|Address:||230 W Maple Rd, Troy, MI 48084, USA|
|Working:||7AM–5PM 7AM–6:30PM 7AM–5PM 7AM–5PM 7AM–2PM Closed Closed|
I was just called by Dr. Herns office telling me that she did not have the skills to treat a psoriasis patient. She referred me out to other doctors recommending me to see them using old treatment methods without every seeing me or evaluating me or my case. It appears that this office does not like it when you ask to only see the doctor and not the Physician Assistants (PA). I do not like paying full price for a doctor when I am told I need to see a PA, because I requested to see the doctor she refused to see me or evaluate me, however recommended a treatment without seeing me. I would not recommend this doctors office. I will inform my Blue Cross Blue Shield Referral service of my experience and ask them to post this feedback on there referral website for this doctor.
Dr. Hern was my doctor many years ago. She seemed rather competent. However, I called the office and was told I was no longer a patient and not welcome to return. After I asked why I wasnt allowed to return, Dr. Hern herself got on the phone and angrily said, "you know why and you are not welcome here again." I found the whole thing odd, almost comical because they seemed so unhinged. To this day I have no idea what the heck they were talking about. So odd. Wouldnt have gone back anyway. She wasnt that good.
I have found Dr. Hern and Staff to be very professional and friendly. I would highly recommend them.