i Smile Family Dental

825 W Royal Ln #210, Irving, TX 75039, USA

Category:	Dentist
Address:	825 W Royal Ln #210, Irving, TX 75039, USA
Phone:	+1 214-496-0626
Site:	ismilefamilydental.com
Rating:	4
Working:	9AM–6PM 7AM–3PM 9AM–6PM 7AM–3PM 8AM–4PM 8AM–2PM Closed

Location

Photos 7

Reviews 14

Shilpi

My husband went to iSmile family Dental for his annual dental cleanup covered in full by his dental insurance. It has been a pretty straightforward thing for us in the past when we were on the East Coast. Without discussing the needs or expectations from this appointment, Dr. Sujatha Tella prescribed deep cleaning that costs $$$. He doesnt have any dental issues and this unnecessary procedure would cost us $200 out of pocket; in contrast the routine clean up is completely covered by the insurance. In spite of making this clear to her, Dr. Sujatha Tella has stubbornly refused to accommodate our request as "this will make her look bad!" We are unfortunately stuck with this dentist for the current year but would dissuade others from going to iSmile. It will be well worth your effort to find a friendlier, more accommodating dentist who cares about patients concerns. Update: Dr. Tella called me personally and offered to provide a regular clean-up as per our wishes. My husband got it done last week. It was nice of her to acknowledge our needs and accommodate.

J Luis Carrillo

This dentist practice is simply the best! Always clean, always kind and professional people, always on time and very short waiting time if some at all; Me and my family have been Dr. Tellas patients for more than 3 years and we are very happy. The admin staff is always kind and willing to help accommodating appointments and working with my insurance. Dr. Tella and Dr. Erappa are very professional and honest, no complicating things and not recommending unnecessary treatments. Today I had my right wisdom teeth removed by Dr. Tai., she is the best. Initially I was scare because of a past bad experience in a different practice when I got my left wisdom teeth extracted, but this time was much different, it was quick, no pain at all, excellent attention. I will recommend this practice to anyone that is looking and honest, kind, professional dentist practice.

Atul Mohan

Unfortunately, Dr Tella is a THUG !! I went to iSmile dental more than an year ago for a basic cleaning. She checked my gums and said you will have to go for a deep cleaning and gave me a detail costly bill of what would be my out of pocket that my insurance doesnt cover and then she left for lunch. I had to haggle with her front office that I just came for a basic cleaning which never happened. The front office said, we cannot do basic cleaning if Dr. has said deep ($$$) cleaning, while the Dr. came back from her lunch and enjoyed cheetos in her cabin without any concern that the customer at the front office seems disgruntled &did not receive the service he came for. Stay away, you have been warned !!

Leo Jackson

Using my husbands ID because I simply couldnt wait to write a review. This dentist office is so wonderful. First of all, I had a chipped tooth and had to quickly leave work and get right back to work. They were able to fit me in and take care of my chip and get me back to work all within an hour....and thats including my drive time!! They were very friendly, helpful, and did a beautiful job. From the easy to complete new patient paperwork, to insurance information to procedures, everything was a breeze! Im going back next week for veneers and cant wait. I have full confidence that this is my new dentist forever. If you are looking for a dentist, I highly recommend this one! Thanks - Kristi

yvcharoo

There are dentists then there are professionals who treat their patients like family. Dr Tellah and the entire iSmile staff made me and my Mom feel like family. I was first to go here for my routine dental care and when my mother needed significant care there was never a second thought as to where I should take her. Dr Tellah takes the time to explain options to her patients. I was especially moved by the time she took to talk through the complex aspects of my mothers treatment plan which helped us make an informed decision. This is not the norm these days in any aspect of healthcare. We are extremely thankful and will always come to iSmile and recommend them for dental care.

Cassandra Hockenberger

Dr. Tella is fantastic! She is very nice, patient, and accommodating. Gina, the dental hygienist, is really friendly and puts you at ease. I went in for a cleaning and four fillings and couldnt be happier with the results. I have never had a dentist not chastise me for not flossing enough but Dr. Tella is a very encouraging dentist. My husband and I both love her and are definitely making her our family dentist.

Vishnu Reddy

I cannot say enough about my experience at iSmile Family Dental. Both the dentists are very knowledgeable and very professional. I was scared to get deep cleaning as I never got the cleaning before, but I was amazed that I came out with no pain. I would highly recommend anyone with dental issues to visit iSmile Family Dental.

subhashini subramanian

I always go to ismile for my dental work .. All the staff and doctors are awesome ..I trust my dentist as they know better ..the office staff were also very friendly and always check on me after the dental work also.. I will strongly recommend ismile to everyone ..

Melissa Davis

The entire staff at I Smile is very friendly, courteous and hospitable. They are professional and I appreciate that I Smile uses the latest technologies in dentistry and they are well trained with the technologies.

For Privateplay

Poor insurance management. They wont inform you properly. You have to be careful. Also, the diagnosis might not be perfect. Please double check with others before you choose it.

Lauren Woodward

Do not go here. I went 1 year ago and I am still having pain with the 2 teeth they drilled into. The doctor drilled in so far to my tooth I have nerve damage.

Anuradha gade

Very good experience . The office staff and doctors are very professional. Im very satisfied with the service .

Manoj Parameswara

Had a very good experience . I would recommend ismile dentistry to everyone .

Chaitanya Kumar

Service is really great here. Dr. Tella and her staff are very courteous.