Riverview Medical Center

Reviews 3

CO

Collette Phillips

Ive been here twice. Once for myself and once for someone else. Both times were off times of day so the wait wasnt bad. The doctors & nurses we saw were very nice but thats the best I can say. The review about the girls at the front desk having personal conversations and ignoring you so they can finish while you stand there like a beggar waiting for help is completely true. The first doctor my fiance saw was no help, couldnt answer anything about what was going on and referred him to a specialist. Fine, that happens sometimes, but not encouraging to return for anything else. We had to ask for antibiotics and nothing was offered for the pain - which was why we were there at 10:00 at night. Went home, still in pain and no more informed than when we came. Second doctor for me couldnt give me a set diagnosis - said it could be this or it could be that. Again left feeling as informed as when I came, other than the x-ray that showed nothing wrong. He prescribed me levoquin (levofloxacin). After taking only ONE pill, I developed a serious side effect and read in the pill package from the pharmacist that it can lead to permanent paralysis. Call me crazy but Id rather have a cough that will eventually go away, than be paralyzed. I called them that night and was not directed on the recording how to page the nurse so I had to leave a message around 8-9 p.m on Friday. I was in a panic from this side effect and obviously didnt take any more, although it is sad that some people would until they hear from the doctor. I did not receive a call back until Sunday morning to stop taking it and doctor would need to prescribe another antibiotic. Well thanks, Im starting to feel better 3 days later from when I visited, so Id rather not take any more prescriptions from a doctor who endorses such an insane medication when there are better options available; especially after reading reviews of this medicine for hours on Friday when I took it! I KNOW that everything these days can cause terrible side effects, but I didnt need something this harsh for what I had. I would add that I am healthy,exercise regularly, and am allergic to nothing. However, I fear that this pill is going to cause me future problems. The side effect is still lingering, but hopefully it has not done any permanent nerve damage, how would I know. I will probably end up having to go see another doctor just to talk to me about it. The underlying point is, that this is something I would have liked to have discussed when I was able to talk to finally talk to the nurse but she didnt ask me how I was or if it had stopped or take any concern with it, all she wanted to know was if I had given them my preferred pharmacist for the new antibiotic. Besides the fact that I wrote this on my paperwork that I filled out when I came in and is in my file that I watched being created, it wasnt worth it to me to go on another antibiotic they prescribed at this point. When I said I didnt want any now, she said ok and started to hang up - this is where I started to interject with my questions about the continuing of the side effect, but before asking I made the assumption that she wouldnt know and would have to have the doctor call me back, and hed just tell me what I wanted to hear b/c he prescribed it, or make me come back in b/c hes not actually going to call me back directly anyway, and that was not something I wanted to do so I let it go. I plan on never going back here again.

KA

Kaitlin E.

The ONLY reason I continue to go to this place is because its open 24/7. Thats about the only good part, but by the time you sit in the waiting room for hours upon end for two minutes with the doc for him/her to tell you absolutely nothing, you mine as well wait and go to a decent doctor during normal business hours. I went the first time in April because I had gotten sick while doing some training with ROTC a few days before. They ran blood work and sent other samples to an outside lab. The never called to tell me my lab results. I assumed everything was fine until two weeks later my mother got a letter in the mail stating I needed to call immediately to get my results. Naturally, that freaked me out considering they never tried to call me or mail me any notice. I called and left a message (because no one ever answers the phone) and they once again, never returned my call. Finally I just went back up there one day to get the results. I was told it was in regards to one condition and that I needed to do the blood work again to confirm. The nurse told me I did not need to fast. So I went back the next morning to do the blood work. Literally ate breakfast right before I went. I apparently did need to fast. Oh, and the nurse that told me I did in fact need to fast, explained that it was so they could test something that was not at all related to the condition the first nurse told me they were concerned about. Anyway, went back the next morning after fasting, had the blood work done. A week and a half later, still hadnt heard back from them (they said results would be in within 24-48 hours). So, I started calling again. I left numerous messages until finally two weeks later, they returned my call. After blood work round two, they told me I needed to wait another month and have the tests done a third time. Needless to say, its been a month and a half and I havent gone back there. Now, Im trying to get them to write an order for me to have the blood work done somewhere else because Im not in Rock Hill for the summer, and what do ya know, they havent returned my calls. I hope I dont have some disease thats continuing to develop and get worse while they screw around and fail to do even the basics of their job.

SA

Samantha Barnett

If i could write this with out giving a star i would.My husband has been going here for years for primary care from Dr.Givens.it all started going down hill about 3 years ago and getting worse every time.So now i am looking for another Family Doctor for him.I will not be taking him back here again.He was having severe pain in groin and leg. so bad he could hardly walk.I called the office to see if he could be worked in. told girl on phone what was going on. she said he could not .Then told me i could bring him in as urgent care.I Got him into car went up there. was told be about 3 hour wait time if not longer they were busy. I looked around waiting room only 2 people in there.I went back to car told him we are going to ER.Got to ER they ran test on him to find out he has a Hernia was given pain meds for 5 days a paper that said follow up with Family Doctor and also the surgeon. Called to set up Appointments. After 2 weeks he gets in to see Doctor Givens showed him ER papers only to be told he thinks they are wrong wants him to come back end of the month and have Ultra sound done by them.Was Given Tramadol for pain.My Husband took 1 on the way home from Pharmacy. Came in was complaining about itching and burning in face. He told me he had taken 1 of the pain meds. I took out his other Meds from cabinet. I said here is 4 scripts of that same type. You have done this every time you haven taken it,We called up to Riverview to let them Know he needed something else to get him through till his appointment with the surgeon. left Message like always. got call back told him to take Benedryl with pain med. said Doctor would not be back until Wednesday. But there will not be a call back from them . They are not worried about Patients only money. so Will take our Insurance and Money to a caring Doctor.