Cynthia L. Shughrue, DO

8220 Walnut Hill Ln, Dallas, TX 75231, USA

Category:	Family Practice Physician
Address:	8220 Walnut Hill Ln, Dallas, TX 75231, USA
Phone:	+1 214-750-7374
Rating:	4.7
Working:	7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM Closed Closed Closed

Location

Photos 1

Reviews 8

amanda ross

First and foremost, the amount of times Iris can put you on hold and forget about you is unreal. Coupled with the fact she can never answer a question on anything, call back when says she will and takes about twenty to thirty mins just to check you out, even as a cash pay customer is just unacceptable. There are way too many patients squeezed in, so a simple appointment always turns into hours of waiting, (30-40mins in the waiting room, another half hour or so after seeing the assistant, about FIVE minutes with the doctor and then 20-30 trying to leave.) It is also impossible to actually receive call back from anyone, and talk to a person, you are always directed onto their email system, by which it is impossible to get answers from and you must log into each time to read or respond to. The doctor is actually really nice and perfectly competent, in my opinion, but packing in a client every fifteen minutes, and effectively turning my visit into a two hour procession feels really impersonal and not the kind of patient/doctor relationship I want or how I want to spend hours of my day. My final and largest concern with this office, each time I have gone in for something and leaving with my prescription/ plan of action, before even leaving, I am asked to schedule a next/ follow up appt, evidently to ensure the treatment was effective. So I am not sure if this is an lack of confidence in her advice, or a simple way to keep the money moving. More than anything it just makes me feel like my time and money are not of concern/value. Based on all the other reviews, and a friends recommendation, I was actually really excited to meet with someone whos reputation was that of someone who was very thorough, thoughtful and tried to utilize natural practices over traditional pill-popping. Although, after a few disappointing visits, it is unfortunate to realize I will not be receiving that kind of treatment/ care.

SkateWithAttitude

Dr Cynthia is wonderful. But I spend 4 hours trying to make appointment the secretary service is terrible. They told me to hold and I hold it for 45 minutes, then this person just pick up the phone and said sorry you are new you have to wait. WOW. more 45 minutes e the line went off

Jeremy Pittman

I have been seeing Cynthia Shughrue for 9 years now and my experiences are nothing less than professional and excellent. I have absolutely no intentions to ever replace her as my primary care physician and I will remain her loyal patient for many years to come.

Marleen Maxie

Dr. Shughrue is wonderful. She is the kind of doctor everyone needs. She knows medicine but combines the use of supplements to achieve restoration of health and wellness. She is easy to talk to.

Angela Jester

Amazing, Friendly, & Knowledgeable about so many things. Dr Shughrue and her staff will help you feel better and live a healthier life inside and out.

Ashley Roy

Best doctor Ive ever had! She always tries to get to the root cause of my issues and provides common sense lifestyle solutions.

Joseph Ence

Super thorough and great on educating me on the diseases and the most natural way to heal. Cant recommend high enough.

Valeria Ollivier

I love my doctor...super professional and competent...