Quest Diagnostics Robinson PSC

5484 Campbells Run Rd, Pittsburgh, PA 15205, USA

Category:	Medical Laboratory
Address:	5484 Campbells Run Rd, Pittsburgh, PA 15205, USA
Phone:	+1 412-787-1035
Site:	secure.questdiagnostics.com
Rating:	3.3
Working:	7AM–3PM 7AM–3PM 7AM–3PM 7AM–3PM 7AM–3PM Closed Closed

Location

Photos 9

Reviews 7

Sara Meredith

This lab is a joke. Although getting in to get blood work drawn is quick and efficient, their customer service and communication with doctors offices is horrible. Ive had labs drawn here twice and both times it has taken almost 2 weeks to get the results to the doctors. I gave them a pass on the first time, as they didnt have the correct fax number for my doctor. The second time, however, I confirmed that they had the correct fax number and explained the mishap on the previous blood draw. Well, my doctor still does not have my blood results and I had to personally email my results from MyQuest (which I applaud them for that service, at least). Their call center is absolutely impossible. Youre on hold for 20-30 minutes each time you call and Im not even sure if you are speaking with someone that actually works in the office; I think its a national call center... Just an awful experience. I wont be going to this lab or probably any other Quest Diagnostic labs anymore.

Margaret Spence

To all the people complaining about quest not answering the phone. Heres a tip they cannot take a needle out of an arm to answer the phone. Call the main office If youre trying to make an appt there is a special # for that or schedule on line

Ken Nolfi

Having blood drawn is actually a pleasant experience here. The staff is kind, professional, expedient, knowledgeable, competent and very friendly.

First Last

I called Exam One and Quest for an appointment for the last few days, and not getting a response?

Justin Amrhein

Mother went and it was fast, they were kind, and it was clean.

Bob Tsanev

No answer on this phone line....

Angie Arndt

Fast, clean, and kind