Category: | Optometrist |
Address: | 877 NE 25th Ave, Hillsboro, OR 97124, USA |
Phone: | +1 503-648-5236 |
Site: | thayeroptical.com |
Rating: | 4.1 |
Working: | 9AM–6PM 9AM–6PM 9AM–5PM 9AM–6PM 9AM–6PM 9AM–4PM Closed |
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Joseph Maglalang
I ordered tri focal progressive lens on a safety glasses frame restricting them to be 100% fog proof I even ask him if (ar) anti reflective coating will help with additional 150.00 dollars plus on the top of the 600 plus basic pay that they require my insurance to pay but my portion is like less than 300.00 dollars came out of my pocket,now this is the dilema, After two weeks that I am using this pair of glasses unbelievably fogs a lot on my work I thought after I spend that big of amount in my dollar plus my insurance portion I should be ok with my description of kind of glasses i need, But i was wrong inspite i trusted him becouse he was bragging that he is 45 years in business, How come he changed place or location after 45 years his old location now is near by Hillsboro Police Station maybe a lot of complains from the migrants area,anyway so he try to sell anti fog lens cleaner that does not damaged Anti Reflective coating,I paid another 8.00 for it, When it comes to work Its getting worse once i used it it starts to stick on my glasses and it never come out,That was my first complain to him before I sign with him and asking a chemical to cleanse out that chemical technically he said replace the glasses again,But he dont want to give me a credit for it or refund any amount then i read on the internet and was able to read the fine prints in the bottle those anti fog cleaners are being used to remove Anti Reflective coatings on your glasses to see better so i open that to him and he got a escape goat say the only thing that i can help is to send it back to the lab and remove the AR but still no refund or compensation and that is only once they said and that;s it,the the receptionist there commented also that they fixed the problem but they never ever refund,THE PROBLEM IS NOT FIXED YOU GOT CAUGHT STEALING,DO YOU KNOW HOW TO FIXED THE PROBLEM OR YOU JUST DONT CARE,THE VERY FIRST TIME I FIT THAT GLASSES I COMPLAIN ALREADY THAT THE HEIGHT OF MY MONITOR SCREEN AT WORK IS HIGH BUT SINCE YOU ARE TIRED OF ANSWERING MY QUESTION YOU GOT MAD AT ME AND IGNORE ME,I COULD HAVE RETURNED THAT GLASSES BY THEN MAYBE YOU RETURNED MY MONEY BECAUSE YOU ARE SO UNPLEASANT PLUS FIVE OF YOUR UNPLEASANT JOKES TO ME AND THE TIME SPENT TO YOU GOING BACK AND FORT TO YOUR DISHONEST STORE ONE TIME I AM CALLING TO VERIFY IF MY GLASSES WENT BACK ALREADY BUT NOBODY ANSWER CAUSE THEY HAVE CALLER ID THAT THEY CAN SEE MY NAME THEN I DECIDED TO DRIVE UP THERE TO VERIFY BUT PROBABLY WHEN THEY SAW ME DRIVING THEY CLOSED THE DOOR FOR NO REASON NOT EVEN LUNCH AT 2:30 PM,i HAVE BEEN BACK AND FORT PROBABLY 15 TIMES MY HOUSE IS LIKE 8 MILES ONE WAY WHAT A WASTE OF GAS,BUT THANKS TO MY HONDA FIT ELECTRIC MAYBE 10 TIMES I USED IT,I ALMOST TOLD HIM THANK YOU FOR WASTING MY TIME AND MY MONEY AND HE TOLD ME WHEN I RETURN MY GLASSES TO REMOVE THE AR HE TOLD ME TO FACE THE WORLD I FELT LIKE A MINORITY TELLING ME YOU STILL HAVE TO LEARN ABOUT BUSINESS WHAT A PREJUDICE HA WITH MY AGE I HAVE BEEN TO A LOT OF OPTICAL SHOP AND THE QUALITY IS WHAT I AM SEEKING FOR BUT I FELL INTO HANDS OF CROOK,ALL THE BUSINESSES THAT I REPORTED TO THE BBB FIRST BBB DONT SIDE ON ME BUT UNFORTUNATELY THEY ARE ALL CLOSED NOW FOR GOOD MANY PEOPLE COMPLAINS DONT BE A VICTIM ,NO DEFINITELY I WONT RECOMMEND THIS TO MY FRIENDS, I THINK I WONT STOP FIGHTING THIS PEOPLE TILL THEY CLOSED AND AS LONG AS I LIVE,SORRY THAYER WE BOTH LOOSE OUR MUTUAL TRUST AND RESPECT TO EACH OTHER.
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Galen Hinely
Ive been visiting Pamela for roughly 5+ years, and ive never been let down by the treatment i receive. She always asks about how im doing, and takes a real interest in her patients. I have very sensitive eyes, and generally struggle with drops, or anything near my eyes, She has always done an incredible job working with this and i could not recommend someone more for your eye care. Even my mother who can be quite the handful not only enjoyed her experience, but had the first successful pair of glasses in her entire life.
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Krista Davis
I work in the eyecare industry and I have my choice of several doctors to see but I choose Dr. Pamela and her office. The staff is caring and helpful. The frames and lenses are reasonably priced for the area. The repair business inside the optical is affordable and dependable for repairs. I recommend this clinic to all of my friends and family.
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Mountain Mama
We have been gong to Thayer for many years now. They are truly amazing. They take the time with my children to properly assess their needs. They are informative and resourceful. Prices are amazing. Regina at the front desk is so efficient. She takes good care of us.
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Ethan H
Best frames in town. Love my Raybans. The two year warranty on high quality glasses kills the costco bargain glasses. I just had a pair with scratched lenses and after a year I turned them in with no questions asked. I highly recommend this company to everyone.
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Lisa Bradfield
Mr Thayer repaired an expensive frame for me. He welded the delicate nose pieces back onto the frame. Hard to find someone locally who does this kind of repair and doesnt ruin the frame. I Highly recommend this optical business for frame repair.
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Brendan Williamson
The Optometrist was absolutely wonderful. It was such a wonderful experience. I would recommend this business to anybody looking to have their eyes checked. Budget friendly glasses as well.
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Grey Wolf
NOT open on Saturday! By APPOINTMENT only!