Sanctuary At White Lake

Reviews 9

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Trish Liddy

My 92 yr old mother was there for 22 days when she fell and broke her pelvis, the people who were directly responsible for her were fine, her therapist was fine, but, they never swept or mopped her room, dusted or cleaned the bathroom other than to dump the garbage, she was there for 11 days before they gave her a shower, they never gave her a sponge bath or anything else, and they left her catheter (12 days+3 in the hospital) in longer than they were instructed by the Dr. because they said they were afraid she would have an accident, we finally complained, the next day the head nurse came in and talked to us, she made excuses about not cleaning the room saying they were short handed in house keeping, not my problem or my moms, if they cant take care of the people who are there they need to shut down a wing and take on less patients, the thing that made me the most mad was when we were talking to the nurse and I said, the people are always sitting texting or talking on the phone when I leave at night, why cant they pick up a broom and hit the rooms?, she actually said to me, I really dont like to tell them what to do here, it gets ugly when I do. I would not recommend this place!

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Sassy Sassafras

My 45 yr old husband was in the rehab side for 6 weeks. They taught him to walk again. The therapy staff is like none other. I was so impressed with my husbands physical therapist Jeenish. He was so caring and compassionate. My only complaint is of management. My husband required a bed extension because of his height and they never took care of the issue. Allowing his feet to hang off the bed every night. The aides were kind and helpful. Each "neighborhood is quite and clean with an inviting atmosphere. The grounds are well maintained and staff is friendly.

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Robin Jackson

This is a very nice nursing home / rehabilitation center its very clean and quiet! The staff on site are very kind and gentle with our loved ones. Having doctors and nurses on site full time is an extra plus. My mom is here for cardiac rehabilitation after getting released from the hospital until shes back on her feet and can walk without assistance. Every time one of her kids go to visit her its always spotless clean!

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Kevin Webb

This facility is very nice. Its brand new and doesnt smell or look like a traditional nursing home. Its very spacious and the staff is excellent with our loved one. They have a full time doctors and nurses on site.

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Billy Carey

I used there bathroom it was the most well condescend bathroom I have ever been in they had very soft toilet paper with foamy soap they have an amazing bathroom

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Jennifer Stir

Horrible staff. My poor mom is there for physical therapy and they are horrible to her. Cant even imagine what the poor old folks go thru.

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Ashley Hartsoe

Grandmother was there for rehab services. Very disappointed given the subpar care she received while there.

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Craig Naumowicz

Uncaring and unhelpful staff. Cold meals. No urgency on delivering pain medications. Very disappointed.

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Robert Blovet

No way i want to go home from here

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