Category: | Dentist |
Address: | 3048 Butler Pike, Conshohocken, PA 19428, USA |
Phone: | +1 610-825-2327 |
Site: | esthersmithdds.net |
Rating: | 2.5 |
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A Private User
My Experience with Dr. Smith and her dental hygenist was absolutely horrible. I went to get my bi-annual cleaning and the hygenist obviously did not know what to do. She scratched majority of the gums in my mouth and I was swollen for 2 weeks. She attempted to take bite-wing x-rays and used a bite-wing 2x bigger than my mouth. I gagged and told her it would not fit properly. She continued to try to shove it in my mouth and left scratches all throughout my mouth. When I had complained to Dr. Smith, all she could care about was if I was referred to her by one of her previous patients. Talk about uncaring and unprofessional. I did not appreciate hearing the staff make rude comments about the fact that my mouth was too small for the only bite-wing they had available. I switched dentists, and my current one told me that they make bite-wings in a variety of sizes to fit properly. I will never go back here ever again!!!!!
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A Private User
If you have a good experience here you must be used to torture. I absolutely HATE this place and I went a few different times to try it since it was close to where I worked at the time. I saw Smith directly once and that was the worst mistake I ever made. I was left to sit in a chair with my mouth propped open for nearly 30 minutes while she talked about a bunch of random unrelated bull*ht with the hygenists. When I was there prior I had a bad experience with three different hygenists. I was let down and tortured and I can say 100% that based on this office I lost my faith in dentists. Sorry to you all.... but it is the truth. Sad Sad Sad and needs much kinder, more loving approach to people.
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A Private User
It has been several years since I had gone to the dentist, mostly out of fear....but when I had a horrible toothache I called Butler Pike Family dentistry. They could see me immediatly even though I was never a patient there. Everyone is so nice and Dr. Smith made me feel so relaxed, she is awesome.