Medico M.D. Medical and Dental

Reviews 5

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Nicole Wilbur

Medical Care is fine. Front Desk staff are acceptable in person. Front Desk Staff have absolutely horrible telephone customer service. Do not expect to call and receive adequate service. Called once and asked to drop by and pick up a copy of my labs (I had received a free copy that I wrinkled up and wanted a clean copy to fax to another provider). They would not give me a copy unless I paid $25 dollars or I had Medico MD fax my labs to the other provider. As I needed to be sure that the labs were actually faxed and received, I wanted to fax them myself. Im not paying a full $25 dollars (the maximum allowable medical record copy fee for fewer than 21 pages). I ended up faxing the wrinkled labs. Today, I called at 4:45 to confirm my dental appointment (that was incorrectly scheduled the week previously...the dentist ended up not having been scheduled that day). I had not received an appointment confirmation call. The first time I called, I explained and was transferred to a voicemail. The second time I called, I explained that the appointment was in 45 minutes and I needed to confirm the appointment. I was transferred again to a voicemail. The third time I called and told the lady I would not be attending and that they need to cancel my appointment.

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Nathon Mendoza

Wonderful clinic! Short brown hair and redhead girl in the front always greet me with a smile and a good afternoon very friendly and fast paced office. Been coming here with my wife for over a year and recommend.

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jasmine orange

Great customer service. Clinic always has fast service. Everyone seems to enjoy there job. Nice, friendly and courteous provider. Will come back again, and again!!!!!!!

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Chase Headley

Knowledgeable staff that gets you in and out. I highly recommend Medico M.D.

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CA

Cathy Juarez

Wonderful service and amazing staff

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