Triangle Family Eye Care

Reviews 4

JO

John B

Pros: Very Knowledgeable, Quality Oriented, Professional, and Fair Price; Cons: None. As a person who had to rely on prescription glasses (and contact lenes at one point) for more than 40 years, getting the right and comfortable eye glasswares always have been a critical part in my life. After I lost my recently prescribed glasses during a visit to a beach in S.C., I decided to try TFEC not far from my place in Cary this time looking for glasses that I can wear all day long without having much strain in my eyes or headache. During my visit, I noticed that Eleni and Dr. Prajapati at TFEC very knowledgeable in optics and how lens and eyes interact. It was also good to see that both of them were able to listen patiently. The number of frames displayed was small, but most of them were selectively chosen ones that, I think, most of us should not have a problem in finding the right frame that fits into each individuals need. A couple of days after I began wearing the new eye glasses from TFEC, I began having a strain in my left eye. Eleni adjusted the nose support pad which helped reduce the problem. The problem, however, didnt disappear and stayed on. A couple of weeks later, I shared my experience with Dr. Prajapati and he reevaluated everything, again patiently. The best part of my expereince at TFEC starts here. So, three of us, not two, began discussion what next step(s) should be. Dr. Prajapati was confident that it was not an issue of power/prescription, then Eleni continued trouble shootings and concluded that it was more likely lens curvature issue after she measured them. They ordered a new pair of lenses with modifed curvature on the left lens at their expenses. When I wore the corrected glasses, I instantly knew that the problem was gone. The way how both of them doing a trouble shooting definitely exceeded the average standards that I have seen/expected in many "best" places I have been in and out of state and other countries. As a professional who always pursue the highest quality and outcomes, I am very glad to have someone like Dr. Prajapati and Eleni in town. There are many who claim to be the best, but there are very few who are really qualified to be called that way. Both Eleni and Dr. Parjapati are, in my professional opinion, a few of those. Regarding price, it was reasonable, and Eleni was very thorough about the options I could choose for reducing the price before I made a decision. Eleni was also very knowledgeable about insurance policy and helped me save several hundred dollars that my wife and I didnt expect. Overall, my experience at TFEC was really great and I highly recomend this place to all in Triangle.

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BO

Bob Chow

This review is for the optical shop only, because thats the only service Ive used at Triangle Family Eye Care (Dr. Prajapati has been very friendly and helpful in working with the optician to ensure the lenses are right, I just havent had an eye exam here yet). A coworker told me that the optician, Eleni Karaganis Gomez, at Triangle Family Eye Care was very experienced and very good. Well, its true. The Triangle Family Eye Care optical shop provides the personally tailored and guided experience that my wife and I have been seeking. While Ive worn glasses for most of my life, I dont know the first thing about actually choosing a good set of frames. The optician, Eleni, was able to immediately assess our face shapes and prescriptions and recommend a dozen glasses for each of us to try out, at a wide range of price points and styles. Elenis experience was immediately apparent through the speed with which she assembled a great selection of frames. Ive had bad frames and good frames, and all the frames she selected were simply good fits for my face and prescription. When I go shopping for eye glasses, I want an optician who makes the visit efficient-- one who understands not only optics, but more importantly style choices. I get lost when I see walls and walls of frames. I dont have hours to browse for frames, and I cant see without my glasses anyways so I cant really tell what looks good or not. Elenis experience and sense of the customers style makes shopping for frames fast and productive. Dont let the small shop fool you, the selection of frames is excellent. Theyve assembled a great collection of diverse frames from a wide range of fashion designers. Other local optical shops Ive visited have had very poor selection of very generic-looking frames. If you want super-cheap frames, then this is not the place to go. But if you have trouble finding frames you like, or youve had cheap frames break and are now looking for better quality, then this is the place for you. If there are other customers you may have to wait a little as their staffing is thin right now, but experienced personalized care is well worth waiting for and so very hard to find these days.

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Nancy Wager

I can’t say enough about the quality of expert care and service I’ve received from both Dr. Prajapati and Eleni at Triangle Family Eye Care! They have all the latest technologies, equipment, and products in the office, which made my exams and follow-ups a breeze. And, they are both so nice and friendly. They provide a casual and welcome atmosphere. Dr. P not only educated me about my particular eye issues, but his expertise in solving my challenging vision needs was remarkable. He is a true professional in his optometry skills. He is up-to-date on the all the latest, especially in the area of contact lenses, where there seems to be new product all the time. And, I’ve never had a doctor actually make a personal call to ask how I am doing, which impressed me even more. But, that’s just how they do things! The optician, Eleni, is a delight with her knowledge of eyewear; and she provided me with several options to suit both my needs and lifestyle. They have quite a selection frames and glasses; there’s a lot of variety from which to choose. I now not only have contact lenses that are comfortable (am wearing dailies, which are great), and glasses that are both fashionable and of good quality. I highly recommend Triangle Family Eye Care and hope this review is helpful to others!

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GR

Greg Kearnan

Tonight, my wife was working in the garage when she got something in her eye. It was very painful and, after unsuccessfully trying to rinse it out with water, I did a web search for eye doctors that offer emergency after hours service. I found Triangle Eye Care and called the number. I listened to the after-hours message, selected the after hours service prompt and I was connected directly to Dr. Prajapati. As I described that she was experiencing sharp pain, he suggested that we meet at his office. It took us 10 minutes to get there and Dr. Prajapati was already waiting for us. We have never met and we are not one of his regular patients but he took my wife in immediately. After numbing her eye, he was able to locate a small metal shard that was literally buried in her eye. Within minutes, he was able to remove it. And, although it was late and night and the DUKE / CAROLINA game was coming up, he took the time to show my wife the images and provide clear instruction on how to take care of the eye for the next couple of days. We HIGHLY recommend Dr. Prajapati. We are very grateful to have found him.

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