Florence Family Dentistry

1527 Heritage Ln, Florence, SC 29505, USA

Category:	Dentist
Address:	1527 Heritage Ln, Florence, SC 29505, USA
Phone:	+1 843-665-6200
Site:	florencescdentistry.com
Rating:	4.4
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed Closed

Location

Photos 1

Reviews 14

jihye yoo

Even I cannot give her one star!! My husband went there for cleaning. It was nice until there. Then she suggested him to do filling to prevent doing root canal later. He didnt have any plan but did it as she suggested. After that he got severe pain about one week, he couldnt sleep without pill. So he went back to check up once she opened on Monday. ( She is closing from Friday to Sunday ) He went there to see dentist BUT she didnt show up and just told receptionist to give him referral to go to other dentist. How nice care of her patient!!! A patient came back with severe pain after her treatment then how she even doesnt see and check what is wrong! If she is confident about what she is doing, she should see her patient and explain about it. She may not be sure what she did, so she didnt want to talk to patient in person. Or patient is just money to her so she doesnt care after she get paid!??? Anyway it was sooooo bad experience and she is not a good doctor as her work and as a person! We paid money for filling and what we got was pain! And we should pay more money to check what is wrong with his tooth!!! One more story. My husband was just waiting there quietly to see dentist over hour because he cannot live like this! At least he need some explanation from dentist! And we dont want to pay more money to do examination without any our fault! But she just called her husband and send him to my husband. He is a lawyer or dentist? Neither! Anyway he came and start to have a conversation with my husband out of the office not to interrupt business. And her husband agreed with us a lot and tried to make us understand and be a middle person between dentist and us. We told him after long conversation OK then we go to other doctor to check what is wrong and if other doctor says my husband need root canal, then you should pay back us filling charge and new examination fee. Because she didnt diagnose correctly! My husband need root canal but not filling! But she did filling and the result is a pain, spending money plus wasting of time! After he talked to his wife he cannot pay back filling cost and examination even though we need root canal, because dentist says she didnt make a mistake. She is 100% sure. She forgot that she is a human being who can make a mistake. Not a God! From this part, after he talked to his wife, her husband doesnt want to talk to us anymore and called to police and kicked us out! Look at this! They are thinking only money!! If she is really sure that she didnt make a mistake and she is sure about what she is doing why she cannot say yes to pay it !!! Starting talking about money then calling police!! Her husband was quite nice. Trying to talk to us and explain and understand us and help us. But once he talked to his wife dentist he suddenly changed his face! Money involved! Maybe dentist said just call police. You dont need to care of them.! My guessing but what I felt through whole conversation! They dont care patients but want money from them. If everything went through OK then this place is fine maybe... But dont expect to get sevices if something goes wrong. They called police on me. For the first time in my life. What a day! :(

Natasha Cox

Had a great experience. Was greeted nicely by the receptionist. She was very friendly and warming. I was a new patient and it was only about 15 to 20 minutes between filling out new patient forms and going back for x-rays. Heather was very kind. She talked me through what she was going to do before she did my cleaning. Dr. Covington then came in later to talk with me. She was very kind and friendly also. The staff overall was very comforting, caring, and friendly. They cared genuinely about my needs. My stay at the dentist office was only about an hour and a half or so. I will definitely return again.

Susan Morris

No wait, took back on time for appointment. Staff is very friendly and helpful. Through out the appointment they asked if I had any question. We went over all the dental work that needed to be completed and the cost of the work and what the insurance would pay. Very thorough would highly recommend !

A Private User

Just had my first visit with Florence Family Dentistry and it was excellent. Everyone I met was sweet and kind, patient and understanding. I am new to the area and was looking to get established with a dentist and right away I feel comfortable using them long term! Highly recommend their practice!

A Private User

Everyone there is nice and provide excellent care. Wonderful job on renovating the office. I would recommend adding flat screen tvs to the rooms and a wetbar in the waiting area but besides that Dr. Covington is great. Just kidding about the wet bar unless you agree. LOL

Carlisha Lang

Went there with me and my son for a cleaning for the first time... Had a great experience.. Sarah and Amanda we really great at explaining everything and making you feel very welcome.. Loved my experience and will continue to go there.. Must come in for a visit.

Sylvia Hodges

Im happy to be able to find them as dentist for my husband at the time of his need. Was able to get him an appointment made by phone from Florida. The receptionist that I had the pleasure to talk with on the phone was very friendly, helpful, and understanding.

A Private User

New to Florence area and Florence Family Dentistry is just what I was looking for. Oustanding professional service and a wonderful touch of that small town friendliness and charm that is so hard to find these days.

William Rentz

Excellent service and very nice staff. Dr. Covington is as good as I have experienced with a Dentist. I highly recommend the Florence Family Dentistry to anyone who needs good dental care!

Arwen Varner-Howland

My visit was excellent. I was in and out quickly, within 50 minutes. The staff was friendly, professional, and informative. I have no reason to consider going anywhere else.

Btazph69

Got appointment within 2 days of calling. The staff and Dr was all very friendly and knowledgable. Work was done very well.Highly recommend!

Cody Rogers

Just had another visit for a root canal. GREAT staff and environment - as always. Highly recommend this place!

Joanna Williams

Ian looking. For a. Good dental place. To go to formula kids. And me

Jennifer Stone

Great staff!