Category: | Cosmetic Dentist |
Address: | 1000 E Walnut St, Perkasie, PA 18944, USA |
Phone: | +1 215-453-5212 |
Site: | silverdaledentistry.com |
Rating: | 4.1 |
Working: | 9AM–5PM 11AM–8PM 3–9PM 9AM–4PM 8AM–1PM 8AM–1PM Closed |
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Charles Birk
Avoid this dentist if at all possible. I made the mistake of going to Mr. Kratchman before my dental insurance ran out and he informed me that I needed two crowns. He "prepared" the teeth for the crowns and also talked to me about Vivera retainers. I called 3 times after I had the temporary crowns put on because I had tooth sensitivity in my upper left molar. Rather than perform a root canal on the tooth that I complained about, he gave me Sensodyne toothpaste. When it was time to get the permanent crown on, I left work to go to the dentist only to wait an hour and a half only to be told that he forgot about our appointment. Its funny because this office charges if you forget your appointment... He never even apologized for this at my next appointment. Finally, when I got the permanent crowns put on, one of the crowns (upper left molar) was CLEARLY too big for the tooth in terms of length. Instead of sending the crown back to the lab and getting the size corrected, the dentist insisted on forcing the crown onto the tooth so much so that it chipped some of the prepared tooth. I did not know this at the time but found out recently when I had to have this tooth redone! I complained about the crown being too long and too large for that area of my mouth and that it didnt feel right and his remedy was to grind down A LARGE portion of a perfectly good molar on the lower left portion of my mouth. My bite was still off which resulted in him grinding down some of the crown (CLEAR SIGN THAT THE CROWN IS TOO BIG). After this was all said and done I mentioned that I didnt want to proceed with the Vivera retainers because I feel like the crown doesnt fit properly and this guy convinced me that i would just need to get used to the way the crown feels in my mouth and that I should get these retainers since I had braces before. I went back and forth on this several times with this dentist (salesman) before just giving in to getting the retainers. Fast forward about 8 months.. I had pain so bad in this upper molar that I had to take off work, contact another dentist in the area that referred me to an Endodontist, and get a root canal. Before the root canal, the new dentist did an x-ray and showed me where the crown did not properly fit over the prepared tooth. I had the tooth re-prepared and the crown redone after the root canal and my bite is back to normal as well as no pain. Cost me $2300 total to fix what Mr. Kratchman did. The best part about all of this? My Vivera retainers no longer fit because my bite is back to normal! $1000 down the drain, thanks Doc! All this "dentist" cares about is money, money, money. Two. Thumbs. Down.
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KB Wright
The hygienist was incredible, she explained everything so well, she was very patient, and I was never uncomfortable. Probably the best hygienist experience I have ever had. I was there for well over 2 hours, had to wait for over an hour just to see the dentist (Dr.Kratchman?) who was hurried and told me my teeth needed Invisalign even though I already went through braces, told him I have my own orthodontist. He said, "Oh...youre happy with how they look?" I was insulted. He insinuated my medical history was not accurate and I was making up my genetic disease to get out of Novocain injections. Ive never had any cavities before and he said I had fillings that needed to be touched up. What fillings? Ive never had anything done except wisdom teeth removed. Hes all about money - cares nothing for the patient. The only reason I will be returning is because I loved my hygienist but will be going with the other dentist.
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Helen Nguyen
Although the schedule takes long (that means Silverdale Dentistry have a lot of customers so theyre all booked up), my appointment is always on time (dont have to wait long). The location is convenient, safe and the office is really clean, quiet, organized and relaxed. The staffs are very nice, friendly, helpful, experient and they do the good jobs. I appreciate the idea for sample bags after every visit so people can try the new products with coupon inside to see if it works before they decide to buy them . And I like the same technician (Lisa) is with me every time Im there, she comforts and give me advice how to take care my teeth properly. Since the appointment a couple months away, Silverdale Dentistry always sends me email for reminding shortly before my visit, and on my birthday every year, they sends me nicely greetings email, too.
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Colin Donovan
Im a regular patient at Silverdale Dentistry since my teeth have been in poor shape recently. Ive had a very poor and anxiety-causing experience at a different dentist office and looked for another one. I was suggested this one by my parents, who are also patients there. Dr. Guenthner is very friendly and tells me what I should experience before it happens. I highly suggest it.
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donna bivi
Great experience at Silverdale Dentistry. The staff is very friendly and helpful and Dr. Kratchman is very thorough and listens to my requests. I love the fact that he is a perfectionist and takes the extra time make things "just right!" Highly recommended!
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Jamie Seig
Love Silverdale! They have the best staff. Everyone is always professional and very nice. Also, you never wait long to be seen, often times if I show up early they take me back early.
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A Private User
I always have a good experience at Silverdale Dentistry. The staff is friendly, efficient and knowledgeable.
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Amber Bauer
Silverdale Dentistry is awesome. Everyone is always very nice and knows there stuff!