Category: | Optometrist |
Address: | 4613 Bee Cave Rd, Austin, TX 78746, USA |
Phone: | +1 512-347-0700 |
Site: | westlakeeyecare.com |
Rating: | 5 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM Closed Closed |
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Mark Gunning
I have never been as impressed with an eye care provider as I was with Westlake Eyecare. The office is meticulously clean, all of the diagnostic equipment was disinfected with alcohol in my presence before I was asked to use it which I greatly appreciated and have never experienced before (I always bring my own alcohol swabs to do this myself but this time I did not need them), multiple images of my eyes were taken to ensure that the doctor had all the information she needed (at other places I have had this done they only took one image to minimize cost), the doctor spent a lot of time with me and was very patient as we were determining what my prescription needed to change to, and after she had determined the new prescription she held lenses up to my existing glasses to approximate what the new glasses would be like just so I could confirm that it was correct (I do not recall any other doctor taking the time to do that). Overall I was extremely impressed and will be going to Westlake Eyecare from now on for all my vision needs.
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A Private User
From the minute you walk into Westlake Eyecare, you feel immediately welcome and after just a few words with all the ladies, you know you are in good hands. I have extremely light sensitive eyes so getting my eyes dilated is especially horrible but luckily Dr. Kaufman uses newer technology that can take pictures of the back of your eye without having to dilate. This was a huge plus for me. I ended up ordering a new pair of readers and got some great prescriptive sunglasses. Both came in quick and I love, love, love them. I would 100% recommend Dr. Kaufman and Westlake Eyecare to everyone and anyone I meet. You won’t be disappointed!
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Shelly Scamardo
I love this office! Good people, polite, efficient and they respond promptly to requests by phone or email. Lupita is the best! She is honest about eyeglass choices and she will let you know if a pair of eyeglasses you pick look good or not, and whether they will work with your RX. She has picked out glasses that I would never have chosen, but I end up loving! The pair I got last year she swore would take ten years off of me. I have never had so many compliments about how cute they look on me. Didnt think she could top it this year but she did!
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Matt Marchant
I was first referred here by a friend as I was looking for a new eye doctor. I was leaving my last doctor because the customer service was quite poor. I can absolutely recommend this practice based on their extraordinary customer service. All employees took the time to make me feel like an important client and not just some number. They made it feel like i was their only client. I highly suggest this practice!
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Max Beleck
Really like the facilities, Very clean with modern technology and friendly staff. Dr. Kaufman was so nice and professional, with great explanations of what she was diagnosing. It didnt hurt that they all helped me pick out some awesome glasses (I was completely indecisive with all of their options)! I will definitely return for my annual checkups with confidence! Thanks again Weslake Eyecare team!
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A Private User
I am more than pleased with my experience at Westlake Eyecare! The staff is amazing…friendly, knowledgeable, and helpful with all questions and concerns! Westlake Eyecare operates out of a recently renovated facility that offers a comfortable setting and state of the art technology, as well as an extensive selection of eyewear.
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A Private User
Both Dr. Kaufman and Elizabeth were extremely helpful! I was thinking about getting contacts for the first time and both were very knowledgeable and patient with me. I would definitely recommend Dr. Kaufman and Westlake Eye Care. The office is also very welcoming and cozy.
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Zhacques Tyler
A surprisingly pleasant experience. I was able to schedule an appointment easily, and I was in and out of the office in less than thirty minutes, even as a new client. The front desk staff and the doctor I saw were all exceptionally friendly. I highly recommend the place.
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A Private User
The office is amazing, the staff is very friendly, and Dr. Kaufman is personable, genuine, and makes sure she spends time with her patients to address their needs. They also have an AMAZING selection of eye glasses and sunglasses.
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Christina Hayes
Extremely helpful and informative; answered all my silly question with politeness, friendliness, and enthusiasm; they were so great, I even recommended them to a friend;
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Nikki Witcraft
Beautiful office, attentive staff, no wait, very stylish selection of glasses. Katie is an amazing doctor - very caring, patient and thorough. Highly recommend!
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Kelly Weeks
I had a great experience at Westlake Eyecare. Dr. Kaufman and the entire staff were extremely friendly and helpful, and I would recommend them to anyone!
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Rachel Willey
Westlake Eyecare is fantastic! The Dr and staff are amazing and made my experience so comfortable. So pumped to have found my new optometrist!
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Chaz Balthazor
Thought I would try a new eye care specialist and really enjoyed the experience! Brand new facility and a friendly, welcoming staff!
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Christine Escobar
Friendly staff and thorough exam by professional doctor! My son (5yo) was certainly put at ease.
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Aimee Davis
Had a great experience. Elizabeth and Dr Kauffman were great. I recommend Westlake Eyecare
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Jim Ventre
Great visit! Comfortable atmosphere... Dr and staff were super professional and helpful.
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Sarah Rivers Deal
Friendly staff, beautiful office space, and thorough eye care by competent doctors.
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Diego Rey
Great service and detailed explanations of what you are paying for and getting!
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AMBER TATUM
Very friendly and quick!