the nicest dog that most people have ever met and I know without a doubt in my mind she did NOT deserve this horrible abuse. I should have pursued the case further, but after the scare and absolute Hell they put me and my dog through that day, I sobbed tears of relief just to have her alive and home. Not to mention, when her ear finally healed, I discovered that they completely botched the stitches and her ear now has a large hole/slit in it. It was a CLEAN straight slit when I brought her in and now, it looks like a small animal took a bite/chunk out of her ear. Bottom line: DO NOT BRING YOUR ANIMALS HERE!! These people are absolutely insane and I have never had a more negative experience in my life. Animals do not deserve to be treated as poorly as these people treated my girl. Do yourself a favor and go elsewhere!!
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Antigone K
Until a week ago, I thought this place was fantastic and been taking my pets there since they were home-visits only in 1976 before they had this office setup. However, last week they caused a spinal cord "flare up" in my dog, have charged me hundreds of dollars to do figure out whats wrong, sold me meds I cant give the dog until he starts eating again, and havent yet accepted responsibility for hurting him in the first place even though clearly something happened during his all-day visit for a routine teeth cleaning. The dog walked in just fine, and has been unable to hold himself up and in extreme pain for almost a week, throughout most of which they claimed this was "normal" behavior. Theyve had a lot of personnel changes in the past year or two, and weve been seeing more and more little issues like clipping his toenails too short and the dog was starting to balk at going in there. This shouldve been a major red flag for me that something was up.
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RedBik Family
They are always trying to sell more services than required. If you refuse, they will treat your dog harshly and it happened right in front of my eyes. I especially hate one particular nurse/intake that is tall and hefty blonde. She is harsh with animals and seems to have no love for pets. Has no common sense that pets are afraid as they know they are going to get the shots but she is very impatient when dogs panic and want to get back to their owners. Not sure how she was hired. The doctors seem to be nice and so are the intake nurses. Hence the 3 stars.
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Ed Coury
I have been a customer for about 17 years. The staff has taken wonderful care of our dogs. They care about them, and they call seem to be kind, compassionate professionals. Years ago one of our dogs was poisoned, and he was in the clinics care for a week. They did blood transfusions (with one of the vets own dogs). They saved his life. Years later that same dog died suddenly. The staff went the extra mile and found he had a tumor on his heart -- saving us the agony of wondering what happened. I recommend the clinics highly.
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Jacquelyn Wilson
Dr. Osbourne and his staff have always taken great care of booth my golden retriever and golden doodle. The team spent countless hours helping to treat my doodles continued ear infections and ultimately performed a surgery on her ear canal to widen the opening and prevent future infections. He also monitored a concerning bump on my goldens neck and only elected to perform surgery after careful observation for a few months awaiting the dogs irritation. Dr. Osbourne is the best vet my dogs have ever had!
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Cary Pianin
We have been going to Dr. Osborne for over 12 years and love him. He has taken care of our dog, cat and exotic reptiles with amazing skill and compassion. Dr. Osborne and his staff have gone above and beyond for our pets countless times. I can not count the number of family members and neighbors that also use Dr. Osborne and are as happy with his care as we are. If you are looking for a vet, I highly recommend Dr. Osborne.
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Heather P
Meadowbrook is incredibly professional and kind. They took in my cat for an urethral obstruction. The people there are so kind and really care about the animals they take in. It was so reassuring to know he was in such competent and loving hands throughout his hospitalization.
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David T
I can honestly say this practice is amongst the worst practices in Michigan. Most recently the botched a surgery on my Golden Retriever that had to be redone. Whether its a minor check up or something more substantial they are only interested in up selling and making money.
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C Dawg
Love the doctors and staff that work here-they all really care about the animals that come in!
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Madison VanBritson
awesome