First Care Medical Clinic

9040 Nations Ford Rd, Charlotte, NC 28273, USA

Category:	Urgent care center
Address:	9040 Nations Ford Rd, Charlotte, NC 28273, USA
Phone:	+1 704-225-8548
Site:	firstcarecanhelp.com
Rating:	1.6
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–5PM Closed

Location

Photos 6

Reviews 15

Susana Canterbury

Went to get my 10 month old check she had fever had little red dots in her tummy hands and feet and wasnt eating or drinking much. The Doctor went and saw her told me she needed some blood and some other test. OK right when they came in they just did the throat test and that was it I thought they was going to give me the results they had me waiting for hours and then the nurse comes in and is like come with me and took me to the exit door didnt give me no results or anything I asked and she didnt tell me anything just make an appointment for a 3weeks from now . I asked and told the front desk girl she like let me check they had sent meds for respiratory infection I was like why didnt they tell me her test results she like Im not sure so days go by I see my daughter is full of red dots took her to the emergency room and they told me to stop the medicine that they gave her cause she didnt have no respiratory infection or any infection they were saying it was mouth hand foot disease that it would go away on its on ....

LaChrista Amaya

Horrible, Fraudulent, and unprofessional! My son went there to have a physical for sports Dr. Benedict Okwara stated that he wouldnt sign off unless they did blood work?? For what this isnt required for a physical, and when speaking with the receptionist Alicia Flowe rude, and unprofessional disconnected the call prior to me finishing the conversation. I advised that I dont expect to see any claims as this will be fraudulent for a service that wasnt rendered. I ended up taking my son to CMC Steele creek where I was advised, I was correct blood isnt required, and was out within 15 minutes. As far as First Care 1 star isnt even close should be 0. I will be filling a complaint with the state and the proper personnel!

Ted P P

Absolutely true review by the other reviewer, this place is a SCAM, do not go there. First of all they are super slow, well that might be understandable for a low cost clinic. But then they set up fraudulent appointments for you for no reason. Also, I was supposed to see a doctor yesterday so he or she could refer me for a MRI or Cat Scan but guess what, after waiting for 2 hours, the receptionist told me that I had not paid my bills (that I never received in the mail) so I have to pay them first. That is totally against the law. I could have easily paid them earlier only if they had mailed me copies. Unprofessional, unethical behavior

Danyelle Wilson

WORST ESTABLISHMENT IVE EVER BEEN TO. Went in with an "urgent care" emergency yesterday afternoon around 5, the website said they closed at 6. I got there they said the doctor stopped taking walk ins at 4 and everyone was sitting around doing absolutely NOTHING. what is the point of an urgent care if not to take walk ins? She scheduled me an appt for 5:30pm the next day (since I dont get off work till 5) and called this morning saying she needed to cancel because the dr is leaving at 5 and there is a diff dr. there EVERYDAY. I dont trust this place and will never return.

Megan Adams

This office is a complete joke. An office full of Kindergarteners would get more done than them. The 2 front desk women are so rude they should honestly be fired. & every doctor I have met in the office well idk how they are doctors. Im better off going to the hospital if I need anything. The only people worth anything in that office is the medical assistants. I wish someone would shut this place down or at least replace all of the main doctors and the front desk staff. I dread going every single time.

Katrina Shegog

System wouldnt allow me to give no stars! Went to get a1c and diabetes follow up today. After sitting 20 mins Im told first i have a balance owed but Olga couldnt tell me what the balance was for. Then Im told i havent met my deductible and Id be considered a self pay patient. I then call my insurance carrier who calls the center and tells them.they are in network and i should only be charged a copay. Shady and a borderline fradulent pratice i believe. Will not use their services any more!

Danelle Holbrook

I love this urgent care because they tell you up front what the prices are and in the 10 years I have lived in charlotte I have never know other doctor offices or urgent cares to tell you upfront how much each service will cost! They have up to date technology and going here will save you money and keep your insurance down!! I would highly recommend first care medical to everyone! Call ahead though to find out when there are their less busy times are for appointments or drop ins.

William Gilbert

Evil, sarcastic, egotistic, fraudulent, illiterate. This place makes their own rules, claim to go by First Care standards. Im not sure why this place hasnt been busted or shutdown for something, many awful reasons. Olga is the receptionist, she admits she hates filling out paperwork and Blue Cross Insurance is a lot of trouble, so I asked if I could fill out the paperwork and help her somehow. She requested I try another doctors office. I have never been treated so disrespectfully.

A Private User

We saw First Care Medical last year one time for an allergy. Since then they have FRAUDULENTLY set two appointments we did not agree to and did not want. They have been calling and saying that "Joe" has an appointment with Dr "So" at a certain time. I told them I would report them to the NC Attorneys Generals office if they continue this medical fraud. This is not a serious medical practice and you do not want to go there. Be aware! Zero STARS is appropriate.

My God, this is the worst! It is almost a month and still didnt get my cholesterol result back, lady keep saying call back. Lady who took my blood, totally butchered my arm. Doctor was nice. I called and lady told me that everything is normal for my blood results, I asked "are you sure", she said yes, I said "are you sure my cholesterol is normal", then she said let me call lap and call us back and I am so tired of call them back. JS

Dorothy Gray

I was calling to make an appointment and just talking to the receptionist I will pass,I talked to her twice and she act like she didnt know what I was talking about. She could not answer my question, it was a question I asked her and instead of her answering my question she gave me a question. When I got off the phone with her I was confused. Will not be going there!!

Sabreena Ahmed

Worst hospital ever! Dont ever ever ever go there! Most unprofessional and incompetent place ever. The front desk people are the dumbest ever. They refuse to help and do their job.

cannesha amos

Love this clinic its just slow but other than that the customer service is great the nurses and doctors are very nice and professional love it

dawn frzdawn

place fn sucks bad . worst check in process ... just a place for nothing damn idiots ... got licenses out of cereal box..

Joyous Watson

I worked here DO NOT GO!!! worst customer service in the world, slow is an understatement, medicaid fraud at its best...