Results Physiotherapy Raleigh, NC-North

Reviews 3

EV

Evan Riley

Only had one visit so Im not sure the level of care, but if it is as bad as their listening skills I wouldnt put much confidence in them. I call my insurance company before visits to make sure that I am covered and did so with results therapy. I was told I would have to pay significantly more then the insurance said I would and said it didnt sound right. Mistakes happen and thats fine so I went in for my visit and figured Id just work it out later. I call the insurance again and they confirm that it should only be a fraction of what they wanted for the first visit. I call them and tell them to put my appointments on hold until it gets worked out, and that Id be back soon. This is where the one star comes from. I get multiple calls that day all telling me that I am incorrect and that I will have to pay and that I will only pay more because of it.Had a good 15 minute call with my therapist talking to me like Im an idiot and every time I repeated what the insurance said they would tell me about a "payment plan." They made me feel like a cheap skate when all I wanted was for them check with my insurance. Instead of just calling my insurance in the first place I had three separate conversations explaining that they were billing me wrong and had to listen to their speech about the payment plan. If they just listened to me the first time and just double checked for me I would probably still be going but they spent their time and energy telling me I was wrong while being incredibly pushy and condescending. I would have even understood if it was someone from the billing dept. but this was a physical therapist talking to me like that. I felt like I was in the twilight zone. I really dont care how good they are, Im not touching this place. Should not be in the health care profession if someone has to argue with you multiple times before you listen to them. This is the second bad review Ive given my whole life to just highlight how poor this experience was.

AM

Amy

I had sciatica for 5 months. After the first month of intense pain, the intensity of the pain subsided a bit, but the remaining 4 months showed no improvement. I couldn’t stand for more than about 15 minutes without a terrible ache in my lower back. I had trouble going upstairs. I couldn’t stand on one leg. I was afraid to ride a bike. I hurt unless I was sitting. I kept thinking it’d heal. It never did, until I went to RESULTS PHYSIOTHERAPY. At my first session, Cain (my physical therapist) took 40 minutes to diagnose me, asking me 100 questions, having me move 100 different ways until he saw what was going on with me. He slowly built flexibility and strength in the affected muscles, and within several weeks, I was vastly improved. I could actually stand for an hour without pain! Today I had my last session with Cain, and I am back to normal. I would highly recommend RESULTS PHYSIOTHERAPY.

CH

Chris Hooks

I went to Results Physiotherapy for a chronic issue with cricks in my neck. In fact, the day I went I could barely move my head either way. After one hour I was 50% better. After a few weeks, I am 90% better. They treat the issue so much differently than a chiropractor, or a regular physical therapist. I highly recommend this to anyone that has any type of pain. They will build you back up better than before, I can promise you that.