Dr. Benjamin S. Zertuche, MD

Reviews 3

ME

MELANIE Culver

My son had to have surgery on both wrist thursday night South Texas Regional Hospital and Dr. Zertuche was assigned as the floor doctor of the hospital. His surgeon, the amazing dr. Cho, told us that he would be release friday morning since it was considered outpatient surgery. We meet Dr. Zertuche while my son was in recovery Thursday night and he told us he would be busy friday morning in San Antonio with his daughters so it would be friday after lunch before he could make it there too discharge him. My husband and I said that would be fine. Friday came and went. We did find out that he sent orders that my son needed to complete before discharge by 7 pm friday night. By 5 my son had everything complete except removing a catheter because the nurses could not get ahold of him to get the orders to do so. He called at 530 to say he wasnt coming in at all that night and my son was going to spend another night. We talked to administration about the lack of care we seem to be getting from this doc and how upset we were because my son was doing so well. The admin talked to the doc on the phone and he told us he would be there that night. Well again friday night came and went and no Dr. Zertuche. By 730 saturday morning we still did not have discharge orders or a prescription on file (the only thing keeping us there). I had enough and demanded another doctor and to talk to admin. I guess he didnt want to lose out on payment cuz we were discharged 30 minutes later. When I got his prescription I saw he wrote it on thursday so then I knew we truely were just waiting for him to FIND THE TIME to come discharge my son. I asked for another doc early friday night if that was the case but was assured it wasnt even though the doc pretty much told me the 5 minutes we did spend with him. The hospital and all other staff was excellent. Would ask for another doc if you get assigned this one though.

BL

Blanca Easley

Dr. Zertuche seems to have a genuine interest until you need him. I was in a car accident and he prescribed me Hydrocodone for the pain. I also have a risk for premature labor. When I went to the hospital with strong contractions the staff could not get ahold of him. He accused me of selling my pain meds and when my husband called to speak to him he failed to return his call. His office does not evaluate in detail the growth of the baby and not once tested me for GD. His office wait times are ridiculously long and they do not follow up with sending prescriptions to pharmacy. Definitely would recommend you find a doctor that truly cares about his patients. As soon as I switched I was placed in high risk and had to see a HR specialist. My baby was born at 35 weeks.

CL

Claudia R Griego

I love him!! Hes always been good with all my pregnancies :)