Sterling Optical

Reviews 7

VI

Victoria Shelly

I went to get an eye exam and glasses.. It was busy and waited almost 2 hours because I didnt have an appointment.. But walkins are welcome! Hmmmmm...which means they take every appt before they take walkins...anyway I explained that I didnt want the same contacts as I had before because I didnt benefit from them...so they ordered my contacts and I went to pick them up...they ordered exactly what I had before...so the sales person asked the dr...who seemed like he was in a hurry to go, what should she order.. So he rattled off a prescription...they werent the correct powers....so he rattled off something else! Really??? How do you play with someones vision like that? If there was a problem, put your coat down and take care of it..instead he said I could come back the next day..which I live 45 minutes away! I have been going there for a long time and not liking the way I was treated! Dont think I will be going back after 30 plus years! Disappointed and disgusted!

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christina melendez

Did not have a pleasant experience at sterling optical. Customer service is not great and staff is so rude. I had an appointment and over heard staff talking about me and my issues I discussed with the doctor during the visit. At another visit a staff woman was helping me and while on the phone trying to work out my insurance, she was rude and belittling my situation to the person on the other end of the phone. Needless to say, I left the practice because of this. Frelich is a friendly and good doctor but other staff members... No way! Never going back. Stay away

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Juan Ortiz

Walk in and stood at counter for about six minutes. I could see the staff was busy but a, someone will be with you soon, would have been the right thing to do. Instead when the blonde finish on the phone she started helping the gentleman who came after me. I advised her that I was next she said ok and made no attend to help me. I walk out with my two daughters who there for glasses. Never going back.

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Adam Mohamed

Horrible!! Went to get contacts for the first time, the stuff seem clueless and the Dr. Didnt even help me in understanding how I supposed to use them, care for them, absolutely nothing. And when I asked, he spoke to the lady helping me with out addressing me even though I was standing right in front of him. So so so rude! Never again..

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muhammad qasim ali

One word, Perfect. Extremely professional and helpful staff, great service, got in and out in about half hour and on top of that no appointment is needed. But mostly it was down to Dr. Andy who is such a great person so thank you for making the whole process quick and hassle-free.

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Jessica Johnson

I had an exam and the doctor was extremely friendly. I loved the selection of frames they had to offer. The staff was so helpful! My new glasses are super cute and super comfortable!!

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mordisin yahoo

I had an eye exam done on Monday and ordered my glasses, and was told they would be in by Thursday or Friday. It is now Tuesday of the next week and my glasses are still not done.

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