Category: | Optometrist |
Address: | 515 Westheimer Rd, Houston, TX 77006, USA |
Phone: | +1 713-485-6033 |
Site: | eyelovefocus.com |
Rating: | 4.6 |
Working: | 8AM–5PM 8AM–5PM 11AM–7PM 8AM–5PM 8AM–5PM 9AM–2PM Closed |
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Han-se Lee
I saw Dr. Patel in February for a routine contact lens examination. After the appointment he charged me over $100 out of pocket, which I found to be odd because I had insurance that covered all my expenses in the past. I received an explanation of benefit showing I only owed the provider $25 for the services rendered. I confirmed this was the amount owed with my insurance company and waiting for a resolution. Also, he charged $75 for box of contact lens that costs $19.99 to $37.99 online. I expected an up-charge, but it is absurd to double the charge. Be aware! This doctors office will overcharge you by a significant amount. Confirm with your insurance how much you should pay out of pocket before providing payment. Also, order your contacts online to avoid wasting all your contacts allowance for two boxes of contacts.
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Christa Nebbeling
Dr. Patel was very nice and the eye examination straight forward. However, please make sure to read the waiver carefully! There is an extra procedure called Topography and lid hygiene performed on all patients during the exam. You will be charged an additional $29 fee for this procedure. I do understand that it is my own fault for not reading the Terms and Conditions more carefully, however, it would have be courteous to be told verbally before agreeing to something so unnecessary! I was also unimpressed with my Contact Lens fitting. I was charged $40 for a pack of 10 daily contact lens to try. There was no fitting as this was an after-thought after the initial eye exam.
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Elibeth Andrade
This was the best experience Ive ever had at an optometry clinic! The place was just gorgeous and clean and both Dr. Patel and Armen were courteous and a pleasure to work with. The eye exam itself was very informative and Dr. Patel actually showed me a visual of my astigmatism, which is something I have never been offered in all my years of going to other clinics. They also have a unique line of frames and they were patient with helping me find the right one. Additionally, I have allergies and been looking for something natural to help my eyes and the eye wash was just fantastic. Dr. Patel did a free demo and my eyes felt instantly better. Definitely recommend this place!
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Cheyn Worn
I had an eye exam here in late May 2017. Dr. Patel is top notch, friendly and knowledgeable, and the business is nice and clean. Be Aware: that by booking an exam and signing the waiver, youll automatically consent to them photographing your eye; like dilation, this service is beyond the scope of a standard eye exam so usually not covered by insurance. I did not like that theres no opting out and the doctor wont explain this addition unless you ask. The receptionist said thats the most common issue others have as well. Edit: The office contacted me and refunded that additional service charge, I thought that was a good gesture. They do monitor their social media ratings.
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Gerardo Garcia
First time here and couldnt have had a better experience. Scheduling my eye exam online was a breeze and it was great to get an immediate follow-up email from Armand to confirm if the available time slot they had would work for me. My girlfriend and I were warmly greeted by the staff and were offered mimosas and gourmet pastries. So awesome! Dr. Patel is great. He was very friendly and knowledgeable and explained his diagnosis clearly to me. Whitney was super helpful and assisted me in picking out a great pair of eyeglasses. Focus is a trend-setting eye care boutique and I highly recommend them for all your eye care needs.
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Brady Gibson
Dr. Patel and his associates were very professional and helped both my wife and I find a new set of glasses. The eye exam was very comprehensive and thorough, also. They have a great selection on frames, and Dr. Patel helped maximize my insurance so that I was able to walk out of there without any major costs. The eyewash treatment was also amazing. My eyes feel great!
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Hoda Sana
Dr. Patel is friendly and highly knowledgeable. He really cared about helping me improve my vision. I have a smaller face and finding glasses is very difficult for me. He, along with his staff, spent time to helping me select the perfect frame. I just got my glasses today and I love them! Thank you for the awesome experience!
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Amanda Eickstadt
I adore this place! Everyone is super friendly and very helpful, particularly with helping to pick out frames that fit both your face and your lifestyle. Ive recommended this place to everyone I know and will never go anywhere else.....plus the glass of champagne while you wait is a nice touch!
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Kyndall Mandry
These people care. Dr. Patel and his office of eye health and eyeglass style enthusiasts make every visit a truly personal consultation. They take time to make sure you are getting fit in what is right for you. And whats smartest for your insurance plan. Definitely recommend!
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Steven Stapleton
This place is great! Super friendly, fast, and very affordable. A very high end feel without the high end cost! Ill be recommending everyone I know to go there.
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Lorenzo Towner
Nice, clean setting and very professional. Dr. Patel was great. Love the contacts he recommended and very reasonably priced. Would recommend this location
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Elise Redwine
Amazing service and amazing employees! The atmosphere is very modern and clean. They also had a good selection of eyewear for a reasonable price!
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[email protected] [email protected]
I loved how helpful they are , prices are affordable and reasonable. Happy i got my glasses from here.
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Diana Rios
Dr. Patel is knowledgeable and friendly. Very nice selection of frames.
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Christopher
Clean and friendly. New Good selection of frames