University of Minnesota Medical Center - Riverside Campus

2450 Riverside Ave, Minneapolis, MN 55454, USA

Category:	University Hospital
Address:	2450 Riverside Ave, Minneapolis, MN 55454, USA
Phone:	+1 612-273-3000
Site:	uofmmedicalcenter.org
Rating:	3.6

Location

Photos 1

Reviews 30

A Private User

I called from Tennessee o have balloons delivered to my friend who is in a coma at HCMC, I gave his name and the hospital. The delivery person called and said she could not find the patient??? My fiance and I gave the room number and name of our firend in ICU at HCMC and 5 hours later I called to see if the delivery was made, the lady said no. This was absolutely unacceptable. She said they tried to find him and when they called my fiance one of her florists heard him swearing NOT at her but to someone he was with and hung up on him...what does that have to do with my order? So then I said very politely "ok well could you just refund my credit card"? She said "why did he wake up"? I said "you mean did he wake from the coma, ah no" SHE THEN SAID "did he die"? I was silent and appalled at the question and she then said "Im sorry" with a snive rude phoney tone "Im sorry" I said " yeah you should be and all these questions are irrelevent to you I just want my money back" she then HUNG UP on me! I called back and she said "why did you hang up"? I said "I dint hang up". It was CRAZY. I mean from the time I called to check on my order until I got off the phone the owner was arguementative and rude. I couldnt believe she asked if my friend died! He is in the ICU of Hennepin County Hospital in a coma and she knew that and still asked such a horrible question. The point is I was not satisfied with their service...we had to do half the work by making numerous phone calls to the hospital and the florist giving directions ect. I beg anyone NOT to give this company their business. They are evil and cruel witches working there. I should have declined their business when I requested to have "our prayers are with you" and the woman taking the order told me "we can not put that on the card". I was just eager to get something thoughtful to my friends bed side and let his wife know we are all thinking and praying for him to heal.

Leslie Sterling

The ER trama staff nurses were Excellent a long with the ICU nurses. The doctors on the other hand are a different story. i work in the medical field and when I made a suggestion or would question them about things thet were quick to ignore me and blow me off like who does she think she is Im the doctor not her. It is also pretty bad when departments are not trained on how to use devices. Correctly and the daughter or husband who have no medical experience have to hook the patient up to the machine after just watching ICU nurses do it. I can say I would. Not recommend this place if you have a choice!

Mrs. Nguyen

To that one dude or lady who wrote HCMC from Tennessee you got the wrong hospital! Thats not Hennepin County Medical Center that is downtown Minneapolis. Why would you call University of Minnesota Medical Center that is UMMC. I know people that work at both places. On another note the gift shop is no more which was the old one and has a new brand new gift shop and new owner. Dont blame your day because of what one person done when all other people within the hospital actually knows what he/she is doing. Thats just unethical to point and blame one person for all others doing.

SnowzInHD-

Triage nurse. Told me its first one to check in , is the first one back . Which is totally incorrect. I have been here for 3 hours . With left ovary pain and left leg numbness . Pain scale 10 . With low BP . Then told I was next , and guess what the man that walked in just now. Went to triage went out front smoked a cigarette . Came back in .. he got a room. Im starting to take this personal . PLEASE IF YOU ARE IN NEED OF IMMEDIATE ASSISTANCE THIS IS NOT THE EMERGENCY ROOM FOR YOU !

Kevin Cotter

Wife spent 6 weeks here with a complicated pregnancy, when it was still called Riverside. Nurses on the neonatal wing were EXCELLENT in every single aspect of care. The attending physicians are all teachers to residents and med students, and give some of the best care in the world. Thank GOD the university is keeping those money grubbing bastards from Fairview out of the University. If Fairview takes over, health care will become secondary to makin money!

r mz

The nurses care, doctors are skilled, but this is not a healthy organization. They have systems in place that causes mistakes and missteps on a regular basis. If possible, go elsewhere. My adult son had a transplant here and he feels more like a hostage/experiment than he does a patient. Poorly managed, "fair"view at its best!

Carz the Great

Massive snafus and bureaucratic problems were standard. The practitioner said theres nothing wrong with me, even though Ive lost 50 pounds in the last year, and I cant eat without experiencing severe pain. I was expecting a higher standard for the University, but I guess that was naïve of me.

bjveee none

Teaching Hospital means 3 Drs. for the price of one! Nothing but the "Cream of the Crop" medical professionals. Only the very best Drs. are hired to hold teaching positions! If they dont do it here on the west bank; they do it on the east bank.

Carpe Noctem

being hesitant about a institution such as this one is easy to do primarily due to the fact that it is a teaching hospital. However, this is also a place where patients can receivesome of thenewest cutting edge treatments available.

Brian Derry

I want to thank the transplant team to include the staff that took care of my wife after her surgery. Very professional and caring! Best hospital we have had the pleasure of dealing with. Thank you for helping my wife!

Pamela Anderson

The emergency department took very good care of my son and after we were home and we had question they answered within a few rings and responded to every question I had

Haydee Medina Soto

Es uno de los mejores hospitales que hay en Minnesota yo lo amo

Jessica L.

Place is awesome! Saved my life years ago and now diagnosing a friend after a different E.R. sent him home with severe infection. Amazing teaching facility.

Haley Moore

Called to speak to a nurse. On hold for an hour. To speak to a medical professional. Get more people answering the phones asap.

david blow

-D this place has cares. 6 IVs missed 3 plugged. Waiting 4 hour for just for IV. There so i can get a couple hours of sleep.

Wesley Kaake

Nurses were ok but the doctors dont listen to the patients family at all. I wouldnt go here if it was my last hope.

abby rodin

Best hospital Ive ever been and only one I will ever go to for anything doctors and nurses are great very helpful

Aaron Newbloom

Great medical professionals stuck in a building with accountants who make the big decisions about patient care.

Jewel Love

The level of care you receive at the U is unlike anywhere else.