Mercy Medical Center

Reviews 3

CH

Chessia Trick

This hospital is the worst one I have even been to. They treated me like a drug addict when I came in going through physical withdraw from Klonopin (Which I was LEGALLY prescribed and NEVER abused because Im not an idiot). The ER doctor treated me and my parents like hell until my tox screen came back clean, and then suddenly he was all friendly and in a cold sweat because he realized he was wrong. I had blue hair and piercings at the time, so I cant help but feel that they labeled me based on that (and I dont say that often.) My father, the most laid back person on the planet, was shaking with anger and was about a thread away from screaming at the ER doctor. The next day when I woke up, I heard nurses hassling a patient down the hall who was trying really hard to not throw up CAT scan fluid, saying "Cmon you gotta keep it down, its not that hard. Quit throwing up." Thats totally something you can help right? Because of my withdraw from the Klonopin, I was moved to their psychiatric floor, where the nurses were just as judgmental. I remember a nurse trying to give me a pill that I had no idea about from the hospital psychiatrist, and when she told me it was a benzo like Klonopin and I refused it, she called me a drug addict...? Because that makes sense right? Then she proceeded to tell me that she took it as well, and when I responded with "So that makes you an addict too right?", lets just say it didnt make anything easier on me. I was lucky and got the hospital psychiatrist that wasnt insane. The other one seemed to give his patients really high doses of heavy level psych meds which would make them border line catatonic or made them hallucinate. At first I thought that these patients were just bad off, but over the course of my stay, I realized that most of those patients were just too trusting of a doctor with a warm smile. The food was always cold because the psyche floor was always last in line for delivery, and when the patients complained, we were written off as "Having issues." I saw nurses high five when troubling patients left the facility and talk crap about them as though they were in high school. This is also a religious hospital, so they wont give you any birth control pills. In fact, I got nasty looks whenever I took mine. Im not an atheist either. There is a saying in Canton, that Mercy is right across the street from a cemetery because its easier for them to carry corpses over after theyre done not saving them. While this isnt true, it sure seemed fitting. If I ever get shot or go through another medication switch, Ill suck it up and drive my way to Akron General or Cleveland, thats how much I hate this hospital. And when I went to OSU two years later because of a bad medication adjustment, they often said "Mercy Medical is terrible. We have to deal with a lot of patients who were in there first and they all tell us the same thing." Stay away from this hospital. Not because its religious, but because they genuinely treat their psych patients like hell. I wish I could give it no stars at all, but Google wont let me. If you have a mental disorder, AVOID THIS PLACE.

JA

James Forsythe

Two weeks ago I went to Mercy around 2am for some back pain. I was in so much pain my room mate had to drive me (it was actually the worst pain Ive ever been in). Once we arrived my room mate helped me get a wheelchair, not a staff member, and I should mention I work for a hospital managing standardized workflows, so I have a lot of knowledge on how these things work. The desk attendant did notice I was in agenizing pain and she did what she was supposed to, she took my main info and sent me to triage to get the ball rolling and a RN would get my info once the pain was under control. Being in such unbearable pain I couldnt stay still and the male doing my triage asked me to stay still or he couldnt help me. I told him this was the worst pain of my life and he followed that comment with "so how much have you had to drink tonight?". I was ready to kick his ass because he assumed I had been drinking, when in reality I had been in pain for 6 hours and didnt drink any alcohol. I wish I got his name because I still have some words Id like to share with him. I was then wheeled to my room where an RN came in and got the rest of my info (still in pain). Another nurse came in and asked me what the deal was, I explained, and she said a doctor would be in shortly. An hour later a doctor came in, told me they would give me a shot and that would be it. I told him my appendix ruptured months back and I had surgery and this pain is ten times worse and I asked for more pain killers because I couldnt handle the pain any longer. I knew what pain killers they gave me for my appendix so I knew what this doctor was giving me wasnt enough, I was ready to pass out due to pain. All in all they didnt look or touch my back, they gave me pain killers for that time and sent me on my way with a prescription of strong Aleve (Naproxen). The next day I went to a different hospital as my pain was just as bad the day before (the drugs they gave me wore off). Ill be fighting any charges billed to me by Mercy for the fact that they did not treat me properly and they didnt even attempt to find out the source of my pain. (if they did I wouldnt have went to the hospital a second time). I guess you have to have a bullet wound for the RNs and doctors to actually think you are in serious pain, I wont be paying Mercy one cent.

KE

Kevin Weese

The treatment by the nurses at this facility was so overwhelmingly bad, I wouldnt trust them with my dog! They are rude, inattentive and just plain lazy. They dont answer call lights, ignore repeated calls and take on average 30-45 minutes to respond. Pitiful! My girlfriend was left in her room for 40 minutes after being transferred from surgery, with none of her devices attached. No oxygen, no antibiotics, nothing. After several tries to get someone to fix the problem, a man answered via intercom. He asked what we needed and then hung up. 20 minutes later, I went to the nurses desk and asked them why there was no response. My exact words were, "What does a person need to do around here to get a nurse?!" After that, they were no better with their care. In fact, it got worse. One of the nurses was performing a procedure on my loved one early the next morning while I was out of the room. I returned while she was still in the middle of her task. She told me to "Get out! Go take a walk. Youre not wanted here." I can understand her wanting to respect the privacy of my loved one, and all that needed to be said was that she needed a few minutes. The PA left my loved one unattended on the toilet the first time she was out of bed after the surgery. 20 minutes later, I received a call from her crying because they wouldnt answer the call light. There is much more to my story, too much to write in fact. But the moral is, STAY AWAY!