Brentwood Animal Hospital

Reviews 5

A

A Private User

I give Brentwood Animal Hospital, or rather, the Doctor, 0 stars. The ONLY reason it has one star, is because you must click on a star, in order to post your comment! Otherwise, he would get no stars. Please be advised, this vet may come across fine, but he has neither the personality, nor the confidence, to be a good vet! This man never talks to the pets. He simply examines them, as if they are a stuffed toy. Furthermore, should you choose to take your dog to another vet for a 2nd opinion - which is not only a good idea, but encouraged, by many vets - except him - and your pet is a current patient with him, he will remove himself from being your vet. This man gets very threatened by other vets. Everything I have put in this review, every single word, is absolutely the truth. I am speaking from experience. I was floored beyond belief, when, after Id been taking my pets there for the better of 8 years, that this man - Im sorry, I really cant call him a vet in good conscience - told me to just take the dog back to the other vet and let them care for him. Keep in mind, please, that I had, in fact, taken my dog to another vet, for a 2nd opinion, when it was clear this man was unable or at the very least, unwilling to help me. This is the cheapest hospital in Raleigh, money wise. Absolutely the cheapest. But, if you want quality care and someone who will actually talk to you pet, as well as someone who will NOT get offended or threatened, when you take your dog or pet to another vet for a 2nd opinion, then please do not go here. When I took my dog there for a cough he had had for a good while and no medication touched it, I took him back, yet again, for another check for his cough. Upon leaving, I mentioned to the man, Did you check for what might be continuing to cause the cough? And his words to me, exactly (and I do quote this), were: He didnt cough while he was here. My husband was in the room and heard this. This man actually denied he ever said this! Furthermore, he stated to me that he writes everything down that he says. Well, he mustve forgotten that day! My husband was in the room and we both heard it. Please do not use this vet - please take my word for it: Sure, youll save a lot of money, thats true. Youll also be dealing with a vet that gets very irritated and threatened, should you take your dog to another vet, for a 2nd opinion. This man also has the personality of a rock. No wonder they are so inexpensive.

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Chris Nichols

Weve used Brentwood Animal Hospital for over 9 years and have always appreciated the great service we get for our animals there. Dr. N is an excellent vet and hell give you the straight scoop on your pets and not try to "up sell" you products and services your pets do not need. Weve lost three pets (two to old age and one puppy to a pre-existing disease) during this time frame and Brentwood was great to deal with for all the issues including the decision of when to take a dog out of suffering. Ive read the one bad opinion posted here and while it is possible that any great place can have a bad day, Ive never experienced anything like that at Brentwood. I also never really expect my Vet to "talk" to my pets. I do expect my vet to talk with me in order to take a complete history in order to better treat the animal. Dr. N and his staff always take all the time required to hear all of the issues surrounding my pets health and to offer options when they are available. This is a "doctors office" and not a spa treatment for pets. They dont sell doggie costumes and have massage treatments. There are other options in Raleigh if you want that. Brentwood is about quality medical care for non-humans. On that, they deliver in spades. The prices are excellent and if you dont love Shelly, the receptionist, youre just an unhappy person. :)

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Liz Gray

Ive been a patient at Brentwood Animal hospital for over 25 years. Dr. Neuschwander and his staff are some of the most compassionate people Ive had the privilege of knowing over the years. We have been though everything with spaying/neutering our pets, to treating injuries, to dealing with diabetes and other chronic/acute diseases, but most of all keeping them in a state of optimal health for their age and condition. Dr. N has also been with us at the very end of life, when sometimes our beloved furry friends are suffering and we have had to say good-bye. They even send caring sympathy cards signed by the staff. If and when that hard day comes, its essential to have someone that really cares. The BAH staff is also amazing. Shelly is always so kind on the phone and in person. The vet techs have always been professional and friendly. Dr. N is extremely competent and professional when assessing our pets, but he also always smiles and asks about our human family too. The prices are very fair. And the fill-in vet Dr. H--she is also very kind and thorough. I have never had any desire to go anywhere else. Our pets and our family have been blessed by the excellent care at Team BAH!!

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Patrick McCaully

This is the worst vet Ive ever been to. Heres our story: It looked like our cat was bleeding everytime she walked on something white. So we took her to the Brentwood Animal Hospital. After describing the problem to the vet, he suggested we put her under and they scope out her esophagus. Turned out everything looked fine, and to the tune of $80 we were told to keep an eye on things and let them know if something else turned up. In the coming days we saw the "bleeding" continue, and we took her back in. This time we showed him pictures and gave further description of what was going on. Another $40 later, another diagnosis of everything is fine and let us know if something goes wrong. Two weeks later, "bleeding" is still sporadic, and so I decide to google. I type in "cat bleeding at sink." What comes up? First result: she has fleas. FLEAS. This vet could not diagnose the most common problem with pets. So now I have a flea problem in my house thats gone on unchecked for more than three weeks due to this vets inability to diagnose. Weve called them, and they refuse to refund any of our payments. Whats worse, they wouldnt apologize. Worst vet ever.

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Parker Lang

Brentwood Animal hospital rocks. Me, my sister, and my parents all use Brentwood. Finally, a practical vet that does not charge you an arm and a leg for quality care and service. Finally a vet that only charges something like $35.00 if you are overreacting to a small concern of your pet that is like a family member. Finally a vet that works with your work schedule. You can drop your pet off in the morning and pick the stinker up after work without any extra fees. Finally, a vet that provides options to handling your pet instead of sending you out with the most expensive or newest medication they carry. Finally, a person like Shelly that works the front desk and goes out of her way to handle all your needs and actually remembers you and your pet. If you are freaking out about your pets health and they are booked she even tries to work you in. The review below from six years ago disgusts me. What are you looking for? A vet that sugar coats everything? A vet that you meet for coffee to discuss your pets health? Get real. Dr. N is blunt and to the point, I appreciate that when my dog is in his care. Blue and I send our thanks to your establishment and staff.

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