McDonald Eye Care Associates

20094 Kenwood Trail, Lakeville, MN 55044, USA

Category:	Optometrist
Address:	20094 Kenwood Trail, Lakeville, MN 55044, USA
Phone:	+1 952-469-3937
Site:	mcdonaldeyecare.com
Rating:	3.8
Working:	8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–5:30PM 8AM–12PM Closed

Location

Photos 16

Reviews 12

A Private User

I saw a female doctor here (no names!) and though I told her that my occupation required intensive reading and computer use, she insisted that I should try contacts. I told her that I had worn contacts before, but that I found glasses easier on my eyes for my line of work. I decided to try the contacts, but was charged a $115 "fitting fee"--which allows you to come back for up to one year if you have difficulties with your lenses. I tried 3 lenses, though I could have tried up to 5 and came to the conclusion that I should stick to glasses. I complained that it was unfair that I was persuaded into trying contacts, required to pay this fee and not refunded after opting out of contacts. The staff argued that they had to pay for the trial lenses, which is not true...All of the main contact manufacturers provide these offices with trial pairs for free--they want people to try their products and then buy a years supply or more. I should have known better when on my first visit I witnessed a very disgruntled patient who was also having contact problems. Go somewhere else!!

Dianne Lamb

My husband has been a patient at McDonald Eye Care Associates for years and has nothing but great things to say about this clinic. Therefore, when I suddenly had bleeding in my eye late on a Saturday morning, he told me to call and see if I could be seen. I did, and even though they were very close to closing for the day, they told me to come right over. I saw Dr. Doeden and was diagnosed with a vitreol hemorrhage that was so bad they couldnt see behind the blood to the retina. Dr. Doeden called in Dr. Molly McDonald for a second opinion and called my primary eye clinic. She also consulted with the vitreo retinal surgery clinic. Most of this was done after she should have been home enjoying her Saturday. As I left, I felt assured that Dr. Doeden had given me the best care possible and that I had several options for future care. I would recommend Eye Care Associates for anyone who wants the best care no matter the circumstances.

Corey Stich

By far and away one of the best experiences getting a prescription for my contacts. I had been using a big box store optometrist for the last 6-7 years. I was referred to McDonald Eye Care and saw Dr Tony McDonald. He made certain I had the right prescription. He allowed me to use a couple trial sets to make sure my vision was correct. I liked that he made sure my vision was dialed in before we ordered a supply of contact lenses. The entire staff was fantastic. Highly recommend, especially if youre currently a big box store optometrist. They just made absolutely sure I had the right prescription and I appreciated that attention to detail.

Erin Smith

My entire family of 5 uses McDonald Eye Care Assoc. When my daughter, who has always been less than graceful, saw Dr. McDonald he immediately detected a vision problem called "Convergence Insufficiency." No other doctor had picked up on it. She wears glasses and has a much easier time reading, writing neater and just walking straight! :0) Myself, had an incident where my new sunglasses had become scratched. I called and sure enough, they replaced the lenses-no questions asked! Ive always experienced fantastic customer service. Even today-daughter lost her glasses and the staff went above to get her a sooner appt.

Misty Schomberg

Very disappointed in their customer services. After reading the reviews, and seeing that it was very kid-friendly, I thought I would try the services. But no- its not deaf-friendly business. Refused to work with me to get a professional American Sign Language interpreter. And the person kept asking me over and over again when calling back, asking that I bring a family or friend member after learning that the health insurance does not cover for the cost of the interpreting, and that the owner/clinic had to pay for the cost of the interpreter. Im taking my business elsewhere.

Mary Hatrick

I am extremely happy with McDonald Eye Care. Dr. McDonald has helped me through numerous eye issues and referred me on to specialists when needed. He has also been diligent at helping me find the best correction with contacts. He had me try many different brands and strengths before choosing the one best for me. The staff has been nothing but polite, helpful and knowledgeable. I have been to 4 other eye care centers and in my mind McDonald Eye Care is the best!

Nathan Auge

Worst experience I have ever had with any type of doctor.. Went in because I had something in my eye and they kept telling me they couldnt see anything. Seemed to not care one bit about the patient and would just tell me that my eye was irritated go home and it will fix itself. It is now 5 weeks later and they still havent been able to figure it out and will not reference me to a specialist. Needless to say I will never return to this doctor

A Private User

This is truly the best optometric practice Ive ever experienced as a patient. I even returned to Minnesota to Dr. McDonald for my eye exam and glasses when our family moved out east. Dr. McDonald and his colleagues and staff are all very knowledgeable and professional. I recommend this practice to anyone seeking professional eye care.

Ly Ros

I brought my glasses in for adjustments--and had the pleasure of working with Laura Miller. She clearly has the "golden touch" when it comes to fitting glasses correctly. I couldnt be more pleased with her customer service and skill in properly fitting my glasses.

A Private User

I have gone to McDonalad Eye Care for the last several years. I thought they were very professional, knowledgable and courteous. I would recommend them to others and actually have on numerous occasions. With nothing but glowing responses from my referals.

Ant Main

Great experience, with a staff that really knows their stuff. Will be going back.

A Private User

Very nice staff/optometrist. Mall location very convenient.