The Eye Care Clinic
| Category: | Eye Care Center |
| Address: | 7600 Kingston Pike, Knoxville, TN 37919, USA |
| Phone: | +1 865-694-7527 |
| Rating: | 4.3 |
| Working: | 10AM–6PM 10AM–6PM 9AM–6PM 10AM–6PM 9AM–6PM 9AM–6PM 12:30–4PM |
Location
Photos 1
Reviews 19
AS
Aswath Damodaran
This place used to be great because it used to be about taking care of the patient. It has changed; the priority now is the almighty bottom line. I have retina problems, and therefore see a retina specialist for dilated exams twice a year. My retina specialist does not do refractions (glasses and contacts prescriptions.) I used to come to the eye care clinic and get my refract and buy my contacts from them etc. They no longer do this. Unless I get a full dilated exam from them (pretty sure I dont need THREE a year--especially from someone with years less training then my vitreo-retina specialist) they wont give me a prescription. Poor service. Only cares about the $ now. Go somewhere else.
ER
Erin Harlow
I had to reschedule my appointment for personal reasons twice and they were very nice about it and made it so easy to do. I love that I can run over on my lunch break rather than having to hire a babysitter. I was waited less than 3 minutes before starting the exam. The doctor and staff were very pleasant and friendly. They sent me home with two different brands of contacts to try out for 2 weeks before I had to make a decision about what I wanted. I thought that was very nice and helpful because I didnt particularly care for the first brand they suggested.
SF
Sf W
Id give them 0 stars if that was an option. They are listed on my vision insurance as a preferred provider. I made an appointment on-line, listing my insurance. They had my contact into because their auto reminder system reached me to confirm the appointment. The first thing they told me when I walked in for the appointment was that they arent set up to take my insurance yet. Why wouldnt they give me the courtesy of letting me know that before I took off work and drove over there? Very annoying, and of course I did not and will not get my exam there.
EV
Evelyn Miller
My appointment with Dr. Smith and his staff at The Eye Care Clinic next door to Lenscrafters in the West Town Mall could not have been better. They were all so professional in their dealings with me; Dr. Smith took time to explain the pictures he had taken of the back of my eye which was most interesting. Dr. Smith and his office staff gave me a very thorough examination and because they have very up to date equipment with which to work, the time flew by. It seemed like the shortest and most complete exam Ive ever had and I was quite pleased.
KI
Kimberly Hinchey
I had a great experience with Dr. Steven Smith and his staff! I was sitting in the wrong place in the mall and when Dr. Smiths staff called to let me I was 15 minutes "late" for my appointment, I hurried down to their office. Dr. Smiths staff was so sweet!They worked me in and took great care of me. I would DEFINTELY recommend them to anyone!
BR
Brenda Simpson
Dr. Smith and his staff were very friendly and helpful. Love the flexibility of hours. My husbands exam started within a few minutes of arrival. He said the he feels Dr. Smith and staff provided him with a good exam. My husband liked the clinic and has said he will return here next time for his exam.
ST
Stan Herman
I dropped in (without an appointment) for an eye exam to get a new pair of glasses next door at Lenscrafters. My experience with the front staff and the doctor, Christa Cole were excellent. I will tell my friends so if they have the same needs they can visit this office without hesitation.
DI
Diana Fetterman
Everyone was wonderful to me and so helpful when I couldnt make my mind up about a certain test. Christa Cole was very helpful and so nice to me. This is my second visit and I am very pleased and will definitely go back again. They were all very professional and I really enjoyed my visit..
GE
Gerson Gonzalez
Hate it Dont trust these people specially Cristina front desk !! she hide information from customers !! not an honest person she will do anything to save her ass and make you think its your fault, very disappointed of this people!! any person in Mac Donalds will do a better job than them.
BE
Ben McConnell
I have been going to Dr. Smith for almost 30 years. He is a great Optometrist and his staff is excellent. My eyes are very hard to diagnose and he is one of the few that I trust. I have great confidence in his judgement.
JE
Jean Horst
Everyone in the office was welcoming and professional. The examination was thorough and the explanation was knowledgeable and professional. I highly recommend this office and Dr. Steven Smith.
JO
John Chidester
I found the front staff to be accommodating and courteous. Dr. Cole was considerate and informative regarding my eye condition changes. I would recommend them to anyone.
ST
Stephanie Dennis
Wonderful staff! They took me in early and sharpened up my prescription. They were very professional and did a thorough job. Highly, highly recommended!
JE
Jervetta Burns
Prompt service and thorough visit. Havent had a visit in many years and felt like I had a great experience. Thanks to everyone on the staff.
GE
George Andrew Blackburn
Dr. Smith was friendly and informative .The staff was helpful and polite. I will be be going there again when its time to get my eyes checked
A
A Private User
Friendly & Professional! Had a great experience with the doctor and my contact lenses were great! Staff is very accommodating and pleasant!
GR
Greg Bearringer
This office is amazing. A great combination of efficient service and attention to detail.
SP
Spike PLAGA
Great staff, and eye doctor knew his stuff. Very please with the eye exam.
JO
John Pack
Very knowledgeable staff very friendly easy to work with