Category: | Medical Laboratory |
Address: | 127 Union St, Ridgewood, NJ 07450, USA |
Phone: | +1 201-447-9393 |
Site: | secure.questdiagnostics.com |
Rating: | 3.6 |
Working: | 7–11:30AM 7–11:30AM 7–11:30AM 7–11:30AM 7–11:30AM 8AM–12PM Closed |
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lilianwriter
These are the nastiest, coldest, rudest medical professionals I have ever seen. How on earth do these horrid folks keep their jobs? Every staff member is unfriendly and unsmiling. Nobody says hello. They mumble the room number that they direct you to. Nobody says goodbye. They dont make the smallest attempt to engage in the slightest conversation. They are obsessed by their formulaic procedures, to the exclusion of concern for the patient. When I returned to their office two days after my initial visit to drop off a sample, they ignored me. When I told them I would be late for work, they forced me to wait 15 minutes. I complied, thinking there must be a valid reason. There was not. One of the employees finally took my sample and ordered me into a treatment room. Then she typed the information from the sample container into the computer and said "All right." "All right what?" I asked her. No answer. "Can I go?" I asked her. She nodded her head but didnt say anything. Did these people actually go to school? They project disdain and dislike for everybody who enters their office. Never do you hear a "please" or "thank you" for anything. There must be a way to spread the word around. People who need routine medical testing should not be subjected to derisive and depressing treatment. If these employees hate their jobs so much, they should work somewhere else, preferably a place where human contact is not required. I give all staff members of this place an F -- a zero -- the lowest possible grade. Shame on them. They do not deserve the patients they are getting. And I hope that they are all replaced by people who deserve the trust placed in them. THE STAFF OF QUEST DIAGNOSTICS IN RIDGEWOOD, NJ IS HORRIBLE AND DEPLORABLE. NONE OF THEM DESERVE TO WORK THERE.
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Barbara Cassidy
Superb! Busy Friday before New Year weekend and Kema (the one person covering) was calmly juggling everyone and everything. My veins are not fun...!! I told her not to worry and that it always took several attempts. Surprise!! She was kind, considerate and got it on the first try!!! Filled 4 or 5 viles and I never even felt it!! Ive always been pleased with the Ridgewood office but this trip was so fantastic!
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Akshara Pathak
Great place. Good service. No crowd. No wait time. Kema ( the only person working ) was really good at taking care of me. I needed to go for my blood work and it went just fine. Good job ! Please visit this place if you live near by instead of Lab-corps anywhere. I have been to two Lab-corps near by and they both sucked. This is the best compared to any other place for blood work.
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Tracey Pregon
I have been going to the Quest location in Ridgewood, NJ for several years and always have a short wait time, am greeted by friendly employees and they always make my time there enjoyable. No one likes to give blood but some how they seem to put me at ease with their warm friendly and humorous personalities! Thank you!!!
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Kenneth Kim
Their service was amazing. People over there are so kind and helpful. I have been four different Quest locations state wide in NJ. They were always rude and unkind so I didnt expect this location either when I went there. However, I finally met human-beings, rather, angels, at this location. Thank you very much again.
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linda lynwander
True, nobody is extremely friendly but they are so very professional in what they do that I really dont care. Ive never had a problem with them finding my tiny rolling veins--they just go in there once, unlike others whove left me black and blue, and get the job done. Theyre quick and efficient.
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Mark Roytshteyn
Slowest service Ive ever encountered. Only one person working. Waited over an hour.
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Daniel Kahn
The best service. far superior to Ramsey