Allentown-Bethlehem Pediatric Dental Associates

Reviews 18

WO

work out

This is a place for children ? They have the unfriendliest receptionists and staff I have ever seen in the many states Ive lived in. You walk in with your scared of dentists child and the people at the reception window dont even greet you nor acknowledge your child, they act like DMV workers with a long face, the personality of a stop sign and they talk to you in a very cold manner, not what youd expect from a Pediatric Dentist Office thats dealing with kids. I was sitting waiting to be called in and a Father walked in with his little boy, the receptionists didnt greet while he was standing there, she asked "your name ?" in this nasty tone and the man didnt hear so he said excuse me ? and the receptionist snapped back with a worse attitude she already had and almost yelling she said "your name ?" like she was bothered by him. And this is just the reception, when they get you in and the Dentist shows up all winded trying to catch his breath, rushing (cause hes running from one patient to another) and now he takes care of your precious child in a rush and it shows clearly, more like a production sweat shop, no love or care whatsoever for the poor children that are terrified of dental work. Ive been treated better at the mechanic. They do everything in a hurry and again you ask them anything about your child cause they look at you like " Whats your problem ? Im God so roll over and play dead " Im stressed the whole time Im in that office ...... When you walk out the staff at the counter looklike they dont want to be spoken to, totally ignoring your child or you, never directing a word to the child to make them feel comfortable or even cracking a smile to anyone. I dont know who trained these people or whos running this place but the staff seems to be so morbid, miserable and lack human spirit. I have been to other offices in other States I lived previously and the staff is always Disney Friendly and animated with the kids and the Dentists are sweethearts, the way they should be cause you are dealing with children. Horrible place I dont recommend it to anyone. And to the staff all I can say is "Quit your job if you are that miserable". and go back to the PA farm you came from where social skills arent needed when you are milking a cow. BTW all the positive reviews here about this horrible place are obviously their staff posting fake reviews, you can tell cause all the fake positive reviews look the same with almost the same amount of words.

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Mark D

I hate to leave negative posts for businesses, but I really dislike bringing my children here. I also dont think all the employees are bad. There are some diamonds in the rough, but thank God my wife primarily deals with them. Granted my children are not ideal dental patients (6 and under), but this is a pediatric dentistry. You would think theyd have some experience with children that arent necessarily fans of having their teeth worked on. I cant imagine I have the only children that cry and wiggle around. They just seem annoyed with my children if they dont lay there like a board and do exactly as told. Very little effort is made to comfort them or attempt to make the experience more pleasurable for a child. As adult, Im generally talked AT" when dealing with them. The blonde at the front desk is always just a ray of sunshine (haha), but generally everyone at the desk makes me feel unwelcome. Reminder calls sounds like a threat. If it happened only once Id let it slide, but I have yet to leave there without feeling like I survived rather than its such a great place.

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Tracey Reilly

For being a "pediatric" office they are not very friendly and as a new patient I was very underwhelmed with how we were treated. The office staff is not very warm and friendly at all. We were rushed through the office visit. I couldnt even tell you the name of the dentist we saw, I had to look up her picture when we got home it was that impersonal. The nice part about the visit was both of my children were seen at the same time in the same room but one was done a little before the other so when the dentist wanted to talk with my about Child 1, and child 2 was nervous in the chair, not wanting me to leave his side, they seemed annoyed. They talked about my son and his anxiety among each other like I wasnt in the room. I prefer a pediatric dentist at this age but not sure I will stick with this office.

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Cristy Crews

i have been goin to this place for alittle over 5 years they are great with my kids, when they stopped taking there insurance i had to take me kids some are else for a little while and my kids hated that dentist and as did i so i switch my insurance to what bethlehem peds, take just so i could go go back to them my kids love them

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Rae Lynn

This was our first visit here and they were wonderful! My daughter had a loose baby tooth that wasnt coming out on its own and needed a little help. Dr. Matt and Amanda, the hygenist, were both amazing! She was not the most cooperative of patients and I cannot praise Dr. Matt enough for his patience!

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Christine Mezcla

I had a wonderful experience here. The staff showed my daughter there was nothing to fear about the dentist! My child was very apprehensive from a previous dental experience. We will continue to go to Bethlehem!

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A Private User

Dentist is great for children... both my children feel very comfortable here.. very upfront with cost and procedure and very efficient would recommend to all with kids!!!

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Casey Smith

UMD | Allentown-Bethlehem Pediatric Dental Associates provided fast, courteous and friendly services which was extremely helpful when dealing with a pediatric dentist.

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Marie Walton

Very happy with the dentist and staff every time! The kids dont mind getting their teeth cleaned, the office staff make the environment very comfortable.

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Jared Cosco

My kids get good dental care here. They do a nice job working with our insurance and making sure that I understand whats going on with their teeth.

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Paul Wittman

The entire staff was very welcoming. The energy was very nice for being at the dentist. I would highly recommend Allentown- Bethlehem Dental.

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Sonny Core

We bring all our children here and each one loves it! Everyone has a great experience. It is comforting knowing our kids are in good hands.

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Alex Sloane

Our last experience was great. Everyone was friendly towards my child and I, and the exam itself was quick and pain free. Thank you!

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Mel Richter

Dr. Matt is wonderful with our daughter. Hes an expert in what he does and his services mean so much to us. We had a great visit.

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Preston Cook

The staff here are very nice people and the environment was very comfortable for my children. Overall great dental experience.

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David Crespo

this is the worse dentist office ever. The scheduling is a nightmare and the clerks are rude with an I dont care attitude.

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Carley Thomas

I love working with Allentown-Bethlehem they were really great to my daughter and would highly recommend them to friends.

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Dave Berman

Weve visited a few times now with the kids and have had excellent service. The staff is quite caring and relates well.

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