Desert Vision & Eye Care
| Category: | Optometrist |
| Address: | 4116 W Craig Rd # 104, North Las Vegas, NV 89032, USA |
| Phone: | +1 702-631-2015 |
| Site: | desertvisioneyecare.com |
| Rating: | 4.7 |
| Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 8:30AM–2PM Closed |
Location
Photos 1
Reviews 4
KA
Katherine H
Dr. Yee Choi was great, very professional and helpful. Dr. Stella K. Lau on the other hand is a sad replacement for Dr. Mazulla who has retired. I called in for my contact prescription and was told by Nikki and that I had to come in and get it. This was after she informed me that I could not get a new prescription because my insurance would not cover it. I came in and was informed that this was not the truth, I could not get a new prescription because my previous one had not yet expired. No clue why the young woman told me otherwise. Next issue, I came in at 2:25pm and requested the prescription, I did not get it until 4pm. I was confused about what was written and asked Dr. Stella K. Lau for assistance. She informed me that it was illegal for her to help me in any way. Her issue was that I was buying my contacts from 1800contacts. She told me that it was illegal to buy contacts online. As I was attempting to ask her a question she raised her voice and said she could not help me in any way. At this point other patients are asking me what happened and want to know why shes yelling, she was not affected at all as she interrupted my conversation with my Mother to tell me that she was the doctor and she wrote the prescription the correct way. I guess Optometrists dont need to have decent bedside manner. Of course, I ran this by Dr. Yee Choi who informed me that Dr. Stella K. Lau gave me the wrong information. She apologized for her partners behavior and helped me with my prescription. It literally took 1 minute. I dont have high hopes for the office now that Dr. Mazulla is gone . Dr. Yee is just one woman. The staff is less than stellar. I called the day before for assistance but they acted like I was speaking gibberish today. No one looks familiar anymore except for Dawn Turenne (who is always very sweet and helpful)and I was just here in November. I have been going here for 7 years and I will not return, I really hate that Dr. Mazulla has retired.
JA
Jasmin Cool
Dr. Lau and the staff are absolutely amazing. I have been back in Las Vegas for 7 years and It was hard to find a doctor that cares and it shows. She knows my family by name and has those conversations on topics that we have connected with over past visits. She is very personable friendly and you can tell she actually cares about her patients. She even saw me on days they were closed due to an injury to my eyes. I never felt like I was a burden just being taken care of. I will forever be a appreciative of her, and her staff. As long as she is a doctor I will be her patient.
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hoku989
Absolutely LOVE the new staff! When I used to go, I purposely made it a goal to get this one person to smile, it never worked. Dr Mazulla was great but he wanted to retire. Ive seen both Dr Choi and Dr Lau and was quite happy with my experience. Ive taken all 3 of my children, plus my husband and couldnt be more happy with the service, attentiveness and answers to all of my questions. Dr Lau also specializes in pediatrics and was able to give my daughter, who has Down Syndrome, a good exam. Very happy with all the changes....
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Monica Jones
Matthew the tech was awesome ! He was extremely patient with my 8 year old grandson. Dr. Choi was also patient and thorough. We both enjoyed our eye exams. I highly recommend choosing them. The office is clean and the ladies in the front are nice.