Sunrise House Treatment Center

Reviews 4

ME

Melanie Esposito

ATTENTION PLEASE READ!!!! My name is Melanie, I attended sunrise house for 6 days and my entire stay there was filled with fear, coldness, lack of sleep, lies and NO help at all when it was needed, not only for myself but for the other patients as well. I watched people suffer and as I was also sick I had to help them because no one else would. This place is disorganized and no matter what you need no one has time to help you because they ALWAYS have something better to do. When my family was already filled with worry and concern they called them and told them lies that they had to restrain me because I saw "something" and it set me off. This NEVER happened and when my father asked what "set me off" they could not answer the question. I got kicked out for "negative behavior" HA and it was the most relief I had in days. PLEASE DO NOT PASS UP THIS REVIEW. I know addicts are hard to believe but this review is nothing but the TRUTH. As I got signed out it was like a domino effect, I watched many others walk out right behind me. I want people like me to get REAL help and to never be put on the back burner and that is all you will receive at sunrise house. If it werent for the other patients in detox I couldnt have gotten through those 6 VERY long days. We took care of each other while staff didnt know what to tell us. The counselors dont have time for you and while in a detox/rehab program they play one of the biggest rolls in your recovery. I never even got told what my treatment plan was. NOT TO MENTION they missed not ONE but TWO dosses of medications that were very much needed at the time. Then the next day OVER medicated me to the point where I had to get escorted to my bed because I couldnt walk on my own. The BTs are rude and talk to you like you are garbage. I felt like a convict, they take your clothes out of your suitcases and put them into garbage bags.. I guess thats the way they view us. I am not writing this review to scare anyone, I am writing it out of concern because I fear for anyone that goes to this place. I wish whoever reads this the best of luck in the next step they choose to take.

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Joe G

Was there for 14 days and overall it was good. Pros - I am not drinking - The program is good based on the 12 steps - The community of people was varied and mostly friendly. There were some problem people but they left after a few days. Remember we are dealing with drug addicts and alcoholics - Food was good, better than I expected and more than enough to eat - Made some good friends and have not laughed that hard in years - Lots of good information, lectures and coursework to help you figure out what is contrubuting and dealing with addiction - Helps some clients stay out of jail - The staff did help me. Their intentions are to help you even though you may not agree with them Cons - The mens bathrooms are filthy and disgusting. I dont know how a medical facility can get away with the level of filth. I was afraid to shower so I would go in with my sneakers on. - Sleeping is difficult at first. If you can not get a single room on the third floor wait until one opens up. I was on the first floor near the girls lounge and it was like a college dorm with the guys swarming over the girl - No where to relax between breaks for men. This is unfair because the women who are fewer in number have 2 lounges. You will be paying around $1000 per day and this is disgraceful that you have to hang out in a hallway and not a single comfortable room to relax in. - The walkie talkies keep many people up at night - Cant get into your room during the day. This is because there are too many thieves who will steal anything. Not the facilities fault - They come into your room at all hours of the night to make sure you are there. This is for suicide prevention and make sure drugs are not being used or brought into the facility. - They do treat you like garbage at times. The BTs (Behavioral Therapists) are not trained professionals but are recovering drug addicts and alcoholics most with over 10 years sobriety. I expected a higher level of care. - Being yelled at is common. - If someone acts out Joe (BT) will take away you privileges or as they say. I dont believe using the pay phone is a privilege if I am paying $1000 a day.

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Joe Streko

I went to this place wanting to better my self, first time to rehab so I dont know what to expect so, this is how my experience starts,my family and I are greeted by a lovely resepionist who starts the process, and says great things about this place, then my family and I are sent to a room to sit and wait for a for the process to start, so half and hour later this witch comes in and the first thing out of her mouth, I need 2600$ in full, with out a hello how are you whats your name just rips the credit out of my mothers hand, so that was my first sign of they dont care about helping you just getting their paycheck, so the wicked witch comes backs, brings me down to another room to talk to more people to continue the process its 3 by now no big deal, so the second I get to the other room the witch and this other slob start arguing because the witch sent my parents home without signing any papers and my parents had left by that point, so the slob is angry now and calls my mother back very Rudley and says she needs to come back to sign papers, then she I signed a bunch of things no big deal all good, then I get called over to another lady in the room, this pig has me sit down stars asking more questions very rude again, she asked me around ten times if Im abused or have family problems I repeatedly tell her no, so she gets angry and says can we say there is family problems????, ok another hint goes off, I say I know that would make your job easier but no miss piggy, another hint goes off in my head now Im alittle worried about my decision my parents are are gone and I have signed the papers but Im here to get better, so anyway after that, I get taken away to another lady looked worse then I did

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Susan JessicaMC

This place is an enormous scam. The HIPPA violations, the health liabilities, and the fact that this facility is based on the "12 steps; an honest program-- IT IS A SHAME." You are better off detoxing at home. Every patient I was there with had said they couldnt wait to get out and use- and not even to feel high; JUST TO FEEL BETTER. In my three days there, I had two grown male staff members scream and curse in my face for doing absolutely nothing. While I was there an elderly man got stuck in the elevator for hours (AND I MEAN HOURS) and not even a fire truck was called... Instead they bribed him with cigarettes and iced cream. There are elderly who barely know where they are and are being mistreated. "Some" of the nurses care- & that is wonderful, yet extremely rare. There is nothing to do all day- not a full chess board, not enough checkers to play a game AND THE FOOD IS LITERALLY UNEDIBLE. Just beware- the marketers you speak to all over the country (mostly Tennessee) havent a clue what this place is like. I give it at most six months before this junk box is shut down by MULTIPLE ADVOCACY DIVISIONS. During my stay there, the state troopers had to be called and they said its unfortunate but they agreed. THERE ARE MANY GREAT FACILITIES AND THIS IS DEDINITELY NOT ONE OF THEM. I could go on forever... but I know in my heart of hearts; and working in the medical field that this place will not last much longer.

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