Visionworks - Cary Towne Center

1105 Walnut St h0158, Cary, NC 27511, USA

Category:	Eye Care Center
Address:	1105 Walnut St h0158, Cary, NC 27511, USA
Phone:	+1 919-465-0354
Site:	visionworks.com
Rating:	2.8
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12–6PM

Location

Photos 3

Reviews 5

Angelique Colon

HORRIBLE SERVICE!! I never even received acknowledgement as a customer!! I came here on 12/4/16 (today) literally drove 30 minutes to get here in order to try and purchase a pair of glasses for my son and myself as well as contacts. As soon as I walked in, the female with blonde hair and glasses was immediately rude saying we will be with you when we can with an attitude. I hadnt even asked to be helped yet. If there was an option for a no star in would have opted for that! The male was a little nicer so I stuck around for another 30 minutes waiting. Finally, I asked him if it would be better if we came back in about 20 minutes and hopefully by then there wouldnt be as many people. So once again we return and the female doesnt even bother to speak. It was almost as if she was intentionally ignoring us. The male finally approaches us and I told him I had my insurance card, while Im getting it out my purse to give it to him he walks away and helps a brand new set of customers that just walk in eventhough he knew we had stuck around waiting for over an hour to just get service! As a health care provider myself I find it extremely unprofessional and rude to treat clients like this! Definitely will not be returning and definitely will let everyone else I know about this experience. Stay away!

Deidre Deane

Extremely unprofessional. I was not greeted as a customer and when I did ask about my appointment, the lady that answered me was walking away from me as she was telling me that the doctors office didnt open until 1. I had an appointment at 1 at which the doctor didnt arrive until 1:20pm. The desk clerks didnt open until 1:15pm due to them going out for lunch. Lastly, I was quoted $40 more than what I was told when I originally booked the appointment. High dissatisfied. Cancelled my appointment and WILL NOT be returning.

Charlene Keiser

Just a casual walk in looking to get glasses and the lady helped find glasses that fit me better than my current glasses. She was super helpful, patient, while i had to call my mom for the vision plan. I got my glasses the next day. Would recommend this place!

Becca LynFau

Awesome service, great team work among staff, Excellent hours and the speed process time to get my sonso new glasses was amazing, it only took 4 days!!

Rosana Alves Passos

I recommend! Very nice people, good prices, excellent doctor! My glasses got ready in 6 days, going to pick it up!