Category: | Optometrist |
Address: | 410 Linfield Trappe Rd #130, Royersford, PA 19468, USA |
Phone: | +1 610-495-7050 |
Site: | brandywinevisionassociates.com |
Rating: | 3.6 |
Working: | 10AM–8PM 10AM–5:30PM 10AM–5:30PM 10AM–5:30PM 10AM–2PM Closed Closed |
PA
Pat
Not even sure where to start with my horrible experience! Received my new glasses in a timely manner but with the wrong color frames. It is now 2 1/2 months later, still no frames and their follow up is completely horrible. Rarely answer phones during business hours, have left multiple messages over weeks with no return call, few times I have spoken to someone was told she could not help and would pass message along. I was finally told they had been ordered and now after few weeks of leaving messages again for status, I now am being told that not sure when they are coming in but I can come pick out something else if I want. WHY? Do yourself a favor and simply go elsewhere! Never in my life have experience such POOR customer service and not sure it even deserves one star.
CO
Corinna Rancourt
I cannot say enough good things about this office. I walked in one day without an appointment, had no ID, no insurance card and better yet no credit card. (I was across the hall at my PCP, and thought I would take a shot) Somehow they worked through ALL my issues of being a horrible patient, did the eye exam, ordered my glasses and they came in rather quickly. As if that wasnt excellent enough, my brand new glasses were lost during a hospital stay, called to get another pair and Brian worked VERY hard to make it happen and was so great to work with. Thank You!
DY
Dyanne Wark
Not sure what the other reviewer experienced, but I have had nothing but great service at Brandywine. The staff is friendly and knowledgeable. The eye exam was thorough. And the prices are more than fair. My daughter and husband are also patients at Brandywine, and have had excellent experiences as well.
SU
Sumit Kawade
One of the worst experiences of life. Owner didnt mention the price of the lens at first and later on charged ~200 USD for a low quality lens. I looked up the price online and found it for ~70 dollars. If you are planning to make a deal here, make sure you get the prices sorted out in the beginning.
BE
Beth Bowers
I got my new bifocals glasses there and Brian and the team are fantastic would go there all the time.
CH
Chase Thomas
She got the contact out of my eye that was stuck in there. She is great. Thank you!