East Lohman Veterinary Clinic

1700 E Lohman Ave, Las Cruces, NM 88001, USA

Category:	Veterinarian
Address:	1700 E Lohman Ave, Las Cruces, NM 88001, USA
Phone:	+1 575-523-5654
Site:	eastlohmanveterinaryclinic.com
Rating:	4.5
Working:	8AM–12PM 8AM–12PM 8AM–12PM 8AM–12PM 8AM–12PM 8AM–12PM Closed

Location

Photos 13

Reviews 15

Matthew Saylors

In the past I might have given a better review, but I will never go there again. They scheduled us an appointment for 1:30. General sense would tell you to get to an appointment early, as being 10 minutes late could cause them to reschedule you and charge a fee. We had a new pet, and when I made the appointment I was told to come 15 minutes early for paperwork. Well, I got there 20 minutes early to find them closed for lunch until 1:30. What establishment in their right mind would schedule someone for the same time as they open, giving no time for getting there early? It wouldnt have been so bad if it werent so hot out, and I had brought my infant because my babysitter was out of town. But thats not why Im giving the bad review. The one star is because, as people came in, I kept asking if we could be let into the lobby to wait because it was air conditioned. I was told no. At 1:30 when I was finally let in, I asked why I wasnt allowed in the lobby. Its not like this is some corporate place, and I saw no harm in letting people sit inside while they got their stuff together. It wasnt like I was asking for SERVICE early, just an air conditioned waiting room for my baby and cat. This is where the one star comes in. She was exceptionally rude and talked to me like I was an idiot for even asking. I told her people come early to appointments so why would they do that? She replied that "obviously" you wouldnt do that if they were closed. She got sarcastic with me several times, when all I was after was an apology. I was fully intending to go ahead with my appointment despite being made to wait outside, but the moment the front desk lady got rude with me I cancelled on the spot and filed a complaint with the AAHA. Ill never do business with a place that treats their customers like theyre doing them a favor by taking their business. Thats not how this works. A little customer service goes a long way, but rudeness can go a long way in the other direction. I do not recommend East Lohman. There are plenty of other places with nicer staff.

C&T Enterprises

We have been going here for all of our pets for years. In the past i would have rated them five stars. We had an outstanding bill from putting a dog down, and had been making payments (they have kept his ashes hostage and charge redicoulous interest to your balance regardless of payments made, AND charge a fee when you make a payment!)... Our new addition was Ill, so we called and they told us to bring him in and set an appt. Got there, signed in, was brought to an exam room where a "visual inspection" was done. They told my wife, " it could be parvo, but we wont know without running tests. We will not do any physical exams or run any blood or stool work until we are paid in full." We had payment in hand for our pup, and a payment towards past balance- not good enough. After years and generations of animals, thousands upon thousands paid, we were quickly put on ice. I would not recommend east lohman to anyone with FAMILY pets, or anyone low income, as they will NOT work with you. Cant believe you guys would allow an animal to suffer, or die, over a couple hundred dollars. Turned out dog ate a rock with very toxic minerals, high in metals, and it wasnt passing smoothly.

Maxx Balgemann

High marks to Dr. Maury Brown at East Lohman Vet Clinic. My beloved Schnauzer suffers from liver disease and had a recent bought with black, tarry diarrhea. She is prone to these episodes and seeking Vet help usually brings little relief. However, Dr. Browns bedside manner and experience yielded an appropriate diagnosis with sufficient medications to alleviate all her symptoms. My Sasha is actually putting on some weight, although I dont think she cares much for the yogurt induced with live cultures! Thanks, Dr. Brown, for the awesome care.

A Private User

My rat had to get spayed for having blood in her urine; Dr. Cook took excellent care of her and ended up removing a rather large abscess which was causing the bleeding, as well as spaying her. Surgery on rats is usually risky, but my rat is living and is healthy now because of Dr. Cook doing an amazing job on such a risky procedure. I highly recommend East Lohman Vet for Dr. Cooks excellent care and know how of exotic pets.

Jaf Faj

The place was absolutely filthy and the staff ignored me when I came in (an hour later, I just left because that is ridiculous). Since then, all Ive been hearing about this place from others who have gone there is how they dont follow set procedures, threaten their patients, and how they still have an employee that has harassed the clients. If you have /any/ choice in the matter, do NOT go here.

Mike Narup

Used to go to Jornada but came here after my dog had a minor emergency on a Saturday. Only cost 50 compared to 100 at Jornada for similar service. Ended up scheduling both of my dogs for their rabies, distemper, and parvo shots and only cost 52 dollars per dog, 104 for both. The vet and the tech were both really friendly and helpful.

Jaime Alvarez

Merlinda and Dr Cook are amazing. Not crazy about having to pay extra for being a walk in but otherwise they are great. Theyve been carrying for our fur babies for over a decade.

Holly Raines-Baxter

They always get my fur babies in very quick and all the doctors are so nice. They do great work and prices are very reasonable.

Liz Martinez

Everyone is super nice love it my dog loves the nurses. Prices are kinda pricey but it so worth it!

Kelly Ahrendes

Its a great clinic, but also expensive. However, we have been clients there for over eleven years

Austin Gentry

Helpful staff and good prices. We have used them numerous times for same day appointments.

Yumesuki Frantum

Kind and helpful staff get to know you and your pet(s). Been coming here for years.

Jared Straumann

Great staff and wonderful service. The vet in charge knows her stuff.